HP j6700 Getting Started Manual

Hp j6700: quick start
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Getting Started Guide
HP V
J6700 Workstations
ISUALIZE
Printed in USA
Manufacturing Part Number: A5990-90024
Edition E0704
© Copyright 2001 Hewlett-Packard Company

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Summary of Contents for HP j6700

  • Page 1 Getting Started Guide HP V J6700 Workstations ISUALIZE Printed in USA Manufacturing Part Number: A5990-90024 Edition E0704 © Copyright 2001 Hewlett-Packard Company...
  • Page 2 Notice UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited. The information contained in this document is subject to change without notice. Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.
  • Page 4 RESTRICTED RIGHTS LEGEND. Use, duplication, or disclosure by the U.S. government is subject to restrictions as set forth in subdivision (c) (1) (ii) of the Rights in Technical Data and Computer Software Clause in DFARS 252.227.7013. Hewlett-Packard Co., 3000 Hanover St., Palo Alto, CA 94304.
  • Page 5: Table Of Contents

    HP Hub for USB Devices ........30...
  • Page 6 Contents 2. Getting Your System Running Information You Need to Record ....... 41 Powering Up Your System .
  • Page 7 Contents Korea RRL Statement for Class A Product..... .78 Taiwan Class A Warning ........78 Optical and Acoustical Statements.
  • Page 8 Contents...
  • Page 9 Figures Figure 1-1. System Unit Front Panel Controls ....22 Figure 1-2. LCD Symbols for System Activities....22 Figure 1-3.
  • Page 10 Figures...
  • Page 11 Tables Table 1-1. HP J6700 Hardware System Features ....19 Table 1-2. Example Configuration ......32 Table 1-3.
  • Page 12 Tables...
  • Page 13: Safety And Regulatory Statements

    Preface This Getting Start Guide describes how to use your J6700 workstation. This manual assumes that you have installed your computer as described on the J6000 Quick-Install Poster. Safety and Regulatory Statements See Appendix A for the safety and regulatory statements that apply to...
  • Page 14: Installation Notice

    • HP CDE Getting Started Guide • Managing Systems and Workgroups • Using HP-UX. • Using Your HP Workstation • Technical Reference for the J6700 Note that the documents listed above can be viewed with a web browser using this URL: http://www.docs.hp.com...
  • Page 15: Revision History

    If you have any problems or questions with our hardware, software, or documentation, please contact either your HP Response Center or your local HP representative. If you have access to a web browser, you can get the latest software and hardware patches at the following URL:...
  • Page 16: Documentation Conventions

    Documentation Conventions Unless otherwise noted in the text, this guide uses the following symbolic conventions. user-supplied values Italic words or characters in syntax and command descriptions represent values that you must supply. Italics are also used in text for emphasis. Information that the system displays, commands that screen display you must use literally, and path names appear in this...
  • Page 17: System Overview

    System Overview This chapter introduces the J6700 workstation. Its purpose is to familiarize you with your workstation and its controls and indicators.
  • Page 18 Desktop Environment (CDE) on the HP-UX 11.0 operating system and the Workstation Additional Core Enhancement (ACE) for HP-UX 11.0 (November, 1999) or the HP-UX 11i operating system and the Hardware Enablement Bundle (HWE) for HP-UX 11i (June, 2001). The topics included in this chapter are: •...
  • Page 19: Hardware System Overview

    Hardware System Overview To help you gain a better understanding of the HP V workstation, Table 1-1 provides the workstation’s hardware system features. Table 1-1 HP J6700 Hardware System Features Workstation Feature Processor Monitors Optional Graphics Main Memory Internal Storage Devices...
  • Page 20 System Overview Hardware System Overview Table 1-1 HP J6700 Hardware System Features Workstation Feature Standard I/O Connectors PCI slots Remote Power-on 1. There are no primary and secondary card slots in the PCI bay area of this workstation. Description Standard workstation I/O ports: •...
  • Page 21: Operating System Overview

    Your workstation uses the HP-UX 11.0 operating system and the Workstation Additional Core Enhancements (ACE) for HP-UX 11.0 (November, 1999) or the HP-UX 11i operating system and the Hardware Enablement Bundle (HWE) for HP-UX 11i (June, 2001). Instant ignition systems (systems with preloaded software) have X-Windows, and HP CDE, Hewlett-Packard’s graphical user interface, installed and...
  • Page 22: Your Workstation's Front Panel Controls

