Page 1: Service Handbook
Service Handbook HP V J6000 Workstations ISUALIZE Manufacturing Part Number: HP Part No. A5990-90030 Edition E0700...
Page 2 Notice The information contained in this document is subject to change without notice. Restricted Rights Legend Use, duplication, or disclosure by government is subject to restrictions as set forth in subdivision (c) (1) (ii) of the Rights in Technical Data and Computer Software Clause at DFARS 252.227.7013.
Page 3: Table Of Contents
Contents 1. Product Information Chapter Overview ......... . .10 Product Description .
Page 4 Contents Chapter Overview ......... . 36 Introduction to Troubleshooting .
Page 5 Contents Prerequisite Steps for All Removal and Replacement Procedures . . .85 Front Bezel and Top Cover........86 Internal CD ROM Drive.
Page 6 Contents Setting the Auto Boot and Auto Search Flags ....123 Displaying and Setting the Security Mode ..... . 124 Displaying and Setting Fastboot Mode .
Page 7 Contents Vibration ..........139 Electrical Speciﬁcations .
Page 8 Contents...
Page 9: Product Information
Product Information This chapter provides general product information about the HP VISUALIZE J6000 workstation. This information is provided to help familiarize you with the main features and components of the workstation.
Page 10: Chapter Overview
• Monitors • Keyboard and Mouse Product Description The HP VISUALIZE J6000 workstation is a high-performance system capable of handling the most complex problems in computational analysis, advanced 3-D design, and electronic circuit design and veriﬁcation. The J6000 has two PA-8600 microprocessors and sixteen memory slots on its system board.
Page 11 . Table 1-1 lists the net weights for the J6000. Table 1-1. Net Weights for the J6000 Workstations Deskside Conﬁguration Maximum Conﬁguration (Rack Mount) Maximum Conﬁguration (Twenty Fully Equipped Workstations and the Rack) 1. The rails weigh approximately 10 lbs. (4 kg.). This weight is not included in these ﬁgures.
Page 12: Key Features
— Two 552MHz PA-8600 microprocessors, each with 0.5 MB instruction cache and 1.0 MB data cache. • Operating System (Native HP-UX): — 32-bit support requires HP-UX version 10.20 plus the June 1999 Workstation ACE (Additional Core Enhancements) — 64-bit support requires HP-UX version 11.0 plus ACE 9911 •...
Page 13 This keyboard provides the standard keys found on most PC keyboards. • Mouse: The HP mouse (USB) has left, middle, and right buttons that function the same as most mice. For general information on the various cursor shapes associated with different areas of HP CDE while using a mouse, see the Using Your HP Workstation document.
Page 14: Front Panel Components
-q command. This prevents any damage to programs and data on your system disk. Turning the power switch back on again automatically boots up the HP-UX operating system if your system has been conﬁgured to auto boot.
Page 15: Thumbscrew On The Front Panel
16 characters lines. The LCD displays messages about the state of the system, including chassis codes. The symbols in Figure 1-3 appear in the LCD if you have the HP-UX 10.20 or 11.0 operating system booted on your system. They represent the different system activities.
Page 16: Internal Storage Devices
• 18 GB LVD 10K RPM disk drive (Product Number A4998A) • 36 GB LVD 10K RPM disk drive (Product Number A6013A) NOTE The ability to hot plug the hard disk drive(s) requires MirrorDisk/UX (Product Number B5403BA on HP-UX 10.20, or B2491BA on HP-UX 11.0 ACE 9911). Chapter 1...
Page 17 The removal of a defective disk drive from an active ﬁle system is supported through LVM commands if hot-pluggable disks have been conﬁgured into the HP-UX ﬁle system with LVM. To provide high availability, without impact to users, the disks must also be conﬁgured as mirrored disks.
Page 18 3. The replacement disk must be the same product ID as the replaced one. NOTE HP often uses different manufacturers for disks having the same product number. The hot-plug manual procedure will not update the disk driver’s internal information to that of the replaced disk.
Page 19 The Hot-Plug Procedure These are the steps required to properly hot-plug a disk drive: Step 1 • Check if the LVM found the physical volume to be defective when the volume group was activated. • The “vgchange -a y” command would have printed the following message on the console: WARNING: VGCHANGE:WARNING: COULDN’T ATTACH TP THE VOLUME GROUP...
Page 20 Product Information Front Panel Components Step 2 • Reduce any logical volumes that have mirror copies on the faulty disk so that they no longer mirror onto that disk (note the -A n option). This will take a several minutes. lvreduce -m 0 -A n <...
Page 21 Step 5 • Attach the new disk to the active volume group with the vgchange command. vgchange -a y /dev/vg00 Step 6 • If the disk is not a mirror of a root disk, then skip this step. • Run the mkboot command. For example: mkboot /dev/rdsk/c2t5d0 •...
Page 22 Product Information Front Panel Components CD ROM Drive (Optional) As an optional component, the J6000 workstations support one slim-line CD ROM drive with an ATAPI (IDE) interface. Figure 1-4 shows the operating features of the CD ROM drive, and Table 1-3 describes these features.
Page 23: Rear Panel Components
Rear Panel Components This section describes the following components on the system unit’s rear panel. Figure 1-5 shows the locations of these rear panel components. • Power cord connector • Transfer of Control (TOC) Button • Audio connectors • Two serial ports •...
