Epson C11CG69401 Multifunction Printer Manuals

Manuals and User Guides for Epson C11CG69401 Multifunction Printer. We have 1 Epson C11CG69401 Multifunction Printer manual available for free PDF download: User Manual

Epson C11CG69401 User Manual (254 pages)

Brand: Epson | Category: Printer | Size: 8 MB

Table of Contents
2
About this Manual
7
Introduction to the Manuals
7
Using the Manual to Search for Information
7
Marks and Symbols
9
Descriptions Used in this Manual
9
Operating System References
9
Important Instructions
11
Safety Instructions
11
Printer Advisories and Warnings
12
Advisories and Warnings for Setting Up/Using the Printer
12
Advisories and Warnings for Using the Printer with a Wireless Connection
13
Advisories and Warnings for Using the Touchscreen
14
Advisories and Warnings for Using the Optional Cabinet
14
Protecting Your Personal Information
14
Printer Basics
15
Part Names and Functions
15
Control Panel
19
Basic Screen Configuration
20
Icons Displayed in the LCD Screen
20
Touch Screen Operations
22
Entering Characters
23
Job/Status Screen Configuration
24
Viewing Animations
24
Preparing the Printer
26
Loading Papers
26
Available Paper and Capacities
26
Paper Handling Precautions
30
Loading Paper in the Paper Cassette
31
Loading Paper in the Rear Paper Feed
33
Loading Envelopes and Precautions
35
Loading Long Papers and Precautions
36
List of Paper Type
36
List of Detected Paper Sizes
37
Placing Originals
37
Detecting the Original Size Automatically
37
Available Originals for the ADF
38
Placing Originals on the ADF
39
Placing Originals on the Scanner Glass
41
Inserting an External USB Device
43
Inserting and Removing an External USB Device
43
Accessing an External USB Device from a Computer
43
Managing Contacts
44
Registering or Editing Contacts
44
Registering or Editing Grouped Contacts
45
Registering Frequently Used Contacts
46
Register Contacts on a Computer
46
Backing up Contacts Using a Computer
46
Registering Your Favorite Settings as a Preset
46
Menu Options for Presets
47
Menu Options for Settings
47
Menu Options for General Settings
47
Menu Options for Print Counter
53
Menu Options for Supply Status
54
Menu Options for Maintenance
54
Menu Options for Language
55
Menu Options for Printer Status/Print
55
Menu Options for Contacts Manager
55
Menu Options for User Settings
56
Saving Power
56
Saving Power - Control Panel
56
Printing
58
Printing from the Printer Driver on Windows
58
Accessing the Printer Driver
58
Printing Basics
58
Printing on 2-Sides
60
Printing Several Pages on One Sheet
61
Printing and Stacking in Page Order (Reverse Order Printing)
62
Printing a Reduced or Enlarged Document
62
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
63
Printing with a Header and Footer
69
Printing a Watermark
70
Printing Password-Protected Files
71
Printing Multiple Files Together
71
Printing Using the Color Universal Print Feature
72
Adjusting the Print Color
73
Printing to Emphasize Thin Lines
73
Printing Clear Bar Codes
74
Canceling Printing
74
Menu Options for the Printer Driver
74
Printing from the Printer Driver on Mac os
77
Printing Basics
77
Printing on 2-Sides
79
Printing Several Pages on One Sheet
80
Printing and Stacking in Page Order (Reverse Order Printing)
80
Printing a Reduced or Enlarged Document
81
Adjusting the Print Color
82
Canceling Printing
82
Menu Options for the Printer Driver
82
Making Operation Settings for the Mac os Printer Driver
84
Printing Files from a Memory Device
85
Printing JPEG Files from a Memory Device
85
Printing TIFF Files from a Memory Device
85
Menu Options for Memory Device
86
Printing from Smart Devices
88
Using Epson Iprint
88
Using Epson Print Enabler
91
Using Airprint
91
Canceling Ongoing or Queued Jobs
92
Copying
93
Copying Basics
93
Copying on 2-Sides
93
Copying Multiple Originals Onto One Sheet
94
Basic Menu Options for Copying
94
Advanced Menu Options for Copying
96
Scanning
98
Scanning Using the Control Panel
98
Scanning to a Network Folder or FTP Server
98
Scanning to an Email
102
Scanning Using the Settings Registered on the Computer (Document Capture Pro)
105
Scanning to a Memory Device
108
Scanning to the Cloud
110
Scanning to a Computer (WSD)
112
Scanning from a Computer
114
Authenticating Users on Epson Scan 2 When Using Access Control
114
Scanning Using Epson Scan 2
114
Scanning from Smart Devices
117
Connecting from Smart Device by Wi-Fi Direct
117
Installing Epson Iprint
118