    16 characters lines. The LCD displays messages about the state of the system, including chassis codes. The symbols in Figure 1-2 appear in the LCD if you have the HP-UX 11.0 or 11i operating system booted on your system. They represent the different system activities shown:...
  • Page 23: System Power Switch

    -q command. This prevents any damage to programs and data on your system disk. Turning the power switch back on again automatically boots up the HP-UX 11.0 or 11i operating system if your system has been configured to auto boot.
  • Page 24: Your Workstation's Rear Panel Connectors

    System Overview Your Workstation’s Rear Panel Connectors Your Workstation’s Rear Panel Connectors This section describes the following connectors on the system unit’s rear panel: • Power cord connector • Two serial ports • 802.3 TP (Twisted Pair) LAN connector • USB connectors •...
  • Page 25: Audio Connectors

    System Overview Your Workstation’s Rear Panel Connectors Audio Connectors Your workstation has audio input and output capability through external input and output connectors on the rear panel and through an internal speaker. The rear panel contains the line input jack, line output jack, microphone jack, and headphone jack connectors.
  • Page 26: Rs-232C Serial Input/Output Connector

    System Overview Your Workstation’s Rear Panel Connectors RS-232C Serial Input/Output Connector You can attach a variety of pointing devices (such as a mouse or trackball), or peripheral devices (such as printers, plotters, modems, and scanners) to the RS-232C Serial Input/Output (SIO) ports on this workstation.
  • Page 27: Memory

    Memory The main memory for an J6700 workstation can vary from a minimum of 1 GBytes to a maximum of 16 GBytes. This workstation has sixteen memory card slots. NOTE You must install only matched pairs of 512 MByte and 1 GByte DIMM cards in these slots (for example, slots 0A and 0B).
  • Page 28: Figure 1-6 Memory Loading Sequence

    System Overview Memory Please keep in mind that if memory is installed improperly or is bad your workstation’s operating system will not boot-up, and a DIMM error will appear in your workstations LCD. If a DIMM error does occur, please read the section “Memory Failures”...
  • Page 29: Monitors

    For information on these controls and indicators and on using your monitor, see the documentation that came with the monitor. Note that connection to earlier HP monitors with 15-pin mini-DSub cables can be made using the A4168A adapter connector shipped with your system’s miscellaneous kit.
  • Page 30: Usb Connectors

    Using Your HP Workstation document. HP Hub for USB Devices The HP USB hub provides you with the ability to connect more than two USB devices to your workstation, as well as with the ability to extend your USB device’s cable length. As an example, you may desire to locate your workstation’s keyboard and mouse at a greater distance from your...
  • Page 31: The Hot-Plug Process

    “hot-swappable.” Hot swapping happens at the device level; that is, a hot-swappable device manages insertion/removal on its own without assistance from HP-UX commands. The disk drive(s) in the J6xxx are not hot-swappable; they are merely hot-pluggable. Thus, a manual software procedure must be done in order to safely remove or insert disk drives while the system is running.
  • Page 32: Hot-Plug Example

    System Overview The Hot-Plug Process because manipulation of the LVM requires specialized knowledge that only experienced system administrators are expected to have (see below for details). Hot-Plug Example The following example describes a particular system problem where the solution is to replace a hot-plug disk module. Volume group /dev/vg00 contains the two disks, with the logical volume configuration as shown: Table 1-2...
  • Page 33 3. The replacement disk must be the same product ID as the replaced one. NOTE HP often uses different manufacturers for disks having the same product number. The hot-plug manual procedure will not update the disk driver’s internal information to that of the replaced disk.
  • Page 34: The Hot-Plug Procedure