Page 24: Connectors On The Rear Panel
HP Hub for USB Devices The HP USB hub provides you with the ability to connect more than two USB devices to the workstation, as well as the ability to extend the USB device’s cable length. As an example, you may desire to locate the workstation’s keyboard and mouse at a greater distance from the workstation, but the keyboard and mouse cables are not long enough.
Page 25 SCSI Connectors There is one Single-Ended/Low-voltage Differential (SE/LVD) SCSI connector on the rear panel. This connector will support SE SCSI and LVD SCSI, but not both at the same time. Use the SCSI connector to connect external SCSI devices such as hard disk drives, optical disk drives, DDS-format tape drives, and CD ROM drives.
Page 26 Product Information Rear Panel Components Table 1-4. Audio Electrical Speciﬁcations Maximum Output Level/Impedance: – Line out – Headphones – Speaker (internal) Output Impedance: – Line out – Headphones 2.8 Vpp/47 Kohm 2.8 Vpp/50 ohm 5.9 Vpp/48 ohm 619 ohm 118 ohm Chapter 1...
Page 27: Internal Components
Internal Components This section describes the internal components of the J6000 workstations. For instructions on how to remove the workstation’s top panel in order to access these internal components, as well as instructions on how to remove and replace these internal components to service them, see Chapter 4.
Page 28 8 lbs. (4 kg.). Please note that the system speaker is located in the power supply. CAUTION HP does not recommend and does not support the use of “ferro-active” or “ferro-resonant” power correction in conjunction with the J6000 workstation. This type of line conditioner represents an older technology that is not compatible with the most recent designs in active Power Factor Correction (PFC) power supplies such as those in the HP J6000 workstations.
Page 29: Monitors
HP VISUALIZE J6000 Site Preparation Guide (www.docs.hp.com) • Installing J6000 workstations, refer to the QuikInstall Poster which came with the workstation (Part Number A5991-90000) and the Getting Started Guide - HP VISUALIZE J6000 Workstation (Part Number A5990-90020). For a listing of documentation for the J6000 workstations, see Appendix D.
Page 30 Product Information Monitors Chapter 1...
Page 31: Conﬁguration
Conﬁguration This chapter provides details about setting up and changing the system conﬁguration for HP VISUALIZE J6000 workstations.
Page 32: Chapter Overview
— Internal Storage Devices — Memory — I/O Cards Workstation Conﬁgurations Refer to the HP Workstations web site for a complete list of supported accessories, peripherals, and operating system versions for the J6000 workstations. The URL for the web site is: http://www.hp.com/visualize Field Replaceable Unit (FRU) Conﬁgurations...
Page 33: Memory
Memory There is a label on the inside cover of the workstation which shows the J6000’s memory loading sequence. J6000 Memory Conﬁguration The J6000 workstation has sixteen memory slots, labeled 0A, 0B to 7A, 7B. Memory DIMMs must be installed in pairs in this workstation, and both DIMMs in each pair must be of equal size.
Page 34: I/O Cards
Conﬁguration Field Replaceable Unit (FRU) Conﬁgurations I/O Cards The three I/O slots located in the PCI cage area of the J6000 workstations are 64-bit, 4x, 3.3v, 66 MHz PCI (Peripheral Connect Interface) slots, providing I/O expansion capabilities for the J6000 workstations. CAUTION The J6000 workstations supply about 75 Watts of power to the PCI slots.
Page 35: Troubleshooting
Troubleshooting This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in HP VISUALIZE J6000 workstations.
Page 36: Chapter Overview
To troubleshoot HP VISUALIZE J6000 workstations, you must be familiar with the HP-UX operating system and be able to start and stop processes. You should also be familiar with the boot ROM diagnostics, ISL diagnostics, and the Support Tools Manager online tests, which are described in this chapter.
Page 37 Troubleshooting Flowcharts for Troubleshooting Figure 3-1. Main Flowchart for Troubleshooting Chapter 3...
Page 38 Troubleshooting Flowcharts for Troubleshooting Figure 3-2. Console Troubleshooting Flowchart Chapter 3...
Page 39 Troubleshooting Flowcharts for Troubleshooting Figure 3-3. Bootable Device Troubleshooting Flowchart Chapter 3...
Page 40 Troubleshooting Flowcharts for Troubleshooting Figure 3-4. HP-UX Troubleshooting Flowchart Chapter 3...
Page 41: Dealing With A Boot Failure
ISL> ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. For example, if the usual kernel (/stand/vmunix) on the root disk has become corrupted, boot the workstation from the backup kernel (/stand/vmunix.prev) by...
Page 42: Searching For Bootable Media
Troubleshooting Dealing with a Boot Failure Searching for Bootable Media To list all devices that contain bootable media, go to the Main Menu of the Boot Console Handler, and then type the following at the prompt: Main Menu: Enter command > search ipl [Enter] The search command searches all buses.
Page 43: Supported Boot Paths
• Execute user-entered commands to modify boot device paths and boot options in stable storage. • Run off-line diagnostic programs and utilities. • Provide automatic booting of the HP-UX operating system after power-on or reset. Chapter 3 Troubleshooting Dealing with a Boot Failure...
