Rice Lake 380 Synergy Technical Manual

Rice Lake 380 Synergy Technical Manual

Digital weight indicator
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380 Synergy
Digital Weight Indicator
Technical Manual
September 17, 2021
PN 201481 Rev B

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Summary of Contents for Rice Lake 380 Synergy

  • Page 1 380 Synergy Digital Weight Indicator Technical Manual September 17, 2021 PN 201481 Rev B...
  • Page 2 All information contained within this publication is, to the best of our knowledge, complete and accurate at the time of publication. Rice Lake Weighing Systems reserves the right to make changes to the technology, features, specifications and design of the equipment without notice.
  • Page 3: Table Of Contents

    Setup – Configuration Menu ..............23 Technical training seminars are available through Rice Lake Weighing Systems.
  • Page 4 Without Revolution ................43 Rice Lake continually offers web-based video training on a growing selection of product-related topics at no cost.
  • Page 5 Rice Lake Weighing Systems Stream Format (RLWS) ........
  • Page 6 380 Synergy Digital Weight Indicator Rice Lake continually offers web-based video training on a growing selection of product-related topics at no cost. Visit www.ricelake.com/webinars www.RiceLake.com Visit our website...
  • Page 7: Introduction

    Do not operate or work on this equipment unless this manual has been read and all instructions are understood. Failure to follow the instructions or heed the warnings could result in injury or death. Contact any Rice Lake Weighing Systems dealer for replacement manuals.
  • Page 8: Options

    380 Synergy Digital Weight Indicator Options The 380 Synergy indicator includes battery holders that utilize alkaline C-cell batteries. There are several factory installed options. Some features in this manual are not available in all models. 380 Synergy Models • 380-2D (PN 202711) ― Base Model Available Options •...
  • Page 9: Installation

    2.1.1 Product Dimensions Figure 2-1. Product Diagram 10.02'' (254.5 mm) 11.58'' (294.1 mm) 6.00'' (152.4 mm) 8.57'' (217.7 mm) 3.53'' (89.7 mm) 4.53'' (115.1 mm) 9.50'' (241.3) Table 2-1. Product Dimensions © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 10: Mounting Instructions

    ( 1.51" ) ( 3.00" ) ( 1.50" ) Figure 2-2. Mounting Dimensions The universal mount stand comes attached to the 380. Rice Lake Weighing Systems recommends removing the 380 from the stand prior to mounting. Note Figure 2-3. Mounting the Indicator 1.
  • Page 11: Front Plate Removal

    2. Remove the screws holding the front plate to the enclosure. 3. Lift the front plate away from the enclosure and disconnect the ground wire from the front plate. Figure 2-4. Removing the Front Plate © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 12: Cable Connections

    380 Synergy Digital Weight Indicator Cable Connections The 380 provides four cord grips at the bottom of the enclosure for cabling into the indicator. One of the cord grips is used for the load cell and the other three are used to accommodate the serial connection and other future connections. Cable plugs included in the parts kit and must be installed in open cord grips to prevent moisture from entering the enclosure.
  • Page 13: Cable Shield Grounding

    3. Torque the shielding clamp screw to 10 in-lb (1.1 N-m), ensuring the clamp is contacting the braided shielding of the cable. The recommended cable strip length is 0.25'' (7 mm) for all 380 connectors. Note © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 14: Torque Ratings

    380 Synergy Digital Weight Indicator 2.4.2 Torque Ratings Refer to Table 2-2 throughout installation and use of product to maintain proper torque ratings for 380 components. Component Torque Rating Front Plate Screw 10 in-lb (1.7 N-m) Cord Grip Nut (to enclosure) 33 in-lb (3.7 N-m)
  • Page 15: Rs-232 Serial Communications

    Power The 380 Synergy Indicator is powered by 4 C-Cell Batteries or an optional 12 V adapter (PN 206433). When the adapter is inserted into the power jack, indicator power is disconnected from the battery holders and batteries no longer drain. Power adapter does not charge the batteries.
  • Page 16: Front Plate Attachment

    380 Synergy Digital Weight Indicator Front Plate Attachment Once work inside of the enclosure is complete, reattach the front plate ground wire to the front plate. Position the front plate over the enclosure and install the four front plate screws. Use the torque pattern in...
  • Page 17: Replacement Parts