    System Overview The Hot-Plug Process The Hot-Plug Procedure These are the steps required to properly hot-plug a disk drive: Step 1 • Check if the LVM found the physical volume to be defective when the volume group was activated. • The “vgchange -a y” would have printed the following message on the console: WARNING: VGCHANGE:WARNING: COULDN’T ATTACH TO THE VOLUME GROUP...
  • Page 35 Step 2 • Reduce any logical volumes that have mirror copies on the faulty disk so that they no longer mirror onto that disk (note the -A n option): lvreduce -m 0 -A n LV name /dev/dsk/< hard drive > (for 1-way mirroring) For our example: lvreduce -m 0 -A n /dev/vg00/stand /dev/dsk/c2t5d0...
  • Page 36 System Overview The Hot-Plug Process Step 4 • Restore the LVM configuration/headers onto the replaced disk from your backup of the LVM configuration: vgcfgrestore -n volume group name /dev/rdsk/cxtxdx where x is the logical unit number of the disk that has been replaced. For our example: vgcfgrestore -n /dev/vg00 /dev/rdsk/c2t5d0 Step 5...
  • Page 37: Workstation Conversion Process

    Rack-Mount to Desk-Side Conversion To convert your rack-mount system to a desk-side system, you will need to order the desk-side kit (HP Part Number: A6036A) from your local HP Sales Representative. You can find the conversion instructions in the Technical Reference for the J6700 workstation. This document can be found at the following URL: http://www.hp.com/workstations/support/...
  • Page 38: Workstation Characteristics

    System Overview Workstation Characteristics Workstation Characteristics Table 1-3 Workstation Characteristics Characteristic Weight Rack System (excl. keyboard and display) Weight Desk-side System (excl. keyboard and display) Dimensions Rack System Dimensions Desk-side System Footprint (Desk-side) Storage temperature Storage humidity Operating temperature Operating humidity Input Current Input Frequency Sound Power Rack System...
  • Page 39: Getting Your System Running

    Getting Your System Running This chapter explains how to get your system running, set your system password, and use your CD drive.
  • Page 40 • Powering Up Your System • Using Your CD Drive The instructions in this chapter assume you are using the HP-UX 11.0 operating system and the Workstation Additional Core Enhancements (ACE) for HP-UX 11.0 (November, 1999) or the HP-UX 11i operating system and the Hardware Enablement Bundle (HWE) for HP-UX 11i (June, 2001) with the HP CDE interface.
  • Page 41: Information You Need To Record

    Information You Need to Record Before you begin using your workstation, take a moment to gather the following important information and record it in the appropriate subsection for future use: • Host name • LAN Station ID • Internet Protocol (IP) address •...
  • Page 42 Getting Your System Running Information You Need to Record Table 2-1 System Information You Need Information You Need Optional network parameters: Subnetwork mask Network gateway IP address Local domain name DNS server host name DNS server IP address Network Information Service domain name Optional font parameters: Font server name Font server IP address...
  • Page 43: Powering Up Your System

    (initially there is no password), you will be able to create other users’ accounts and do whatever other configuration and installations required to get the machine into its desired state. See the HP CDE Getting Started Guide and the Common Desktop Environment User’s Guide for instructions on typical tasks.
  • Page 44: Turning On The Power

    Getting Your System Running Powering Up Your System Turning on the Power 1. Turn on the monitor and any external peripherals (for example, printers) connected to the workstation. 2. Turn on the workstation. The workstation will run a series of self-tests.
  • Page 45 7. Log into your first CDE session as root. For information on logging into CDE, see the Common Desktop Environment User’s Guide. NOTE You must log into the first session as root. This is because the system contains no other user accounts. Once you have created user accounts, you should log out as root and log back in as one of the other users.
  • Page 46: Documentation

    Getting Your System Running Powering Up Your System c. Double click on the Sam icon in the Application Manager -- System_Admin window. Application Manager (Sam) will appear on your screen. d. Double click on the Accounts for Users and Groups and fill in the necessary information.
  • Page 47: Using Your Cd Drive

    You must unmount the CD before removing it from the drive. To mount a CD on an HP-UX 11.0 or 11i operating system, perform the steps covered in this section. 1. Log in as root.
  • Page 48 Getting Your System Running Using Your CD Drive 3. Double click on the System_Admin icon in the Application Manager window. 4. Double click on the Sam icon in the Application Manager -- System_Admin window. The System Application Manager (Sam) will appear on your screen.
  • Page 49 6. Double click on the Disk Devices icon. The following screen message is displayed: Scanning the system’s hardware... The Disks and File Systems window opens containing a list of devices installed in this system. From the list of devices, choose the CD drive you would like to configure as a file system by clicking on the device to highlight it.
  • Page 50: Unmounting A Cd Using Sam

