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380 Synergy Digital Weight Indicator Technical Manual September 17, 2021 PN 201481 Rev B...
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All information contained within this publication is, to the best of our knowledge, complete and accurate at the time of publication. Rice Lake Weighing Systems reserves the right to make changes to the technology, features, specifications and design of the equipment without notice.
Setup – Configuration Menu ..............23 Technical training seminars are available through Rice Lake Weighing Systems.
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Without Revolution ................43 Rice Lake continually offers web-based video training on a growing selection of product-related topics at no cost.
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Rice Lake Weighing Systems Stream Format (RLWS) ........
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380 Synergy Digital Weight Indicator Rice Lake continually offers web-based video training on a growing selection of product-related topics at no cost. Visit www.ricelake.com/webinars www.RiceLake.com Visit our website...
Do not operate or work on this equipment unless this manual has been read and all instructions are understood. Failure to follow the instructions or heed the warnings could result in injury or death. Contact any Rice Lake Weighing Systems dealer for replacement manuals.
380 Synergy Digital Weight Indicator Options The 380 Synergy indicator includes battery holders that utilize alkaline C-cell batteries. There are several factory installed options. Some features in this manual are not available in all models. 380 Synergy Models • 380-2D (PN 202711) ― Base Model Available Options •...
( 1.51" ) ( 3.00" ) ( 1.50" ) Figure 2-2. Mounting Dimensions The universal mount stand comes attached to the 380. Rice Lake Weighing Systems recommends removing the 380 from the stand prior to mounting. Note Figure 2-3. Mounting the Indicator 1.
380 Synergy Digital Weight Indicator Cable Connections The 380 provides four cord grips at the bottom of the enclosure for cabling into the indicator. One of the cord grips is used for the load cell and the other three are used to accommodate the serial connection and other future connections. Cable plugs included in the parts kit and must be installed in open cord grips to prevent moisture from entering the enclosure.
380 Synergy Digital Weight Indicator 2.4.2 Torque Ratings Refer to Table 2-2 throughout installation and use of product to maintain proper torque ratings for 380 components. Component Torque Rating Front Plate Screw 10 in-lb (1.7 N-m) Cord Grip Nut (to enclosure) 33 in-lb (3.7 N-m)
Power The 380 Synergy Indicator is powered by 4 C-Cell Batteries or an optional 12 V adapter (PN 206433). When the adapter is inserted into the power jack, indicator power is disconnected from the battery holders and batteries no longer drain. Power adapter does not charge the batteries.
380 Synergy Digital Weight Indicator Front Plate Attachment Once work inside of the enclosure is complete, reattach the front plate ground wire to the front plate. Position the front plate over the enclosure and install the four front plate screws. Use the torque pattern in...
380 Synergy Digital Weight Indicator Operation The front panel consists of a seven-segment LCD display with six 1.0 in (25 mm) tall digits. A negative number displays as five digits plus the negative symbol. The front panel also includes five flat panel keys, backed by tactile primary scale function buttons with an integrated power button.
380 Synergy Digital Weight Indicator 3.3.1 Numeric Value Entry Several parameters in the menu structure require the entry of a numeric value rather than the making of a selection. Numbers are entered in two steps. First the numeric digits are entered, then the decimal point is positioned.
380 Synergy Digital Weight Indicator User Mode Menu User Menu provides access to all menus in Section 4.0 on page 20 except for the Setup menu. For more information on each of the menus, see the following sections: • Audit Menu - Section 4.3 on page 22...
380 Synergy Digital Weight Indicator Configuration There are two types of configuration parameters in the 380, setup mode parameters (or Legal for Trade configuration) and user mode parameters (or non-legal configuration). • The User mode can be accessed by pressing for five seconds.
380 Synergy Digital Weight Indicator Main Menu Setup Accum Tare time date Vers Audit Figure 4-3. Main Menu * Only visible in setup mode. Note ** Only visible with RTC option installed. Parameter Description Setup – Set configuration parameters for indicator (only visible in setup mode); see Section 4.3...
380 Synergy Digital Weight Indicator 4.3.2 Setup – Format Menu 4.3.2.1 Primary and Secondary Menus Setup Format PRIMAR SECNDR FORMAT UNITS FORMAT UNITS ENABLE Figure 4-6. Format – Primary and Secondary Menus Parameter Description Format – Sets the decimal point and the display divisions for the Primary (primar) and Secondary (secndr) format display weight format;...
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380 Synergy Digital Weight Indicator 4.3.4.1 Serial Port Menu Setup Comm SERIAL RS232 trigge TERMIN ECHO ReSPNS EOLDLY trigge BAUD BITS StpBIT TERMIN EOLDLY ECHO ReSPNS Figure 4-9. Communication – Serial Port Menu Parameter Description Trigger – Sets the input trigger type; Settings: trigge CMD (default) –...
