GE P24DM Technical Manual page 452

Chapter 20 - Maintenance and Troubleshooting
3. Send the RMA form to your local contact
For a list of local service contacts worldwide, email us at:
contact.centre@ge.com
4. The local service contact provides the shipping information
Your local service contact provides you with all the information needed to ship the product:
Pricing details
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RMA number
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Repair centre address
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If required, an acceptance of the quote must be delivered before going to the next stage.
5. Send the product to the repair centre
Address the shipment to the repair centre specified by your local contact
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Make sure all items are packaged in an anti-static bag and foam protection
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Make sure a copy of the import invoice is attached with the returned unit
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○ Make sure a copy of the RMA form is attached with the returned unit
E-mail or fax a copy of the import invoice and airway bill document to your local contact.
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