Otto Bock E-MAG Active 17B203 Instructions For Use Manual page 25

Maintenance instructions
Outside the warranty period, the service set is subject to a rental fee. When sending the E-MAG Active for service,
please be sure to include all of the following components: electronics, battery, battery charger, case with serial
number.
5.2.1 System does not start properly
If the system does not initialise properly, remove the battery, wait 30 seconds and reinsert it. Should the system still
fail to start, the electronics are defective. Check the cable system and contacts. Reinsert the battery. If the system
still does not start, replace the electronics with a service set.
5.2.2 Lock does not close
If the lock of the E-MAG Active does not engage, check the following in sequence:
1) Alignment of the orthosis, and if the orthosis wearer reaches the required extension
2) The joint and bearing bushings for wear or dust particles inside the joint. If both checks do not resolve the fail­
ure, replace the E-MAG Active with the service set.
17B203=* E-MAG Active 25