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User's Guide
Code
Problem
331
A communication error occurred.
332
There is not enough storage space available to save
the scanned image in the destination storage.
333
The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.
334
An error occurred while sending the scanned image.
341
A communication error has occurred.
401
There is not enough storage space available to save
the data in the memory device.
402
The memory device is write-protected.
404
The memory device has been removed.
405
An error occurred while saving the data to the
memory device.
411
A DNS error has occurred.
412
An authentication error has occurred.
Solving Problems
Solution
Print a network connection report to check if the
printer is connected to the network.
Reduce the number of documents.
Select the destination again.
-
❏ Check the connections for the printer and the
computer. If you are connecting over a network,
print a network connection report to check if the
printer is connected to the network.
❏ Make sure that Document Capture Pro is installed
on the computer.
❏ If the problem cannot be cleared, contact your
printer administrator.
Increase the storage space in the memory device.
Disable write protection on the memory device.
Reinsert the memory device.
❏ Reinsert the memory device.
❏ Use a different memory device on which you have
created a folder using the Create a folder to save
fax data function.
❏ Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
❏ If the problem cannot be cleared, contact your
printer administrator.
Select Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings, and then check the server settings.
If the problem cannot be cleared, contact your
printer administrator.
194
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