ZyXEL Communications WAC Series User Manual
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ZyXEL Communications WAC Series User Manual

802.11 a/b/g/n/ac unified access point
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User's Guide
NWA/WAC Series
802.11 a/b/g/n/ac Unified Access Point
Default Login Details
LAN IP Address
User Name
Password
Copyright © 2017 Zyxel Communications Corporation
DHCP-assigned
OR
http://192.168.1.2
admin
1234
Version 5.10 Edition 1, 09/2017

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Summary of Contents for ZyXEL Communications WAC Series

  • Page 1 User’s Guide NWA/WAC Series 802.11 a/b/g/n/ac Unified Access Point Default Login Details Version 5.10 Edition 1, 09/2017 LAN IP Address DHCP-assigned http://192.168.1.2 User Name admin Password 1234 Copyright © 2017 Zyxel Communications Corporation...
  • Page 2 • Web Configurator Online Help Click the help icon in any screen for help in configuring that screen and supplementary information. • More Information Go to support.zyxel.com to find other information on the NWA/WAC NWA / WAC Series User’s Guide...

  • Page 3: Document Conventions

    Icons Used in Figures Figures in this guide may use the following generic icons. The NWA/WAC icon is not an exact representation of your device. NWA/WAC Router Switch Internet Server Desktop Laptop AP Controller NWA / WAC Series User’s Guide...

  • Page 4: Contents Overview

    Certificates ............................132 System ..............................148 Log and Report ........................... 173 File Manager ............................185 Diagnostics ............................196 LEDs ..............................198 Antenna Switch ..........................200 Reboot ..............................202 Shutdown ............................. 203 Troubleshooting ..........................204 NWA / WAC Series User’s Guide...

  • Page 5: Table Of Contents

    1.7 Starting and Stopping the NWA/WAC ..................33 Chapter 2 The Web Configurator........................35 2.1 Overview ............................35 2.2 Accessing the Web Configurator ....................35 2.3 Navigating the Web Configurator ....................36 2.3.1 Title Bar ........................... 37 NWA / WAC Series User’s Guide...
  • Page 6 5.4 Radio List ............................64 5.4.1 AP Mode Radio Information ....................65 5.5 Station List ............................67 5.6 WDS Link Info ........................... 68 5.7 Detected Device ........................... 69 5.8 View Log ............................72 Chapter 6 Network...............................75 NWA / WAC Series User’s Guide...
  • Page 7 9.3.1 Edit User Authentication Timeout Settings ................ 105 Chapter 10 AP Profile ............................107 10.1 Overview ............................. 107 10.1.1 What You Can Do in this Chapter ................... 107 10.1.2 What You Need To Know ....................107 10.2 Radio ............................108 NWA / WAC Series User’s Guide...
  • Page 8 13.2.2 Edit My Certificates ......................138 13.2.3 Import Certificates ......................141 13.3 Trusted Certificates ........................142 13.3.1 Edit Trusted Certificates ....................143 13.3.2 Import Trusted Certificates ....................146 13.4 Technical Reference ........................147 Chapter 14 System...............................148 NWA / WAC Series User’s Guide...
  • Page 9 15.3.4 Active Log Summary ....................... 182 Chapter 16 File Manager ............................185 16.1 Overview ............................. 185 16.1.1 What You Can Do in this Chapter ................... 185 16.1.2 What you Need to Know ....................185 16.2 Configuration File ........................186 NWA / WAC Series User’s Guide...
  • Page 10 21.2 Shutdown ............................. 203 Chapter 22 Troubleshooting..........................204 22.1 Overview ............................. 204 22.2 Power, Hardware Connections, and LED ................204 22.3 NWA/WAC Access and Login ....................205 22.4 Internet Access ........................... 206 22.5 Wireless Connections ......................... 207 NWA / WAC Series User’s Guide...
  • Page 11 22.6 Resetting the NWA/WAC ......................212 22.7 Getting More Troubleshooting Help ..................213 Appendix A Importing Certificates ....................214 Appendix B IPv6..........................227 Appendix C Customer Support ..................... 235 Appendix D Legal Information ...................... 241 Index ..............................254 NWA / WAC Series User’s Guide...

  • Page 12: Part I: User's Guide

    User’s Guide...

  • Page 13: Chapter 1 Introduction

    Monitor Mode & Rogue APs Containment Rogue APs Detection WDS (Wireless Distribution System) - Root AP & Repeater Modes Tunnel Forwarding Mode Layer-2 Isolation Power Detection External Antennas Internal Antennas Antenna Switch LED Locator NWA / WAC Series User’s Guide...
  • Page 14 Rogue APs Containment Rogue APs Detection WDS (Wireless Distribution System) - Root AP & Repeater Modes Tunnel Forwarding Mode Layer-2 Isolation Power Detection External Antennas Internal Antennas Antenna Switch LED Locator CAPWAP Managed AP Mode NWA / WAC Series User’s Guide...
  • Page 15 Rogue APs Detection WDS (Wireless Distribution System) - Root AP & Repeater Modes Tunnel Forwarding Mode Layer-2 Isolation Power Detection External Antennas Internal Antennas Antenna Switch LED Locator CAPWAP Managed AP Mode AC (AP Controller) Discovery NWA / WAC Series User’s Guide...
  • Page 16 Root AP & Repeater Modes Tunnel Forwarding Mode Layer-2 Isolation Power Detection External Antennas Internal Antennas Antenna Switch LED Locator CAPWAP Managed AP Mode AC (AP Controller) Discovery 802.11r Fast Roaming Support in Managed AP Mode NWA / WAC Series User’s Guide...