Page 44: Identifying Lcd-Indicated Conditions
Troubleshooting Identifying LCD-Indicated Conditions Identifying LCD-Indicated Conditions This workstation uses a 2-line LCD, with up to 16-characters per line, to display ﬁrmware/operating system progress codes. These codes are referred to as chassis codes. The information displayed on the LCD has the following format: XXX YYYY: ZZZZZZ AAAAAAAAAAAAAAAA Where:...
Page 45: Memory Failures
This feature allows the workstation to provide information to the operating system about memory failures. HP-UX uses this information to map out failing memory areas and continue normal operation. You can check the Memory Page Deallocation Table (PDT) using the pdt command in the Service menu of the Boot Console Handler (refer to Chapter 5).
Page 46: Chassis Codes
Troubleshooting Identifying LCD-Indicated Conditions Chassis Codes Table 3-1 lists all of the chassis codes for the J6000 workstations. Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 1n01 SYS BD 1n02 SYS BD 1n03 SYS BD 1n04 SYS BD 1n05 SYS BD 1n06 SYS BD...
Page 47 Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 1n12 SYS BD 1n13 SYS BD 1n14 SYS BD 1n15 SYS BD 1n16 SYS BD 1n17 SYS BD 1n18 SYS BD 1n19 SYS BD 1n1A SYS BD 1n1B SYS BD 1n1C SYS BD 1n1D SYS BD...
Page 48 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 1n26 SYS BD 1n27 SYS BD 1n28 SYS BD 1n29 SYS BD 1n2A SYS BD 1n2B SYS BD 1n2C SYS BD 1n30 SYS BD 1n31 SYS BD 1n32 SYS BD 1n3C...
Page 49 Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 1nB2 SYS BD 1nBA SYS BD 1nBB SYS BD 1nBF SYS BD 1nCA SYS BD 1nCD SYS BD 1nCE SYS BD 1nCF SYS BD 1mDs SYS BD 1nEF SYS BD 1mFs SYS BD 1nFC SYS BD...
Page 50 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 2n80 SYS BD 2n90 SYS BD 2BAD SYS BD 3n00 SYS BD 3n00 SYS BD 3n00 SYS BD 3n01 SYS BD 3n01 SYS BD 3n01 SYS BD 3n02 SYS BD 3n02...
Page 51 Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 3n07 SYS BD 3n09 SYS BD 3n1A SYS BD 3n1B SYS BD 3n1B SYS BD 3n1B SYS BD 3n1C SYS BD 3n1C SYS BD 3n1C SYS BD 3n2s SYS BD 3nBC IO BD 3nBC SYS BD...
Page 52 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 4n01 SYS BD 4n0E SYS BD 4n20 SYS BD 4n21 SYS BD 4n22 SYS BD 4n23 SYS BD 4n24 SYS BD 4n25 SYS BD 4n26 SYS BD 4n27 SYS BD 4n28...
Page 53 Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 4n60 SYS BD 5n00 SYS BD 5n02 SYS BD 5n04 SYS BD 5n07 SYS BD 5n08 SYS BD 5n0A SYS BD 5n0B SYS BD 5n0C SYS BD 7000 DIMM 7002 SYS BD 7004 SYS BD 7005...
Page 54 DIMM type SPD detected an unexpected, fatal error. SPD fatal error New HP manufactured DIMM type added add HP DIMM type to tables. New non-HP DIMM type added to tables non-HP DIMM type (use at own risk). Chapter 3...
Page 55 Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 7207 DIMM 7208 DIMM 721s DIMM 722s DIMM 723s DIMM 724s DIMM 725s DIMM 72As DIMM 72Cs DIMM 72Ds DIMM 7300 SYS BD 7301 SYS BD 7302 SYS BD 7303 SYS BD 7304 SYS BD 7305...
Page 56 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 7309 DIMM 730C SYS BD 730F SYS BD 7400 DIMM 740F DIMM 7500 SYS BD 7501 SYS BD 7502 SYS BD 7600 DIMM 7601 DIMM 7602 DIMM 7603 DIMM 7604...
Page 57 Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 7611 DIMM 7612 DIMM 7613 DIMM 7614 DIMM 7800 SYS BD 7801 SYS BD 7802 SYS BD 7803 SYS BD 7804 SYS BD 7805 SYS BD 7806 SYS BD 7807 SYS BD 781s DIMM 782s...
Page 58 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 7845 SYS BD 7846 SYS BD 7848 SYS BD 785s DIMM 786s DIMM 787s DIMM 788s DIMM 7890 DIMM 7891 DIMM 7892 SYS BD 7893 SYS BD 7900 SYS BD 7901...
Page 59 Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 80F6 EXT IO 80F7 EXT IO 80F8 EXT IO 80FC EXT IO 8800 IOCARD 88r1 IOCARD 8802 IOCARD 8803 SYS BD 8804 SYS BD 881r IO BD 882 r IO BD 883r IO BD 884 r...
Page 60 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 8A04 EXT IO 8C06 EXT IO 8C07 EXT IO 8C08 SYS BD 8C09 IO BD 8C0A EXT IO 8C0B IO BD 8C0C EXT IO 8C0F IO BD 8DEC IO BD 8DEC...
Page 61 Table 3-1. Chassis Codes for J6000 Workstations Ostat Code 9C51 IO BD 9C52 IO BD 9160 EXT IO 9C52 IO BRD 9C52 IO BD 9C6s EXT IO 9C6s EXT IO 9C8t EXT IO 9C8t EXT IO 9CDB IO BD 9CDB IO BD A088 IO BD...
Page 62 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J6000 Workstations Ostat Code C3FF SYS/IO C3FF SYS/IO C4CC SYS BD C4CD SYS BD C4CE SYS BD C4CF SYS BD C500 SYS BD C540 EXT IO C580 EXT IO C5F0 EXT IO C5F0 EXT IO C5F1...
Page 63 Table 3-1. Chassis Codes for J6000 Workstations Ostat Code C680 SYS BD C68s SYS BD C68s SYS BD C68 0 SYS BD C68 0 SYS BD C68s SYS BD C740 EXT IO C780 EXT IO C7F0 EXT IO C7F1 EXT IO C7F2 EXT IO C7F3...
Page 64 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J6000 Workstations Ostat Code CB03 SYS BD CB04 SYS BD CB05 SYS BD CB0A SYS BD CB0B SYS BD CB0C SYS BD CB10 SYS BD CB11 SYS BD CB12 SYS BD CB13 SYS BD CB14...
Page 65 Table 3-1. Chassis Codes for J6000 Workstations Ostat Code CB73 SYS BD CB9r IO BD CB99 SYS BD CB9A SYS BD CBA1 SYS BD CBA2 IO BD CBA3 SYS BD CBA4 IO BD CBA5 IO BD CBA6 IO BD CBA7 IO BD CBB1 IO BD...
Page 66 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J6000 Workstations Ostat Code CBC2 IO BD CBC4 IO BD CBC6 IO BD CBC8 IO BD CBCA IO BD CBCC IO BD CBCE IO BD CBD0 IO BD CBD2 IO BD CBD4 IO BD CBD6...
Page 67 Table 3-1. Chassis Codes for J6000 Workstations Ostat Code CBE2 IO BD CBE3 IO BD CBE6 SYS BD CBE7 IO BD CBE8 SYS BD CBE9 IO BD CBF0 SYS BD CBF1 SYS BD CBF2 SYS BD CBF3 SYS BD CBF4 SYS BD CBF5 SYS BD...