Scanning Using Epson Iprint
118
Scanning by Touching Smart Devices to the N-Mark
119
Faxing
121
Before Using Fax Features
121
Sending Faxes Using the Printer
121
Sending Faxes Using the Control Panel
121
Sending Faxes Dialing from the External Phone Device
123
Sending Faxes on Demand (Using Polling Send/Bulletin Board Box)
124
Various Ways of Sending Faxes
126
Receiving Faxes on the Printer
130
Receiving Incoming Faxes
130
Receiving Faxes by Making a Phone Call
132
Saving and Forwarding Received Faxes
134
Viewing Received Faxes Saved in the Printer on the LCD Screen
135
Menu Options for Faxing
136
Recipient
136
Fax Settings
136
More
138
Menu Options for Fax Box
139
Inbox/Confidential
139
Stored Documents
140
Polling Send/Board
141
Checking the Status or Logs for Fax Jobs
144
Displaying Information When Received Faxes Are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded)
144
Checking Fax Jobs in Progress
145
Checking the Fax Job History
146
Reprinting Received Documents
146
Sending a Fax from a Computer
146
Sending Documents Created Using an Application (Windows)
147
Sending Documents Created Using an Application (Mac OS)
149
Receiving Faxes on a Computer
150
Saving Incoming Faxes on a Computer
151
Canceling the Feature that Saves Incoming Faxes to the Computer
151
Checking for New Faxes (Windows)
151
Checking for New Faxes (Mac OS)
152
Replacing Ink Cartridges and Other Consumables
154
Checking the Status of the Remaining Ink and the Maintenance Box
154
Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel
154
Checking the Status of the Remaining Ink and the Maintenance Box - Windows
154
Checking the Status of the Remaining Ink and the Maintenance Box - Mac os
154
Ink Cartridge Codes
155
Ink Cartridge Handling Precautions
155
Replacing Ink Cartridges
157
Maintenance Box Code
158
Maintenance Box Handling Precautions
158
Replacing a Maintenance Box
159
Maintenance Rollers Codes
159
Replacing Maintenance Rollers in Paper Cassette 1
159
Replacing Maintenance Rollers in Paper Cassette 2 to 4
164
Temporarily Printing with Black Ink
169
Temporarily Printing with Black Ink - Control Panel
169
Temporarily Printing with Black Ink - Windows
170
Temporarily Printing with Black Ink - Mac os
171
Conserving Black Ink When the Black Ink Is Low (for Windows Only)
171
Maintaining the Printer
173
Checking and Cleaning the Print Head
173
Checking and Cleaning the Print Head - Control Panel
173
Checking and Cleaning the Print Head - Windows
174
Checking and Cleaning the Print Head - Mac os
174
Aligning Ruled Lines
174
Cleaning the Paper Path
175
Cleaning the Paper Path for Ink Smears
175
Cleaning the Paper Path for Paper Feeding Problems (Paper Cassette)
176
Cleaning the ADF
176
Cleaning the Scanner Glass
179
Network Service and Software Information
180
Application for Configuring Printer Operations (Web Config)
180
Running Web Config on a Web Browser
180
Running Web Config on Windows
181
Running Web Config on Mac os
181
Application for Scanning Documents and Images (Epson Scan 2)
181
Adding the Network Scanner
182
Application for Configuring Scanning from the Computer (Document Capture Pro)
183
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
183
Application for Sending Faxes (PC-FAX Driver)
184
Application for Printing Web Pages (E-Web Print)
184
Software Update Tools (Software Updater)
185
Installing the Latest Applications
185
Uninstalling Applications
186
Uninstalling Applications - Windows
187
Uninstalling Applications - Mac os
187
Printing Using a Network Service
188
Solving Problems
189
Checking the Printer Status
189
Checking Messages on the LCD Screen
189
Error Code on the Status Menu
191
Checking the Printer Status - Windows
196
Checking the Printer Status - Mac os
196
Checking the Software Status
196
Removing Jammed Paper
196
Paper Does Not Feed or Eject Correctly
197
Paper Jams
197
Paper Feeds at a Slant
197
Several Sheets of Paper Are Fed at a Time
198
Paper Does Not Feed from the Optional Paper Cassette Units
198
Paper Does Not Feed Correctly after Replacing the Maintenance Rollers
198
Paper out Error Occurs
198
Original Does Not Feed in the ADF
198
Paper Is Not Stacked in Order
199
Paper Is Ejected in an Unexpected Direction
199
Power and Control Panel Problems
200
Power Does Not Turn on
200
Power Does Not Turn off
200
Printer Turns off During Use
200
Power Turns off Automatically
200
LCD Screen Gets Dark
200
Touch Screen Does Not Respond
200
