Xerox VersaLink C8000W User Manual page 7

8 Troubleshooting ................................................................................................................... 181
General Troubleshooting ...................................................................................................... 182
Printer Does Not Power On............................................................................................. 182
Printer Resets or Powers Off Frequently .......................................................................... 182
Printer Does Not Print .................................................................................................... 183
Printing Takes Too Long ................................................................................................. 184
Document Prints from Wrong Tray ................................................................................. 185
Automatic 2-Sided Printing Problems ............................................................................. 185
Printer is Making Unusual Noises ................................................................................... 185
Condensation Has Formed Inside the Printer.................................................................. 185
Paper Jams .......................................................................................................................... 187
Locating Paper Jams ...................................................................................................... 187
Minimizing Paper Jams .................................................................................................. 187
Clearing Paper Jams ...................................................................................................... 189
Troubleshooting Paper Jams .......................................................................................... 198
Clearing Finisher Jams ......................................................................................................... 201
Clearing Jams in the Office Finisher ............................................................................... 201
Clearing Jams in the Business Ready Finisher ................................................................. 203
Clearing Staple Jams............................................................................................................ 210
Clearing Staple Jams in the Office Finisher..................................................................... 210
Clearing Booklet Staple Jams in the Office Finisher ........................................................ 212
Clearing Main Staple Jams in the Business Ready Finisher.............................................. 214
Clearing Staple Jams in the Booklet Maker of the Business Ready Finisher ..................... 217
Clearing Hole Punch Jams .................................................................................................... 221
Clearing Hole Punch Jams in the Office Finisher ............................................................. 221
Print-Quality Problems.......................................................................................................... 222
Controlling Print Quality................................................................................................. 222
Paper and Media............................................................................................................ 222
Solving Print-Quality Problems ....................................................................................... 223
Getting Help ........................................................................................................................ 230
Viewing Warning Messages on the Control Panel ........................................................... 230
Viewing Current Errors on the Control Panel ................................................................... 230
Using the Integrated Troubleshooting Tools................................................................... 230
Online Support Assistant................................................................................................ 230
More Information about Your Printer ............................................................................. 231
A Specifications........................................................................................................................ 233
Printer Configurations and Options ...................................................................................... 234
Available Configurations ................................................................................................ 234
Standard Features.......................................................................................................... 234
Options and Upgrades ................................................................................................... 235
Physical Specifications ......................................................................................................... 236
Weights and Dimensions................................................................................................ 236
Total Space Requirements .............................................................................................. 238
Environmental Specifications ............................................................................................... 242
Xerox ® VersaLink ® C8000W Color Printer
Table of Contents
7
User Guide