Page 68 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J6000 Workstations Ostat Code CBFF SYS BD CC0n SYS BD CC1n SYS BD CC2n SYS BD CC3n SYS BD CC4n SYS BD D000 SYS BD D004 SYS BD D005 SYS BD D006 SYS BD D007...
Page 69: Running System Veriﬁcation Tests
Running System Veriﬁcation Tests HP-UX uses an online diagnostics product called the Support Tools Manager that allows system operation veriﬁcation. Three interfaces are available with the Support Tools Manager: a command line interface (accessed through the cstm command), a menu-driven interface (accessed through the mstm command), and the graphical user interface (accessed through the xstm command).
Page 70: Running Ode-Based Diagnostics
Troubleshooting Running ODE-Based Diagnostics Running ODE-Based Diagnostics The Ofﬂine Diagnostic Environment (ODE) consists of diagnostic modules for testing and verifying system operation. ODE provides all the necessary functions for the user to load speciﬁed tests and interact with those tests. ODE is an ISL utility.
Page 71: Using The System Board Leds For Troubleshooting
For those system problems that this section is not able to solve, you will have to call your local HP Support Representative. Before you call, record the state (on, off or blinking) of your LEDs and give this information to your local HP support representative. The representative will use this information to determine the course of action to take.
Page 72 If the FANS LED is ever stuck either ON or OFF, a system problem has occurred. This system problem is most likely an I2C bus hang. A potential ﬁx may be to check that the power supply cables are correctly plugged in. If this does not work, call you local HP Support Representative.
Page 73: Troubleshooting With System Board Leds
Table 3-3. Blink Sequences for the FANS LED Blink LED Blink Sequence Sequence (black dot represents 0.1 second LED on; white dot Number is 0.1 second LED is off) System Controller Error Blink Sequences Troubleshooting with System Board LEDs This section explains what to do when you see the LEDs on your system board in a non-default state, and when the yellow FANS LED displays certain blink sequences.
Page 74 Troubleshooting Using the System Board LEDs for Troubleshooting Table 3-4. Solutions for the Non-Default LED States Non-Default Solution LED Name State VRM0 If the following solutions do not bring this LED back on, replace VRM0 board. • Swap VRM cards to determine if VRM0 is bad •...
Page 75 Table 3-4. Solutions for the Non-Default LED States Non-Default Solution LED Name State FANS OFF or If the following solutions do not bring the LED back on blink or cause it to properly blink, replace the system board. sequence 4, 5 or 6 Blink Sequence 4 Unplug the system and operate the Blink Sequence 5 Replace the fan associated with the...
Page 76 Troubleshooting Using the System Board LEDs for Troubleshooting Chapter 3...
Page 77: Field Replaceable Units (Frus)
Field Replaceable Units (FRUs) This chapter lists the Field Replaceable Units (FRUs) for the HP VISUALIZE J6000 workstations. This chapter then provides procedures for removing and replacing the FRUs in the workstations.
Page 78: Chapter Overview
Field Replaceable Units (FRUs) Chapter Overview Chapter Overview This chapter contains the following main sections: • Tools Required • Exchange and Nonexchange Part Numbers • FRU Removal and Replacement — Electrostatic Discharge (ESD) Precautions — Prerequisite Steps for All Removal and Replacement Procedures —...
Page 79: Tools Required
Field Replaceable Units (FRUs) Tools Required Tools Required Use the following tools to remove or replace FRUs: • Light-duty ﬂat blade screwdriver with 6-inch (150 mm) blade • T-15 Torx and T-20 (for rack mounting) Torx drivers • ESD equipment (see the “Electrostatic Discharge (ESD) Precautions” section later in this chapter for detailed information) Chapter 4...
Page 80: Exploded View Diagram
Field Replaceable Units (FRUs) Exploded View Diagram Exploded View Diagram Figure 4-1 shows an exploded view of the internal components (FRUs) in the J6000 workstations. Refer to this ﬁgure to identify the various workstation FRUs while performing the FRU removal and replacement procedures in this chapter. Figure 4-1.
Page 81: Exchange And Nonexchange Part Numbers
Exchange and Nonexchange Part Numbers In this chapter we refer to exchange and nonexchange part numbers. You must return FRUs with exchange part numbers in exchange for replacement FRUs. Do not return FRUs with nonexchange part numbers – you may discard them. The following Tables 4-1 lists the exchange part numbers for the J6000 workstation.
Page 82 Field Replaceable Units (FRUs) Exchange and Nonexchange Part Numbers The following Tables 4-2 lists the nonexchange part numbers for the J6000 workstation. Table 4-2. J6000 Nonexchange Part Numbers Numbers in Figure 4-1 Part Number A5990-62023 A5990-66530 A5990-62015 0950-3812 A5990-66520 Not Shown A1658-86004 A5990-62006 A5990-62003...
Page 83 Table 4-2. J6000 Nonexchange Part Numbers Numbers in Figure 4-1 Part Number A5990-40010 A5990-40009 Not Shown A5990-00044 Not Shown A4983-60111 Not Shown A4983-60401 Not Shown A4983-60403 Not Shown A4983-60404 Not Shown A4983-60405 Not Shown A4983-60406 Not Shown A4983-60409 Not Shown A4983-60411 Not Shown A4983-60412...
Page 84: Fru Removal And Replacement
