Q6: How To Generate And Upload Diagnostic Log Files; Q7: How To Switch Language; Q8: Failed To Diagnose Vehicle - Xtool D7 User Manual

Q6: HOW TO GENERATE AND UPLOAD DIAGNOSTIC LOG
FILES
The D7 tablet will automatically generate and store the diagnostic logs.
When the device is connected to the Internet, it will automatically upload all
the stored diagnostic logs to the backend system.

Q7: HOW TO SWITCH LANGUAGE

1. Contact your dealer and leave a message about the language you need
and the S/N of your device, The technician will modify the language
configuration for you in the backend system.
2. Settings->Language->Choose language
3. Back to Updates to update all the software again

Q8: FAILED TO DIAGNOSE VEHICLE

1. Contact your dealer to confirm whether the vehicle model is supported
by the scan tool you owned.
2. Check whether the vehicle is properly connected (e.g. whether the
ignition is ON, and the Diagnostic of some vehicle need to turn on the
engine ), If your tablet is equipped with a VCI box, please check the
status of VCI box indicator.
3. Confirm whether you have entered the correct Diagnostic menu.
4. Confirm whether the AUTO-SCAN function can assist you to enter the
correct Diagnostic menu, or whether OBDII function work.
5. Check whether the software is the latest version, if not, please update to
the latest version first.
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