Cannot Operate from the Control Panel
200
Cannot Print from a Computer
201
Checking the Connection (USB)
201
Checking the Connection (Network)
201
Checking the Software and Data
201
Checking the Printer Status from the Computer (Windows)
203
Checking the Printer Status from the Computer (Mac OS)
204
Checking Other Problems
204
Cannot Print from an Iphone or Ipad
204
Printout Problems
205
Adjusting the Print Quality
205
Adjusting the Print Quality for each Paper Type
206
Printout Is Scuffed or Color Is Missing
206
Banding or Unexpected Colors Appear
206
Colored Banding Appears at Intervals of Approximately 3.3 CM
206
Blurry Prints, Vertical Banding, or Misalignment
207
Print Quality Is Poor
208
Paper Is Smeared or Scuffed
209
Paper Is Smeared During Automatic 2-Sided Printing
210
Printed Photos Are Sticky
210
Images or Photos Are Printed in Unexpected Colors
210
The Position, Size, or Margins of the Printout Are Incorrect
210
Printed Characters Are Incorrect or Garbled
211
The Printed Image Is Inverted
211
Mosaic-Like Patterns in the Prints
211
Unintentionally Printing on 2-Sides
211
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
212
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
212
An Image of the Reverse Side of the Original Appears in the Copied Image
212
The Printout Problem Could Not be Cleared
212
Other Printing Problems
213
Printing Is too Slow
213
Printing Slows down Dramatically During Continuous Printing
213
Cannot Cancel Printing from a Computer Running Mac os X V10.6.8
213
Cannot Start Scanning
214
Scanned Image Problems
215
Uneven Colors, Dirt, Spots, and so on Appear When Scanning from the Scanner Glass
215
Straight Lines Appear When Scanning from ADF
215
The Image Quality Is Rough
215
Offset Appears in the Background of Images
215
Text Is Blurred
216
Moiré Patterns (Web-Like Shadows) Appear
216
Cannot Scan the Correct Area on the Scanner Glass
216
Text Is Not Recognized Correctly When Saving as a Searchable PDF
217
Cannot Solve Problems in the Scanned Image
217
Other Scanning Problems
218
Scanning Speed Is Slow
218
Cannot Send the Scanned Image by Email
218
Scanning Stops When Scanning to Pdf/Multi-TIFF
218
Problems When Sending and Receiving Faxes
218
Cannot Send or Receive Faxes
219
Cannot Send Faxes
220
Cannot Send Faxes to a Specific Recipient
220
Cannot Send Faxes at a Specified Time
221
Cannot Receive Faxes
221
Cannot Save Received Faxes to a Memory Device
221
Memory Full Error Occurs
222
Sent Fax Quality Is Poor
222
Faxes Are Sent at the Wrong Size
223
Received Fax Quality Is Poor
223
Cannot Receive A3 Size Faxes
223
Received Faxes Are Not Printed
223
Pages Are Blank or Only a Small Amount of Text Is Printed on the Second Page in Received Faxes
224
Other Faxing Problems
224
Cannot Make Calls on the Connected Telephone
224
Answering Machine Cannot Answer Voice Calls
224
Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong
224
Other Problems
224
Slight Electric Shock When Touching the Printer
224
Operation Sounds Are Loud
224
The Date and Time Are Incorrect
225
Memory Device Is Not Recognized
225
Cannot Save Data to a Memory Device
225
Forgot Your Password
225
Application Is Blocked by a Firewall (for Windows Only)
226
Is Displayed on the Photo Selection Screen
226
Appendix
227
Technical Specifications
227
Printer Specifications
227
Scanner Specifications
228
Interface Specifications
228
Fax Specifications
228
Network Function List
229
Wi-Fi Specifications
230
Ethernet Specifications
230
Security Protocol
231
Supported Third Party Services
231
External USB Device Specifications
231
Supported Data Specifications
231
Dimensions
232
Electrical Specifications
233
Environmental Specifications
233
Installation Location and Space
234
System Requirements
235
Installing the Optional Units
236
Optional Cabinet Code
236
Installing the Optional Cabinet
236
Optional Paper Cassette Unit Code
240
Installing the Optional Paper Cassette Units
240
Regulatory Information
246
Standards and Approvals for European Model
246
German Blue Angel
247
Restrictions on Copying
247
Moving and Transporting the Printer
248
Preparing to Move the Printer
248
When Moving the Printer on the Cabinet's Casters
250
When Moving the Printer with Optional Paper Cassette Units Attached
251
Transporting the Printer
251
Copyright
252
Trademarks
252
Where to Get Help
253
Technical Support Web Site
253
Contacting Epson Support
254

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