Field Replaceable Units (FRUs) FRU Removal and Replacement FRU Removal and Replacement The procedures in this section describe how to remove and replace J6000 workstation FRUs. Observe the electrostatic discharge (ESD) precautions and the prerequisites for removing and replacing FRUs in the next two subsections, as well as any NOTEs, CAUTIONs, and WARNINGs in each FRU removal and replacement procedure.
Page 85: Prerequisite Steps For All Removal And Replacement Procedures
Prerequisite Steps for All Removal and Replacement Procedures You must complete the following steps before performing any of the FRU removal and replacement procedures in this chapter: 1. Power off the workstation (either by executing shutdown -h as root, or by simply pressing the power switch on the front panel of the workstation, which accomplishes the same thing), as well as the monitor and any attached peripheral devices.
Page 86: Front Bezel And Top Cover
Field Replaceable Units (FRUs) FRU Removal and Replacement Front Bezel and Top Cover This section describes how to remove and replace the J6000 workstation’s front bezel and top cover. Note that you can perform certain operations, like removing and replacing hard disk drives, simply removing the front bezel of the workstation.
Page 87 Removing the Top Cover Figure 4-2. Removing the Top Cover - Remove all connectors from back of workstation - Remove workstation from pedestal. Hold down pedestal when removing workstation - Remove top cover 1. Unscrew captive screw 2. Pull cover forward 3.
Page 88 Field Replaceable Units (FRUs) FRU Removal and Replacement Removing the LCD Panel To remove the LCD panel, do the following: Figure 4-3. Removing the LCD Panel 1. Push LCD tab from one side to remove 2. Remove LCD 3. Remove connector To replace the LCD panel, perform the above steps in reverse.
Page 89 Removing the Hard Disk Drives To remove a hard disk drive do the following: Figure 4-4. Removing the Hard Disk Drives 1. Remove optional locking thumbscrew 2. Press HDD cover release tab to remove cover Locking Thumbscrew Removing a HDD - Pull out bracket - Remove bracket and HDD Adding a HDD...
Page 90 Field Replaceable Units (FRUs) FRU Removal and Replacement Removing the Hard Disk Drive Backplane To replace the hard disk drive backplane, do the following: Figure 4-5. Removing the Hard Disk Drives Backplane Remove PCI Cage - Lift PCI handle to remove PCI cage from workstation - Unplug four connectors Back...
Page 91: Internal Cd Rom Drive
Internal CD ROM Drive To remove the CD ROM drive, do the following: Figure 4-6. Removing the CD ROM Drive 1. Press sides of connector in back of CD to remove cable 2. Remove two screws 3. Slide CD to front To replace the CD ROM drive, perform the above steps in reverse.
Page 92: Power Supply
Field Replaceable Units (FRUs) FRU Removal and Replacement Power Supply To remove the power supply, do the following: Figure 4-7. Removing the Power Supply - Remove two VRM connectors - Remove VRM 1 board as shown - Remove screw from back of workstation to remove power plug - Disconnect five connectors (2-6) power plug Back...
Page 93 Figure 4-8. Removing the Power Supply (cont’d) - Remove two screws from front of workstation - Push power supply to back of workstation to lift out. To replace the power supply, do the above steps in reverse. Chapter 4 Field Replaceable Units (FRUs) FRU Removal and Replacement...
Page 94: Pci Cage
Field Replaceable Units (FRUs) FRU Removal and Replacement PCI Cage To remove the PCI Cage, do the following: Figure 4-9. Removing the PCI Cage - Lift PCI handle to remove cage from workstation 1. Slide PCI retainer back 2. Lift off cage - Remove screw to remove card - Slide I/O card out as shown I N E...
Page 95: Speaker
Figure 4-10. Removing the PCI Backplane 1. Disconnect fan power plug 2. Remove mounting screw Fan power plug - Slide board to back of cage and lift out To replace the PCI Backplane and Cage, do the above steps in reverse. Speaker The speaker is integrated into the power supply.
Page 96: Removing The System Board
Field Replaceable Units (FRUs) FRU Removal and Replacement Removing the System Board To remove the system board, do the following: Figure 4-11. Removing the System Board Lift PCI handle to remove PCI cage from workstation - Remove screw from back of workstation to remove power plug - Disconnect five connectors from system board (2-6) Remove memory cards from system board Remove VRM connectors and...
Page 97 Figure 4-12. Removing the System Board - Remove two mounting screws from system board. Mounting Screws - Pull system board toward front of workstation to remove from slots - Lift system board up Chapter 4 Field Replaceable Units (FRUs) FRU Removal and Replacement - Remove four serial port screws from back of workstation.
Page 98: Replacing The System Board
Field Replaceable Units (FRUs) FRU Removal and Replacement Replacing the System Board To replace the system board, perform the above steps in reverse. Pay close attention to installing the PCI cage. Figure 4-13. Replacing the System Board - Reverse steps - Install PCI cage in workstation, with handle up, then press down.
Page 99: Removing And Replacing The Real-Time Clock
Field Replaceable Units (FRUs) FRU Removal and Replacement Removing and Replacing the Real-Time Clock To remove the real-time clock, you ﬁrst need to follow the procedure in the section “Front Bezel and Top Cover” of this chapter. After this procedure has been completed, you can remove the real-time clock as shown in Figure 4-14.
