Troubleshooting; No Communication Between Controller And Bms; Slow Communication, Or High Latency, Between Uponor System And Bms; Wrong Parameters Changed In Uponor System Compared To Bms Settings - Uponor Smatrix Base PRO X-148 Installation Manual

4 Troubleshooting

In case of problems and alarms in the Uponor Smatrix Base PRO
system, check the table below.
Otherwise see Uponor Smatrix Base PRO installation and operation
manual section 16 for more information.
4.1 No communication between
controller and BMS
Changes done in BMS are not carried out in the
controller and/or thermostats
• Missing U_BMS.txt file
– Download the file from the Uponor website and copy it onto
the microSD card
• U_BMS.txt file not configured correctly
– Configure the U_BMS.txt file correctly
See Preparation, Page 3 step 3, for more information
• Incorrect software version in the controller
– Install the correct software in the controller
See Preparation, Page 3 step 2, for more information
• Disconnected communication cable
– Check all wiring to make sure all communication cables are
connected correctly
4.2 Slow communication, or high
latency, between Uponor
system and BMS
It takes a long time for Uponor parameters to change in
the after being sent from the BMS
• The Uponor Smatrix Base PRO Interface I-147 is installed and
registered in the system
– Unregister and disconnect the interface from the Uponor
system
4.3 Wrong parameters changed in
Uponor system compared to
BMS settings
Wrong parameters are changed in the Uponor system
after new values are sent from the BMS
• The Uponor Smatrix Base PRO Interface I-147 is installed and
registered in the system
– Unregister and disconnect the interface from the Uponor
system
Uponor Smatrix Base PRO Controller X-148 Modbus RTU | Installation manual | 29