Thermo Scientific 1500 A2 Series Operating Manual page 5

Preface
Our
take your order and provide delivery information on major equipment items or make
arrangements to have your local sales representative contact you. Our products are listed on the
Internet and we can be contacted through our Internet home page.
Our
troubleshooting of your equipment. We can fill your needs for spare or replacement parts or
provide you with on-site service. We can also provide you with a quotation on our Extended
Warranty for your Thermo Scientific products.
Whatever Thermo Scientific products you need or use, we will be happy to discuss your
applications. If you are experiencing technical problems, working together, we will help you
locate the problem and, chances are, correct it yourself...over the telephone without a service
call.
When more extensive service is necessary, we will assist you with direct factory trained
technicians or a qualified service organization for on-the-spot repair. If your service need is
covered by the warranty, we will arrange for the unit to be repaired at our expense and to your
satisfaction.
Regardless of your needs, our professional telephone technicians are available to assist you
Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern Time. Please contact us by
telephone or fax. If you wish to write, our mailing address is:
iv 1500 Series A2
Do You Need Information or Assistance on
If you do, please contact us 8:00 a.m. to 6:00 p.m. (Eastern Time) at:
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http://www.thermofisher.com
www.unitylabservices.com
Sales Support
staff can provide information on pricing and give you quotations. We can
Service Support
staff can supply technical information about proper setup, operation or
Thermo Fisher Scientific (Suzhou) Instruments Co., Ltd
No.297,Taishan Road,
New District
Suzhou Jiangsu, CN 215129
International customers, please contact your local Thermo Scientific distributor.
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