Fisher & Paykel WH1260P Installation Manual/User Manual page 37

Front loading clothes washer
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Solving operating problems
PROBLEM
Washer drains
while filling.
Washer is not
draining.
Filling
continuously.
Poor rinsing.
Not spinning
properly.
Too many soap
suds.
Small puddle of
water from under
the machine.
TROUBLESHOOTING
POSSIBLE CAUSES
Drain hose too low.
Drain hose sitting in water.
Drain hose blocked.
Pump filter blocked.
Drain hose higher than
1200 mm above floor level.
Drain hose not connected
to standpipe or tub.
Machine siphoning.
Incorrect detergent used.
Too much detergent used.
Load has gone out of
balance.
Machine is not level.
Suds build up.
Incorrect type of
detergent used.
Too much detergent used.
Inlet hose or drain hose
leaking.
Lots of suds.
Dispenser compartments
blocked.
Dispenser drawer not fully
closed.
Damage to door seal.
WHAT TO DO
Ensure the height of the drain hose is
at least 800mm from the floor level
(refer to page 10).
Clear the drain.
Clear the drain hose.
Clear the pump filter (refer to page 29).
Lower the level of the drain hose (refer
to page 10).
Connect drain hose correctly (refer to
page 10).
Ensure standpipe or tub is at least
800mm from the floor level.
Use low sudsing, front loader
detergent only (refer to page 14).
Ensure the correct dose of detergent
is used for the load size and soil level
(refer to page 21).
Open door and redistribute load, then
restart the washer.
Ensure machine is correctly levelled
(refer to page 8).
Check the amount of detergent used,
reduce if necessary.
Use low sudsing, front loader
detergent only (refer to page 14).
Ensure the correct dose of detergent
is used for the load size and soil level
(refer to page 21).
Check inlet hoses and the drain hose
are correctly attached and not damaged.
Suds may have leaked and then
dissolved.
Clean dispenser drawer (refer to
page 28).
Close dispenser drawer fully and ensure
it remains closed during the cycle.
Check seal inside door for damage. If it
sustains any damage it will need to be
replaced.
35

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