Page 100 Field Replaceable Units (FRUs) FRU Removal and Replacement Chapter 4...
Page 101: Boot Console Handler
Boot Console Handler This chapter explains how to use the Boot Console Handler, which provides an interactive environment after the power-on sequence in HP VISUALIZE J6000 workstations.
Page 102: Chapter Overview
Boot Console Handler Chapter Overview Chapter Overview This chapter contains the following main sections: • Boot Console Handler Features • Accessing the Boot Console Handler • Boot Console Menus • Booting the Workstation • Searching for Bootable Media • Resetting the Workstation •...
Page 103: Boot Console Handler Features
Boot Console Handler Features There are times when you want to interact directly with the J6000 workstation before it boots the operating system. These workstations provide a menu-driven Boot Console Handler that allows you to perform special tasks, display information, and set certain system parameters, even if the operating system is unavailable.
Page 104: Accessing The Boot Console Handler
2. Press the power switch on the front panel of the workstation to power it off. NOTE There is no need to manually shut down the HP-UX operating system on the workstation before powering it off. When you press the power switch, the workstation automatically shuts down the operating system before terminating the power.
Page 105: Boot Console Menus
Boot Console Menus The boot console menus follow, showing the various tasks you can perform and the available information. The shortened version of each command is indicated by the uppercase letters. Help is available for all the menus and commands by using either help, he, or? and the menu or command for which you want help.
Page 106 Boot Console Handler Boot Console Menus ------ Configuration Menu ----------------------------- Command ------- AUto [BOot|SEArch] [ON|OFF] BootID [<proc> [<boot ID>]] BootINfo CPUconfig [<proc>[ON|OFF]] DEfault FanChoice [DeskSide|RackMount] FastBoot [ON|OFF] LanConfig [<config_type>] MOnitor [LIST|[<path> <type>]] PAth [PRI|ALT|CON|KEY [<path>]] Display or modify a path PreviousPower [ON|OFF] SEArch [DIsplay|[[IPL][<path>]] Search for boot devices SECure [ON|OFF]...
Page 107 ------ Information Menu ------------------------------- Command ------- BootINfo CAche ChipRevisions COprocessor FwrVersion LanAddress MEmory PRocessor SysConfig WArnings BOot [PRI|ALT|<path>] DIsplay HElp [<menu>|<command>] Display help for menu or command RESET MAin ------ Information Menu: Enter command > Chapter 5 Description ----------- Display all system information Display boot-related information Display cache information Display revisions of VLSI and firmware...
Page 108 Boot Console Handler Boot Console Menus ------ Service Menu ----------------------------------- Command ------- ChassisCodes [<proc>|ON|OFF] CLEARPIM EepromRead [<addr> [<len>]] MemRead <addr>[<len>] [<type>] PciDelay [<value>] PDT [CLEAR] PIM [<proc>] [HPMC|LPMC|TOC] RemotePower [ON|OFF] ScRoll [ON|OFF] BOot [PRI|ALT|<path>] DIsplay HElp [<menu>|<command>] RESET MAin ----- Service Menu: Enter command >...
Page 109: Booting The Workstation
Booting the Workstation You usually start a workstation by turning it on and waiting for HP-UX to boot automatically. However, you may not always want the usual boot sequence to occur. For example, you may want to start the workstation from an operating system that is stored on a device that is different from the usual boot device.
Page 110 ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. If you do not want to interact with ISL, you must enter no (N).
Page 111: Searching For Bootable Media
Searching for Bootable Media To list all devices that contain bootable media, follow the directions in the section “Accessing the Boot Console Handler” found in this chapter, and type the following at the prompt: Main Menu: Enter command > search ipl [Enter] The search command searches all buses.
Page 112: Resetting The Workstation
Boot Console Handler Resetting the Workstation Resetting the Workstation To reset the workstation to its predeﬁned values, follow the directions in the section “Accessing the Boot Console Handler” found in this chapter, and type the following at the prompt to access the Conﬁguration Menu: Main Menu: Enter command >...
Page 113: Displaying And Setting Paths
Displaying and Setting Paths A path is the hardware address of a device that is attached to the I/O system of a workstation. The path command sets the system paths shown in Table 5-1. The path command sets and displays the hardware address of a speciﬁed device attached to the I/O bus of the workstation.
Page 114 Boot Console Handler Displaying and Setting Paths To set a system path to a new value, follow the directions in the section “Accessing the Boot Console Handler” found in this chapter, and type the following at the prompt: Main Menu: Enter command > path path_type path [Enter] where path_type is one of the path types listed in Table 5-1 and path is the speciﬁcation of the path in Mnemonic Style Notation (as described in Table 5-2).
Page 115: Displaying And Setting The Monitor Type
Displaying and Setting the Monitor Type The workstation ships from the factory preset to use a monitor with a speciﬁc resolution and frequency. If the workstation’s monitor is replaced with a different type of monitor, you may have to reconﬁgure the workstation to support the new monitor. The Monitor Command The monitor command lets you change the workstation’s graphics conﬁguration.
