Appendix; Troubleshooting - Rice Lake MSI-8000HD Operator's Manual

6.0

Appendix

6.1 Troubleshooting

Problem
Display is blank
when POWER
button is pressed
Display does not
function properly/
Front panel
buttons do not
function normally/
Scale/Dyna-Link
will not turn off.
Scale/Dyna-Link
does not respond
to tension
changes
Display over
ranges below
100% of capacity
Display drifts
Displayed tension
shows large error
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Possible Cause
Discharged battery
Defective battery
Defective switch or
circuit board
Improperly loaded
software
Faulty Circuit Board
Loose Connectors
Out of calibration
Faulty load cell
Load cell connector
Tared Tension is
added to load to
determine overload
point
Zero requires
adjustment
Too much tension/
load has been zeroed
AZM (Auto0) is turned
off
Rapid temperature
changes such as
moving the scale from
indoors to outdoors
Scale not zeroed
before load is lifted
lb/kg units causing
confusion
Requires recalibration
Table 6-1. Troubleshooting
Solution
Recharge
Replace (factory replacement only
Requires Authorized Service
Reinstall software
Requires Authorized Service
Requires Authorized Service
Calibrate
Replace
Check connector and wires
Return to gross tension mode
Rezero the scale
Rezero the scale
Turn AZM on
Wait until the scale temperature has
stabilized
Zero the scale with no load attached
Select proper units
Recalibrate