Warranty - optris PI 200 Operator's Manual

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Avoid abrupt changes of the ambient temperature.
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Avoid static electricity, arc welders, and induction heaters. Keep away from very strong EMF
(electromagnetic fields).
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In case of problems or questions which may arise when you use the infrared camera, please
contact our service department.
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All accessories can be ordered according to the referred part numbers in brackets [ ].

1.2 Warranty

Each single product passes through a quality process. Nevertheless, if failures occur contact the customer
service at once. The warranty period covers 24 months starting on the delivery date. After the warranty is
expired the manufacturer guarantees additional 6 months warranty for all repaired or substituted product
components. Warranty does not apply to damages, which result from misuse or neglect. The warranty also
expires if you open the product. The manufacturer is not liable for consequential damage or in case of a non-
intended use of the product.
If a failure occurs during the warranty period the product will be replaced, calibrated or repaired without
further charges. The freight costs will be paid by the sender. The manufacturer reserves the right to
exchange components of the product instead of repairing it. If the failure results from misuse or neglect the
user has to pay for the repair. In that case you may ask for a cost estimate beforehand.
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