Page 116: Displaying The Current Monitor Conﬁguration
Boot Console Handler Displaying and Setting the Monitor Type Displaying the Current Monitor Conﬁguration To display the current monitor conﬁguration for the workstation from the Conﬁguration Menu of the Boot Console Handler, follow the directions in the section “Accessing the Boot Console Handler”...
Page 117 MONITOR INFORMATION Path Slot Head Type ---- ---- ---- ---- GRAPHICS(1) GRAPHICS(1) GRAPHICS(1) GRAPHICS(1) GRAPHICS(1) GRAPHICS(1) GRAPHICS(1) GRAPHICS(1) GRAPHICS(1) GRAPHICS(1) GRAPHICS(1) GRAPHICS(1) GRAPHICS(1) GRAPHICS(1) GRAPHICS(1) Configuration Menu: Enter command > To set the monitor type for GRAPHICS(1) to monitor type 8, type the following: Configuration Menu: Enter command >...
Page 118: Setting The Monitor Type At Power On
Boot Console Handler Displaying and Setting the Monitor Type Setting the Monitor Type at Power On If you replace a workstation’s monitor with a different monitor type, and do not set the workstation’s graphics parameters by using the monitor command before doing so, you may need to perform the following if your screen is blank.
Page 119: Troubleshooting Monitor Problems
4. Power on the workstation. The system will now display the console to the terminal connected to Serial 1 port. Note that you can use a 9-pin to 9-pin serial cable (HP Part Number F1044-80002) to connect an HP OmniBook serial port to the workstation.
Page 120: Displaying The Current Memory Conﬁguration
Boot Console Handler Displaying the Current Memory Conﬁguration Displaying the Current Memory Conﬁguration The following sample screen output uses the memory command to show a memory conﬁguration table with properly-installed and conﬁgured memory. To display the current memory conﬁguration for a workstation, ﬁrst follow the directions in the section “Accessing the Boot Console Handler”...
Page 121 Memory Installation Guidelines For best performance, load DIMMs in ascending slot order: 0, 1, 2,... • For DIMMs to work, both DIMMs in a slot pair (a/b) must be the same type. (Same part number = same type) Active, Installed Memory Deallocated Pages Available Memory Good Memory Required by OS...
Page 122: Displaying The Status Of The I/O Slots
Boot Console Handler Displaying the Status of the I/O Slots Displaying the Status of the I/O Slots The IO command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu. To use the IO command from the Information Menu of the Boot Console Handler, type the following: Information Menu: Enter command >...
Page 123: Setting The Auto Boot And Auto Search Flags
Setting the Auto Boot and Auto Search Flags The auto boot and auto search ﬂags are variables stored in the system’s non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset these ﬂags to new values, the change takes effect the next time you reboot the workstation.
Page 124: Displaying And Setting The Security Mode
Boot Console Handler Displaying and Setting the Security Mode Displaying and Setting the Security Mode The secure ﬂag is a variable stored in non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset this ﬂag to a new value, the change takes effect the next time you reboot the workstation.
Page 125: Displaying And Setting Fastboot Mode
Displaying and Setting Fastboot Mode When fastboot is enabled (set to on), the workstation does a quick check of the memory and skips some processor self tests during its power-on self tests. This enables the workstation to complete its boot process quicker. The default factory setting is for fastboot to be enabled (set to on).
Page 126: Displaying The Lan Station Address
Boot Console Handler Displaying the LAN Station Address Displaying the LAN Station Address It is sometimes necessary to supply the LAN station address of the workstation to other users. For example, if the workstation is to become a member of a cluster, the cluster administrator needs to know the LAN station address in order to add the workstation to the cluster.
Page 127: Displaying System Information
Displaying System Information The all command allows you to display the system’s processor revision and speed, cache size, memory size, ﬂag settings, and the boot and console paths. To display system information, from the Information Menu type the following: Information Menu: Enter command > all [Enter] This information is paged to allow you to view it as necessary, unless the ScRoll command has been used to disable scrolling.
Page 128: Using Remote Power-On
Boot Console Handler Using Remote Power-On Using Remote Power-On The J6000 workstation has a remote power-on feature that allows you to power up and shut down your workstation remotely through the RS232 port. The RS232 receive line is monitored by the system board Remote Power Controller (RPC). This controller responds to the following commands: Press: Type:...
Page 129: Troubleshooting Hint For An Unresponsive Rpc
2. Press any key. You will then see the message: Boot terminated The Main Menu of the boot console appears. 3. At the Main Menu prompt, type the following and press Main Menu: Enter command > service 4. Turn remote power off by typing the following at the prompt and press Service Menu: Enter command >...
Page 130: Setting The Fan Speed