    Installation Replacement Parts Figure 2-11. Replacement Parts Diagram ― Front View © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 18 380 Synergy Digital Weight Indicator Figure 2-12. Replacement Parts Diagram ― Rear View Figure 2-13. Replacement Parts Diagram ― Rear View www.RiceLake.com Visit our website...
  • Page 19 NUT, M5 Nylon Insert Stainless Steel Lock Nut 205294 SEAL, Power Jack Seal Cap 205884 WASHER, M5 x 0.177 ID x 0.453 OD x 0.032 Nylon Self-Retaining Washer Table 2-7. Replacement Parts © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 20: Operation

    380 Synergy Digital Weight Indicator Operation The front panel consists of a seven-segment LCD display with six 1.0 in (25 mm) tall digits. A negative number displays as five digits plus the negative symbol. The front panel also includes five flat panel keys, backed by tactile primary scale function buttons with an integrated power button.
  • Page 21: Lcd Annunciators

    TARE • Press and hold for five seconds to access user mode ZERO • Use the to enter a value and press to accept the value TARE PRINT ZERO GROSS UNITS © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 22: Numeric Value Entry

    380 Synergy Digital Weight Indicator 3.3.1 Numeric Value Entry Several parameters in the menu structure require the entry of a numeric value rather than the making of a selection. Numbers are entered in two steps. First the numeric digits are entered, then the decimal point is positioned.
  • Page 23: Weigh Mode Operation

    5. The display changes to net weight, the Net and PT annunciators display. Press again while the "~" annunciator is off, or enter a keyed tare of zero to remove the preset tare value. Note TARE © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 24: User Mode Menu

    380 Synergy Digital Weight Indicator User Mode Menu User Menu provides access to all menus in Section 4.0 on page 20 except for the Setup menu. For more information on each of the menus, see the following sections: • Audit Menu - Section 4.3 on page 22...
  • Page 25: Print Accumulator

    3. Press . dspacm displays. GROSS 4. Press . clracm displays. UNITS 5. Press to clear the accumulator value. ok displays. GROSS 6. Press three times to return to weigh mode. ZERO © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 26: Configuration

    380 Synergy Digital Weight Indicator Configuration There are two types of configuration parameters in the 380, setup mode parameters (or Legal for Trade configuration) and user mode parameters (or non-legal configuration). • The User mode can be accessed by pressing for five seconds.
  • Page 27: Sealing The Cal Jumper

    Breaking of the seal terminates the Legal for Trade status of the indicator because the seal limits access to the Note configuration menu. Always place jumper onto JP3 directly aligned with the pins. If jumper is rotated or mis-aligned, the jumper will be damaged. © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 28: Main Menu

    380 Synergy Digital Weight Indicator Main Menu Setup Accum Tare time date Vers Audit Figure 4-3. Main Menu * Only visible in setup mode. Note ** Only visible with RTC option installed. Parameter Description Setup – Set configuration parameters for indicator (only visible in setup mode); see Section 4.3...
  • Page 29: Setup - Configuration Menu

    Standstill Time – Specifies the length of time the scale must be out of motion, before the scale is considered to be at standstill (in Sstime 0.1 sec intervals); Enter value: 0–600, 10 (default) Table 4-3. Setup – Configuration Menu Descriptions © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 30: Setup - Format Menu

    380 Synergy Digital Weight Indicator 4.3.2 Setup – Format Menu 4.3.2.1 Primary and Secondary Menus Setup Format PRIMAR SECNDR FORMAT UNITS FORMAT UNITS ENABLE Figure 4-6. Format – Primary and Secondary Menus Parameter Description Format – Sets the decimal point and the display divisions for the Primary (primar) and Secondary (secndr) format display weight format;...
  • Page 31: Setup - Communication Menu

    Serial Port – Supports RS-232 serial communications; see Section 4.3.4.1 on page 26 serial USB Port – Supports a USB Virtual PC Communication Port; see Section 4.3.4.1 on page 26 Table 4-6. Setup – Communication Menu Descriptions © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 32 380 Synergy Digital Weight Indicator 4.3.4.1 Serial Port Menu Setup Comm SERIAL RS232 trigge TERMIN ECHO ReSPNS EOLDLY trigge BAUD BITS StpBIT TERMIN EOLDLY ECHO ReSPNS Figure 4-9. Communication – Serial Port Menu Parameter Description Trigger – Sets the input trigger type; Settings: trigge CMD (default) –...
  • Page 33: Setup - Program Menu

