Epson Workforce Pro WF-C8610 Series User Manual page 5

User's Guide
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 200
Touch Screen Does Not Respond. . . . . . . . . . . .200
Cannot Operate from the Control Panel. . . . . . 200
Cannot Print from a Computer. . . . . . . . . . . . . . . 201
Checking the Connection (USB). . . . . . . . . . . . 201
Checking the Connection (Network). . . . . . . . .201
Checking the Software and Data. . . . . . . . . . . . 201
Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .203
Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .204
Checking Other Problems. . . . . . . . . . . . . . . . .204
Cannot Print from an iPhone or iPad. . . . . . . . . . 204
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 205
Adjusting the Print Quality. . . . . . . . . . . . . . . . 205
Adjusting the Print Quality for Each Paper
Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Printout is Scuffed or Color is Missing. . . . . . . .206
Banding or Unexpected Colors Appear. . . . . . . 206
Colored Banding Appears at Intervals of
Approximately 3.3 cm. . . . . . . . . . . . . . . . . . . .206
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .207
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .208
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 209
Paper is Smeared During Automatic 2-Sided
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 210
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 210
Printed Characters Are Incorrect or Garbled. . . 211
The Printed Image Is Inverted. . . . . . . . . . . . . . 211
Mosaic-Like Patterns in the Prints. . . . . . . . . . .211
Unintentionally Printing on 2-Sides. . . . . . . . . .211
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .212
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 212
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 212
The Printout Problem Could Not be Cleared. . . 212
Other Printing Problems. . . . . . . . . . . . . . . . . . . 213
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 213
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . .213
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 213
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 214
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 215
Contents
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 215
Straight Lines Appear when Scanning from
ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
The Image Quality Is Rough. . . . . . . . . . . . . . . 215
Offset Appears in the Background of Images. . . 215
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 216
Moiré Patterns (Web-Like Shadows) Appear. . . 216
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .216
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . 217
Cannot Solve Problems in the Scanned Image. . 217
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 218
Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .218
Cannot Send the Scanned Image by Email. . . . . 218
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Problems when Sending and Receiving Faxes. . . . .218
Cannot Send or Receive Faxes. . . . . . . . . . . . . .219
Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 220
Cannot Send Faxes to a Specific Recipient. . . . . 220
Cannot Send Faxes at a Specified Time. . . . . . . 221
Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 221
Cannot Save Received Faxes to a Memory
Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Memory Full Error Occurs. . . . . . . . . . . . . . . . 222
Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 222
Faxes Are Sent at the Wrong Size. . . . . . . . . . . .223
Received Fax Quality Is Poor. . . . . . . . . . . . . . .223
Cannot Receive A3 Size Faxes. . . . . . . . . . . . . . 223
Received Faxes Are Not Printed. . . . . . . . . . . . 223
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes. . . . . . . . . . . . . . . . . . . . . . . . . 224
Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .224
Cannot Make Calls on the Connected
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Answering Machine Cannot Answer Voice
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Sender's Fax Number Not Displayed on
Received Faxes or the Number is Wrong. . . . . . 224
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 224
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
Operation Sounds Are Loud. . . . . . . . . . . . . . . 224
The Date and Time Are Incorrect. . . . . . . . . . . 225
Memory Device Is not Recognized. . . . . . . . . . 225
Cannot Save Data to a Memory Device. . . . . . . 225
Forgot Your Password. . . . . . . . . . . . . . . . . . . .225
5