Boot Console Handler Setting the Fan Speed Setting the Fan Speed There are two fan speed settings available on the J6000 workstation. The RackMount fan speed is used for J6000s that are installed in a rack. The DeskSide fan speed is used for J6000s that are used as desk-side systems.
Page 131 3. Enter the following command at the Conﬁguration Menu prompt: Configuration Menu: Enter command > FanChoice DeskSide 4. Return to the Main Menu and enter this command at the prompt to continue booting: Main Menu: Enter command > boot Chapter 5 Boot Console Handler Setting the Fan Speed...
Page 132: Initial System Loader (Isl) Environment
ISL> ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. For example, if the usual kernel (/stand/vmunix) on the root disk has become corrupted, and you wish to boot the workstation from the backup kernel (/stand/vmunix.prev), type the following at the ISL>...
Page 133: Isl User Commands
The entry for the keyboard and mouse devices begins at byte address 160 and ends at 191. • listautofl or lsautofl - lists the contents of the (HP-UX) autoboot ﬁle. • support - boots the Support Tape from the boot device.
Page 134 Boot Console Handler Initial System Loader (ISL) Environment Chapter 5...
Page 135: Block Diagram
Block Diagram This chapter contains the block diagram for the J6000 workstation’s system board and PCI board.
Page 136: System Board And Pci Board
Block Diagram System Board and PCI Board System Board and PCI Board Figure 6-1. Block Diagram of the J6000’s System Board and PCI Board Chapter 6...
Page 137: Speciﬁcations
Speciﬁcations This appendix lists the environmental and electrical speciﬁcations for the HP VISUALIZE J6000 workstations.
Page 138: Environmental Speciﬁcations
Speciﬁcations Environmental Speciﬁcations Environmental Speciﬁcations Altitude Operating: 0–10,000 ft (0–3,000 m) @ 0 to +45˚ C Non-operating: 15,000 ft (0–4,500 m) @ –40 to +70˚ C DC Magnetic Field Interference Operating: <1 Gauss at surface of product Non-operating: <2 milli Gauss @ 7 feet Electromagnetic Interference (EMI) Emissions: FCC Class A CISPR A...
Page 139: Shock
Shock Operating: 20g at 3ms, 1/2 sine in normal axis with no hard errors Non-operating: 80g at 3ms, 1/2 sine, normal axis Vibration Operating random: 0.21 Grms, 5–500 Hz Swept sine survival: 0.5 g peak, 5–500 Hz Random survival: 2.09 Grms, 5–500 Hz Appendix A Speciﬁcations Environmental Speciﬁcations...
Page 140: Electrical Speciﬁcations
Speciﬁcations Electrical Speciﬁcations Electrical Speciﬁcations Input Power AC Frequency: Maximum Power Input: Maximum Current: J6000 47–63 Hz 715 Watts 7.4–6.2 Amps AC at 100–120VAC 3.7–3.2 Amps AC at 200–230VAC Appendix A...
Page 141: Scsi Connections
SCSI Connections This appendix provides information about connecting SCSI (Small Computer System Interface) devices to an HP VISUALIZE J6000 workstation...
Page 142: Appendix Overview
SCSI Connections Appendix Overview Appendix Overview This appendix contains the following main sections: • SCSI Bus Differences • SCSI Restrictions • SCSI Bus Length Constraints • Assigning SCSI Device IDs • Connecting to the SCSI Ports NOTE When attaching external SCSI devices, be sure to terminate the last device on the external SCSI bus.
Page 143: Scsi Restrictions
SCSI devices because address 7 is reserved by the system. Cables Only SCSI cables approved by HP can be used to connect a J6000 workstation to SCSI devices. HP offers the following SCSI cables for SE SCSI devices: • 1.0 meter (3.281 feet) cable (HP Product Number C2908A) •...
Page 144 SCSI Connections Appendix Overview SCSI Conﬁguration Constraints The number of SCSI devices per bus is limited (see Table B-1 earlier in this appendix). Before adding another SCSI device, determine if the system can support the additional device. SCSI Bus Length Constraints This section discusses SCSI bus lengths constraints for the SE and LVD SCSI devices.
Page 145: Assigning Scsi Device Ids
Assigning SCSI Device IDs Before assigning a SCSI device ID to a new SCSI device, you need to determine which SCSI device IDs are available. To view the SCSI IDs already in use, type the following command at the prompt and press [Enter]: /usr/sbin/ioscan -f After a few moments, the ioscan utility lists all of the I/O devices it could ﬁnd.
Page 146: Assigning Internal Scsi Device Ids
SCSI Connections Assigning SCSI Device IDs 2. Here is the breakdown of the hardware path: SCSI device 10/0/15/0.2.0 SCSI 10/0/15/0.2.0 SCSI ID 2 10/0/15/0.2.0 NOTE Do not use SCSI device ID 7 for any device. It is reserved for the built-in SCSI bus controller.
Page 147: Related Documentation
Related Documentation This appendix lists the part numbers and titles of documents related to the HP VISUALIZE J6000 workstations.
Page 148: Additional Documentation
Related Documentation Additional Documentation Additional Documentation Site Preparation Guide • A5990-90005 – Site Preparation Guide HP VISUALIZE J6000 Workstations and Multiple System Conﬁgurations Installation Poster and Getting Started Guide • A5990-90000 - QuikInstall Poster HP VISUALIZE J6000 Workstation • A5990-90020 - Getting Started Guide HP VISUALIZE J6000 Workstation Parts and Replacement Guide and Technical Reference •...

HP Visualize j6000 Supplementary Manual

1 Product Information

2 Conﬁguration

3 Troubleshooting

4 Field Replaceable Units (Frus)

5 Boot Console Handler

6 Block Diagram

Speciﬁcations

SCSI Connections

Appendix Overview

Related Documentation

Quick Links

Service Handbook

Troubleshooting

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