    Time – Allows setting of the time format and the separator character; (only available when RTC is installed) time TIMEFMT – Time Format; Settings: 12HOUR (default), 24HOUR TIMESEP – Time Separator; Settings: COLON (default), COMMA, DOT Table 4-8. Setup – Program Menu Description © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 34: Setup - Print Format Menu

    380 Synergy Digital Weight Indicator Parameter Description Key Hold – Allows setting of the key hold time and interval keyhld HLDTME – Key hold time (in tenths of a second); 20 equals 2 seconds; Enter value: 10–50, 20 (default) INTRVL – Key hold time interval; the amount of time between increments during a key hold (in twentieths of a second);...
  • Page 35: Setup - Stream Format Menu

    Stream Format – Specifies the stream format used for streaming output of scale data; SFMT Settings: RLWS (default) – Rice Lake Weighing Systems stream format; see Section 10.3.1 on page 45 CRDNAL – Cardinal stream format; see Section 10.3.2 on page 45 WTRNIX –...
  • Page 36: Tare Menu

    380 Synergy Digital Weight Indicator Tare Menu TARE dsptar CLRTAR Figure 4-14. Tare Menu Parameter Description Display Tare – Displays the current tare value; Read Only dsptar Clear Tare – Clears the current tare value clrtar Table 4-12. Tare Menu Description...
  • Page 37: Calibration

    Span calibration is complete. To continue with a linear calibration, see Section 5.1.2 on page 32 before returning to Note weigh mode. 15. Press three times to return to weigh mode. ZERO © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 38: Linear Calibration

    380 Synergy Digital Weight Indicator 5.1.2 Linear Calibration Linear calibration points provide increased scale accuracy by calibrating the indicator at up to four additional points between the zero and span calibrations. 1. Complete steps 1–14 Section 5.1.1 on page 2. Press .
  • Page 39: Edp Command Calibration

    11. If hooks or chains were used to attach the weights, remove all weight, including the hooks and chains, and send the command SC.REZERO#s to remove the zero offset. 12. Send the command KSAVEEXIT to return to weigh mode. © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 40: Revolution

    380 Synergy Digital Weight Indicator Revolution The Revolution utility provides a suite of functions used to support configuration, calibration, customization, backing up configuration settings and updating firmware. Calibration values and scale configuration can both be saved from and restored to the 380 using Revolution.
  • Page 41: Edp Commands

    KUNLOCK=x In setup mode, this command unlocks specified front panel key; x = KPRINT, KUNITS, KTARE, KGROSSNET, KZERO (example: to unlock the Print key, enter KUNLOCK=KPRINT Table 7-1. Key Press Commands © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 42: Reporting Commands

    380 Synergy Digital Weight Indicator Reporting Commands Reporting commands return specific information to the communications port. The commands listed in Table 7-2 can be used in either setup mode or weigh mode. Command Function DUMPALL Returns a list of all parameter values AUDIT.LRVERSION...
  • Page 43: Usb Setting Commands

    USB.LINETERM USB line termination characters USB.ECHO USB echo ON, OFF (default) USB.RESPONSE USB response ON (default), OFF 0–255 (0.1-second intervals), 0 (default) USB.EOLDLY USB end-of-line delay Table 7-5. USB Port Commands © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 44: Edp Setting Commands

    380 Synergy Digital Weight Indicator EDP Setting Commands Command Description Values EDP.TRIGGER#p Port serial function CMD (default), STRIND, STRLFT EDP.BAUD#p Port baud rate 1200, 2400, 4800, 9600 (default), 19200, 38400, 57600, 115200 8NONE (default), 7EVEN, 7ODD EDP.BITS#p Port data bits/parity CR/LF (default), CR EDP.TERMIN#p...
  • Page 45: Print Format Commands

    For commands ending with #n, n is the scale number (1); For commands ending with #p, p is the port number (1) ** Date/time functions only available with RTC option Table 7-10. Weigh Mode Commands © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 46: Print Formatting

    380 Synergy Digital Weight Indicator Print Formatting The 380 provides three print formats, GFMT, NFMT and ACCFMT, which determine the format of the printed output when the key is pressed. If a tare has been entered or acquired, NFMT is used; otherwise, GFMT is used.
  • Page 47: Customizing Print Formats

    Esc would be <27> or 60, 50, 55, 62 (less the commas). Examples of a print release command for a TMU295 in the GROSS format: Print Format: Print Format: GROSS<G><NL2><TD><NL><27>q GROSS<G><NL2><TD><NL><27><113> In Revolution: In Revolution: © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 48: Maintenance

