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The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
please contact your Fisher & Paykel trained and supported service technician.
Solving operating problems
PROBLEM
Washer not
turning on.
Touching
does
not start the fill.
Washer stops
working mid
cycle.
34
TROUBLESHOOTING
POSSIBLE CAUSES
Power not switched on at
the wall.
Household power supply
not working.
Keylock may be activated.
Washer door not closed
properly.
The washer is waiting for a
command from you.
The washer has detected
a fault.
Hot and cold taps not
turned on.
Hot and cold taps
not connected to the
corresponding valve on the
machine.
Blocked hose filters.
Inlet hose leaking, twisted
or damaged.
Faulty water supply.
Delay start maybe set.
The washer has detected
a fault.
Power or water failure.
Washer has been paused.
Too many suds.
WHAT TO DO
Switch the power on at the wall. Then
press 'POWER'.
Try plugging in another electrical
appliance.
Touch and hold the 'Keylock' button
for 2 seconds (refer to page 26).
Open and reclose door.
If
is flashing then the washer is
waiting for a command from you.
Check if a code is being displayed on
the panel (refer to page 33).
Check that both hot and cold taps
are turned on (if using cold inlet only
ensure inlet valve cap is installed on
the hot valve on the machine.
Check the cold tap is connected to
the cold valve on the machine and
the hot tap is connected to the hot
valve.
Check the tap end of the inlet hoses
for blockages.
Check the inlet hoses for leaks or
damage. Check that the inlet hoses
are not twisted.
Check taps that aren't connected to
the machine are working.
Refer to page 26.
Refer to page 33.
Check the power and/or water is
working correctly.
Touch the
button to continue.
Washer is waiting for suds to dissolve
before continuing the cycle.
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