Other Scanning Problems; Scanning Speed Is Slow; Cannot Send The Scanned Image By Email; Scanning Stops When Scanning To Pdf/Multi-Tiff - Epson Workforce Pro WF-C8610 Series User Manual

User's Guide
Related Information
"Uninstalling Applications" on page 186
&
"Installing the Latest Applications" on page 185
&

Other Scanning Problems

Scanning Speed Is Slow

❏ Lower the resolution, and then scan again. When the resolution is high, scanning may take some time.
❏ The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2.
❏ On the Configuration screen which is displayed by clicking the
Mode on the Scan tab, the scanning speed may be reduced.
Related Information
"Scanning Using Epson Scan 2" on page 114
&

Cannot Send the Scanned Image by Email

Make sure you have configured the email server settings.

Scanning Stops when Scanning to PDF/Multi-TIFF

❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 50 pages
in single-sided scanning using the ADF, and up to 100 pages in 2-sided scanning using the ADF and when
scanning using the scanner glass.
❏ When scanning large volumes, we recommend scanning in grayscale.
❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
"Scanning Using Epson Scan 2" on page 114
&

Problems when Sending and Receiving Faxes

Describes how to troubleshoot faxing.
Note:
If you need to perform troubleshooting for the following, see the Administrator's Guide for details.
❏ Connections -- phone line, external phone, and other devices
❏ Fax Settings in Settings > General Settings
Solving Problems
button in Epson Scan 2, if you set Quiet
218