    The maintenance information in this manual is designed to cover aspects of maintaining and troubleshooting the 380 indicator. Contact the local Rice Lake Weighing Systems dealer if a problem requires technical assistance. Have the scale or indicator model number and serial number available when calling for assistance.
  • Page 49: Board Replacement

    6. Select the COM port on the PC that is associated with the USB or RS-232 port. 7. Select Program and wait for to display. When update process is complete, the 380 Firmware Updated Successfully indicator turns off. © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 50: Appendix

    380 Synergy Digital Weight Indicator 10.0 Appendix 10.1 Error Messages The 380 indicator provides a number of error messages. When an error occurs, the message displays on the indicator. 10.1.1 Displayed Error Messages The 380 provides a number of front panel error messages to assist in problem diagnosis.
  • Page 51: 10.3 Continuous Data (Stream) Output Formats

    Leading zeroes transmitted as spaces. Figure 10-1. Rice Lake Weighing Systems Stream Data Format 10.3.2 Cardinal Stream Format (crdnal) <CR> <POL> <wwwwww> <S> <SP> <UNIT> <SP> <G/N> <SP> <SP> <ETX>...
  • Page 52: Avery Weigh-Tronix Stream Format (Wtrnix)

    380 Synergy Digital Weight Indicator 10.3.3 Avery Weigh-Tronix Stream Format (wtrnix) <SP> <G/N> <POL> <wwwwww> <SP> <UNIT> <TERM> Space Space <CR><LF> g for Gross <CR> n for Net lb = pound kg = kilogram Polarity: g = gram <+> for positive tn = ton (short) "–"...
  • Page 53: 10.4 Conversion Factors For Secondary Units

    DFTHRH value for more than the specified number (DFSENS) of consecutive readings; filtering is reengaged when two consecutive A/D readings are within the DFTHRH threshold delta value; Set DFTHRH to NONE to turn off the filter override © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 54: 10.5.2 Regulatory Mode Functions

    380 Synergy Digital Weight Indicator Digital Rolling Average Filter Procedure 1. In setup mode, set the rolling filter stage parameters (DGFLTR1-3) to 1. 2. Set DFTHRH to NONE. 3. Return to weigh mode. 4. Remove all weight from scale, then watch the indicator to determine the magnitude of vibration effects on the scale.
  • Page 55: 10.6 Ascii Character Chart

    Ctrl-H Ctrl-I Ctrl-J Ctrl-K Ctrl-L Ctrl-M Ctrl-N Ctrl-O Ctrl-P Ctrl-Q Ctrl-R Ctrl-S Ctrl-T Ctrl-U Ctrl-V Ctrl-W Ctrl-X Ctrl-Y Ctrl-Z Ctrl-[ Ctrl-\ < Ctrl-] Ctrl-^ > Ctrl-_ Table 10-4. ASCII Character Chart © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 56: 10.7 Front Panel Display Characters

    380 Synergy Digital Weight Indicator 10.7 Front Panel Display Characters Refer to Figure 10-5 for the seven-segment LCD character set used on the 380 front panel display for alphanumeric characters. " < > Figure 10-5. Display Characters www.RiceLake.com Visit our website...
  • Page 57: Compliance

    IEC 62368-1:2014 2014/30/EU EMC EN 61326-1:2013, EN 61000-3-2:2014, EN 61000-3-3:2013 2014/53/EU RED EN 300 328:2019, EN 301 489-17:2020 2011/65/EU RoHS EN 50581:2012 __________________________ __________________________ Brandi Harder September 17, 2021 __________________________ Quality Manager © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 58: Specifications

    380 Synergy Digital Weight Indicator 12.0 Specifications Power Temperature Range Batteries: Four Alkaline C-Cell Legal: 14–104°F (-10–40°C) Optional: 115/230 VAC to 12 V adapter Industrial: 14–122°F (-10–50°C) Power Consumption Environmental 6W max with optional external power adapter Rating: IP66 Battery Life Dimensions (W x H x D) 100 hours on Alkaline batteries with one 350Ω...
  • Page 60 Specifications subject to change without notice. Rice Lake Weighing Systems is an ISO 9001 registered company. 230 W. Coleman St. • Rice Lake, WI 54868 • USA U.S. 800-472-6703 • Canada/Mexico 800-321-6703 • International 715-234-9171 • Europe +31 (0)26 472 1319...

This manual is also suitable for:

380 synergy series380-2dSynergy 380

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