    Before you unmount a CD, make sure that your working directory is on some other disk or medium. To unmount a CD on an HP-UX 11.0 or 11i operating system, perform the steps covered in this section. 1. Log in as root.
  • Page 51 4. Double click on the Sam icon in the Application Manager -- System_Admin window. The System Application Manager (Sam) will appear on your screen. 5. Double click on the Disks and File Systems icon. 6. Double click on the Disk Devices icon. The following screen message is displayed: Scanning the system’s hardware...
  • Page 52: Verifying The Cd Drive Operation

    Configuring the CD Driver If you reload software or rebuild the Instant Ignition system on your workstation, you may need to reconfigure the HP-UX kernel to add the CD driver. Use the SAM utility to add the CD driver and build a new HP-UX kernel.
  • Page 53 Getting Your System Running Using Your CD Drive For more information about how to reconfigure the kernel using SAM, see the following manuals: • Managing Systems and Workgroups • Using HP-UX Chapter 2...
  • Page 54 Getting Your System Running Using Your CD Drive Chapter 2...
  • Page 55: Troubleshooting Your System

    Troubleshooting Your System This chapter contains troubleshooting information to help you solve system problems. If you have a workstation problem that is not listed in this chapter, or if your problem persists, contact your designated HP support representative.
  • Page 56 Your HP service representative will always ask for these numbers. The instructions in this chapter assume you are using the HP-UX 11.0 operating system and the Workstation Additional Core Enhancements (ACE) for HP-UX 11.0 (November, 1999) or the HP-UX 11i operating system and the Hardware Enablement Bundle (HWE) for HP-UX 11i (June, 2001) with the HP CDE graphical interface.
  • Page 57: Opening Your Workstation

    NOTE If you have to remove the J6700 cover to implement a solution, you will have to replace it to determine if your solution worked. The safety-interlock switch keeps the system from working when the cover is removed.
  • Page 58: Figure 3-2 Top View Of The Workstation Components

    Troubleshooting Your System Opening Your Workstation Figure 3-2 shows a top view of the components you might need to replace, reseat or reconnect. Figure 3-2 Top View of the Workstation Components SCSI Connector Connector VRM0 Internal Connector System Board Memory Cards 5-pin Power Connector 24-pin Power...
  • Page 59: Common Problems And Solutions

    System Board LEDs for Troubleshooting” in this chapter. Make sure the LCD control cable is properly connected inside the system unit. Contact your local HP Support Representative. See “Using the LCD for Troubleshooting” later in this chapter. Troubleshooting Your System...
  • Page 60: Table 3-2. Problems Loading And Booting The Operating System

    Troubleshooting Your System Common Problems and Solutions Table 3-2 Problems Loading and Booting the Operating System Problem The LCD is lit, and text appears on the screen, but more than two minutes have passed with no sign of system activity. The system stops or hangs while booting.
  • Page 61: Table 3-4 Problems Using A Hard Disk Drive

    Table 3-4 Problems Using a Hard Disk Drive Problem The disk drive is not accessible or does not respond. If problems persist, contact your system administrator or call your designated service representative. Table 3-5 Problems Using the CD Drive Problem The CD drive does not respond to commands (for example, mount or...
  • Page 62: Dealing With A Boot Failure

    Troubleshooting Your System Dealing with a Boot Failure Dealing with a Boot Failure If your usual boot device (typically a disk) is not responding as it should, you try to boot from the disk (or another boot device) by selecting it manually.
  • Page 63 6. If your computer still fails to boot, there is either something wrong with the file system or with the hardware. If you suspect a file system failure, see the manual Using HP-UX for help on dealing with file system failures. If you think that something is wrong with the hardware, continue reading this chapter for more troubleshooting information.
  • Page 64: Memory Failures

    Troubleshooting Your System Memory Failures Memory Failures A memory failure will show up in the LCD on your system unit’s front panel as a DIMM error. See the section “LCD DIMM Failure Message” in this chapter. Your system’s Boot Console Interface will never appear. A possible solution to the memory failure problem is to remove the memory cards and reinstall them.
  • Page 65: Using The Lcd For Troubleshooting

    Using the LCD for Troubleshooting If you should receive a failure or warning in your LCD (located on the front of your workstation), you should record the information and call in problem your local representative will need this information to help determine the course of action to take.
  • Page 66: Lcd Dimm Failure Message

