Other Scanning Problems; Scanning Is Too Slow; Scanning Slows Down Dramatically During Continuous Scanning; Scanning Stops When Scanning To Pdf/ Multi-Tiff - Epson WorkForce WF-2840 Series User Manual

Solving Problems
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏ Mac OS
Select Go > Applications > Epson Software > Epson Scan 2 Utility.
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
Related Information
"Uninstalling Applications" on page 177
&
"Installing the Latest Applications" on page 176
&

Other Scanning Problems

Scanning Is Too Slow

Lower the resolution.
Related Information
"Scanning Using Epson Scan 2" on page 121
&

Scanning Slows Down Dramatically During Continuous Scanning

Scanning slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue scanning. To return to normal scanning speed, leave the printer idle for at least 30 minutes. Scanning
speed does not return to normal if the power is off.
Scanning Stops when Scanning to PDF/Multi-TIFF
❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format.
❏ When scanning large volumes, we recommend scanning in grayscale.
❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
"Scanning Using Epson Scan 2" on page 121
&
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Other Scanning Problems
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Scanning Stops when Scanning to PDF/Multi-TIFF
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