380 Synergy Digital Weight Indicator Parameter Description Key Hold – Allows setting of the key hold time and interval keyhld HLDTME – Key hold time (in tenths of a second); 20 equals 2 seconds; Enter value: 10–50, 20 (default) INTRVL – Key hold time interval; the amount of time between increments during a key hold (in twentieths of a second);...
Stream Format – Specifies the stream format used for streaming output of scale data; SFMT Settings: RLWS (default) – Rice Lake Weighing Systems stream format; see Section 10.3.1 on page 45 CRDNAL – Cardinal stream format; see Section 10.3.2 on page 45 WTRNIX –...
380 Synergy Digital Weight Indicator Tare Menu TARE dsptar CLRTAR Figure 4-14. Tare Menu Parameter Description Display Tare – Displays the current tare value; Read Only dsptar Clear Tare – Clears the current tare value clrtar Table 4-12. Tare Menu Description...
380 Synergy Digital Weight Indicator 5.1.2 Linear Calibration Linear calibration points provide increased scale accuracy by calibrating the indicator at up to four additional points between the zero and span calibrations. 1. Complete steps 1–14 Section 5.1.1 on page 2. Press .
380 Synergy Digital Weight Indicator Revolution The Revolution utility provides a suite of functions used to support configuration, calibration, customization, backing up configuration settings and updating firmware. Calibration values and scale configuration can both be saved from and restored to the 380 using Revolution.
380 Synergy Digital Weight Indicator Reporting Commands Reporting commands return specific information to the communications port. The commands listed in Table 7-2 can be used in either setup mode or weigh mode. Command Function DUMPALL Returns a list of all parameter values AUDIT.LRVERSION...
380 Synergy Digital Weight Indicator Print Formatting The 380 provides three print formats, GFMT, NFMT and ACCFMT, which determine the format of the printed output when the key is pressed. If a tare has been entered or acquired, NFMT is used; otherwise, GFMT is used.
The maintenance information in this manual is designed to cover aspects of maintaining and troubleshooting the 380 indicator. Contact the local Rice Lake Weighing Systems dealer if a problem requires technical assistance. Have the scale or indicator model number and serial number available when calling for assistance.
380 Synergy Digital Weight Indicator 10.0 Appendix 10.1 Error Messages The 380 indicator provides a number of error messages. When an error occurs, the message displays on the indicator. 10.1.1 Displayed Error Messages The 380 provides a number of front panel error messages to assist in problem diagnosis.
Leading zeroes transmitted as spaces. Figure 10-1. Rice Lake Weighing Systems Stream Data Format 10.3.2 Cardinal Stream Format (crdnal) <CR> <POL> <wwwwww> <S> <SP> <UNIT> <SP> <G/N> <SP> <SP> <ETX>...
380 Synergy Digital Weight Indicator 10.3.3 Avery Weigh-Tronix Stream Format (wtrnix) <SP> <G/N> <POL> <wwwwww> <SP> <UNIT> <TERM> Space Space <CR><LF> g for Gross <CR> n for Net lb = pound kg = kilogram Polarity: g = gram <+> for positive tn = ton (short) "–"...
380 Synergy Digital Weight Indicator Digital Rolling Average Filter Procedure 1. In setup mode, set the rolling filter stage parameters (DGFLTR1-3) to 1. 2. Set DFTHRH to NONE. 3. Return to weigh mode. 4. Remove all weight from scale, then watch the indicator to determine the magnitude of vibration effects on the scale.
380 Synergy Digital Weight Indicator 10.7 Front Panel Display Characters Refer to Figure 10-5 for the seven-segment LCD character set used on the 380 front panel display for alphanumeric characters. " < > Figure 10-5. Display Characters www.RiceLake.com Visit our website...
380 Synergy Digital Weight Indicator 12.0 Specifications Power Temperature Range Batteries: Four Alkaline C-Cell Legal: 14–104°F (-10–40°C) Optional: 115/230 VAC to 12 V adapter Industrial: 14–122°F (-10–50°C) Power Consumption Environmental 6W max with optional external power adapter Rating: IP66 Battery Life Dimensions (W x H x D) 100 hours on Alkaline batteries with one 350Ω...
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Specifications subject to change without notice. Rice Lake Weighing Systems is an ISO 9001 registered company. 230 W. Coleman St. • Rice Lake, WI 54868 • USA U.S. 800-472-6703 • Canada/Mexico 800-321-6703 • International 715-234-9171 • Europe +31 (0)26 472 1319...
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