    Troubleshooting Your System Using the LCD for Troubleshooting If the system encounters a FLT code while the system is booting, the FLT code is interpreted and a message is displayed. For example, you may have information similar to the following in the LCD: 30FC SYS BD bad sys bd id...
  • Page 67: Using The System Board Leds For Troubleshooting

    System Board LEDs For those system problems that this section is not able to solve, you will have to call your local HP Support Representative. Before you call, record the state (on, off or blinking) of your LEDs and give this information to your local HP support representative.
  • Page 68: Interpreting The Led Information

    Troubleshooting Your System Using the System Board LEDs for Troubleshooting Interpreting the LED Information Table 3-7 explains how to interpret the information the system board LEDs provide. Table 3-7 Interpreting the System Board LEDs LED Name LED’s Color When On VRM1 Green VRM0...
  • Page 69: Table 3-8 Blink Sequences For The Fans Led

    If the FANS LED is ever stuck either ON or OFF, a system problem has occurred. This system problem is most likely an I potential fix may be to check that the power supply cables are correctly plugged in. If this does not work, call you local HP Support Representative. Table 3-8...
  • Page 70: Troubleshooting With System Board Leds

    Troubleshooting Your System Using the System Board LEDs for Troubleshooting Troubleshooting with System Board LEDs This section explains what to do when you see the LEDs on your system board in a non-default state, and when the yellow FANS LED displays certain blink sequences.
  • Page 71 Table 3-9 Solutions for the Non-Default LED States Non-Default LED Name State FANS OFF or blink sequence 4, 5 or 6 SHORT 1. The LEDs are in the OFF state, or in the case of the FANS LED, the LED is blinking sequence 1, 2, or 6 or it is not blinking.
  • Page 72: Troubleshooting Monitor Problems

    4. Power on the system. The system will now display the console to the terminal connected to Serial 1 port. Note that you can use a 9-pin to 9-pin serial cable (HP F1044-80002) to connect a serial terminal or terminal emulator on a Personal Workstation or Laptop computer.
  • Page 73: Running System Verification Tests

    HP-UX uses a diagnostics product called MESA that includes the Support Tools Manager (STM), which allows system operation verification. To use STM, you need to be on an HP-UX 11.0 or 11i operating system and HP-UX Diagnostic/IPR Media on your computer.
  • Page 74 Troubleshooting Your System Running System Verification Tests Chapter 3...
  • Page 75: Regulatory Statements

    Regulatory Statements This Appendix contains electromagnetic compatibility information and optical and acoustical statements.
  • Page 76: Declaration Of Conformity

    UL Listed to UL1950, 2nd edition, File E146385 cUL Listed to CSA 22.2 No. 950-M93 TÜV Certified to EN60950 2nd edition with A1+A2+A3+A4+A11 HP Fort Collins CCQD HQE supplementary information: The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly:...
  • Page 77: Electromagnetic Compatibility

    Electromagnetic Compatibility Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules and the Canadian Department of Communications. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 78: Vcci Statement For Class A Products

    Regulatory Statements Electromagnetic Compatibility VCCI Statement for Class A Products Korea RRL Statement for Class A Product Taiwan Class A Warning Appendix A...
  • Page 79: Optical And Acoustical Statements

    Regulatory Statements Optical and Acoustical Statements Optical and Acoustical Statements Visible LED Statement The LEDs on this product are classified as “Class 1 LED Product” in accordance with EN 60825-1. Laser Safety Statement for a Class 1 Laser Product The CD-ROM mass-storage system is certified as a Class 1 laser product under the U.S.
  • Page 80 Regulatory Statements Optical and Acoustical Statements Appendix A...
  • Page 81 Headphones jack Hot-Plug Disk Drives Example Procedure HP hub, USB HP mouse, USB HP VISUALIZE J6000 Features Hub, HP USB devices I/O, standard connectors Instant ignition Instant Information Internal storage devices Internet protocol (IP) address ioscan Keyboard, USB...
  • Page 82 Symbols, LCD System LCD System overview, operating System unit rear panel connectors System verification tests, running System, powering up TOC button Universal serial bus (USB) Unmounting, CD-ROM HP Hub HP mouse Keyboard USB connectors USB ports Verifying, CD drive xstm Index...

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