Wireless Connections - ZyXEL Communications NWA1123 Series User Manual

802.11 a/b/g/n/ac hybrid access point
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25.5 Wireless Connections

I cannot access the NWA1123 or ping any computer from the WLAN.
Make sure the wireless LAN (wireless radio) is enabled on the NWA1123.
1
Make sure the radio or at least one of the NWA1123's radios is operating in AP mode.
2
Make sure the wireless adapter (installed on your computer) is working properly.
3
Make sure the wireless adapter (installed on your computer) is IEEE 802.11 compatible and supports the
4
same wireless standard as the NWA1123's active radio.
Make sure your computer (with a wireless adapter installed) is within the transmission range of the
5
NWA1123.
Check that both the NWA1123 and your computer are using the same wireless and wireless security
6
settings.
Hackers have accessed my WEP-encrypted wireless LAN.
WEP is extremely insecure. Its encryption can be broken by an attacker, using widely-available software.
It is strongly recommended that you use a more effective security mechanism. Use the strongest security
mechanism that all the wireless devices in your network support. WPA2 or WPA2-PSK is recommended.
The wireless security is not following the re-authentication timer setting I specified.
If a RADIUS server authenticates wireless stations, the re-authentication timer on the RADIUS server has
priority. Change the RADIUS server's configuration if you need to use a different re-authentication timer
setting.
I cannot get a certificate to import into the NWA1123.
For My Certificates, you can import a certificate that matches a corresponding certification request that
1
was generated by the NWA1123. You can also import a certificate in PKCS#12 format, including the
certificate's public and private keys.
You must remove any spaces from the certificate's filename before you can import the certificate.
2
Any certificate that you want to import has to be in one of these file formats:
3
• Binary X.509: This is an ITU-T recommendation that defines the formats for X.509 certificates.
Chapter 25 Troubleshooting
NWA1123 Series User's Guide
202

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