  • Page 17: Management Mode

    AP mode, use the Reset button to restore the default configuration. Alternatively, you need to check the AP controller for the NWA/WAC’s IP address and use FTP to upload the default configuration file at conf/system-default.conf to the NWA/WAC and reboot the device. NWA / WAC Series User’s Guide...

  • Page 18: Mbssid

    Guest_SSID is the wireless network for guest users. In this example, the guest user is forbidden access to the wired Land Area Network (LAN) behind the AP and can access only the Internet. Figure 1 Multiple BSSs NWA / WAC Series User’s Guide...

  • Page 19: Dual-Radio

    (X and Y) to extend the range of its wireless network at the same time. In the figure below, both clients A, B and C can access the wired network through the root AP. NWA / WAC Series User’s Guide...

  • Page 20: Repeater

    Repeater mode (Y) at the same time. Z and Y act as repeaters that forward traffic between associated wireless clients and the wired LAN. Clients A and B access the AP and the wired network behind the AP through repeaters Z and Y. NWA / WAC Series User’s Guide...

  • Page 21: Ways To Manage The Nwa/Wac

    The CLI allows you to use text-based commands to configure the NWA/WAC. You can access it using remote management (for example, SSH or Telnet). See the Command Reference Guide for more information. File Transfer Protocol (FTP) This protocol can be used for firmware upgrades and configuration backup and restore. NWA / WAC Series User’s Guide...

  • Page 22: Good Habits For Managing The Nwa/Wac

    Cut out one and a half inches of the jacket from the Ethernet cable to expose the wires. Untwist the wire pairs no more than one inch. Match each wire to the correct slot according to the color codes for wiring shown below. NWA / WAC Series User’s Guide...
  • Page 23 WIRE COLOR White/Orange Orange White/Green Blue White/Blue Green White/Brown Brown Use a punch-down tool to seat the wires down properly into the slot. Trim any excess wires. Place the dust caps over the terminated wires. NWA / WAC Series User’s Guide...

  • Page 24: Phone Port

    To use the CLI commands to configure the NWA, connect an RJ-45-to-DB-9 cable to the PHONE port at the bottom of the NWA. For local management, you can use a computer with terminal emulation software configured to the following parameters: • VT100 terminal emulation NWA / WAC Series User’s Guide...

  • Page 25: Leds

    The WAC6500 also features Locator LED which allows you to see the actual location of the WAC6500 between several devices in the network. Following are LED descriptions for the NWA/WAC series models. 1.6.1 WAC6502D-E, WAC6502D-S, and WAC6503D-S The LEDs will stay ON when the WAC6500 Series is ready. You can change this setting in the Maintenance >...
  • Page 26 The WAC AP is searching (discovery) for a controller. times, Off for 3s) The WAC AP is in standalone mode. WLAN Green The 2.4 GHz WLAN is active. The 2.4 GHz WLAN is not active. NWA / WAC Series User’s Guide...

  • Page 27: Nwa1123-Ac Pro And Wac6103D-I

    1.6.2 NWA1123-AC PRO and WAC6103D-I The LEDs will stay ON when the NWA1123-AC PRO or WAC6103D-I is ready. You can change this setting in the Maintenance > LEDs > Suppression screen. Figure 6 NWA1123-AC PRO and WAC6103D-I LEDs NWA / WAC Series User’s Guide...
  • Page 28 Amber - The port is operating as a 100-Mbps connection. Green Green - The port is operating as a Gigabit connection (1000 Mbps). Blinking The LAN port is sending/receiving data through the port. The LAN port is not connected. NWA / WAC Series User’s Guide...

  • Page 29: Nwa5301-Nj

    Slow Blinking (blink for 2 The wireless module of the WAC is disabled or failed. times, Off for 3s) Green Green Power is supplied to the yellow PoE Ethernet port (LAN1). There is no power supply. NWA / WAC Series User’s Guide...

  • Page 30: Nwa1123-Acv2, Nwa5121-N, Nwa5121-Ni, Nwa5123-Ac And Nwa5123-Ni

    Figure 8 NWA1123/5120 Series LED The following are the LED descriptions for your NWA1123/5120 series. Table 11 NWA1123/5120 Series LED COLOR STATUS DESCRIPTION Amber Slow Blinking (On for 1s, The NWA is booting up. Off for 1s) Green NWA / WAC Series User’s Guide...

  • Page 31: Wac5302D-S

    The LEDs automatically turn off when the WAC5302D-S is ready. You can press the LED ON button for one second to turn on the LEDs again. The LEDs will blink and turn off after two minutes. Figure 9 WAC5302D-S LEDs NWA / WAC Series User’s Guide...

  • Page 32: Nwa1123-Ac Hd, Nwa5123-Ac Hd And Wac6303D-S

    (1000 Mbps). Blinking The LAN port is sending/receiving data through the port. The LAN port is not connected. 1.6.6 NWA1123-AC HD, NWA5123-AC HD and WAC6303D-S The following are the LED descriptions for your NWA/WAC. NWA / WAC Series User’s Guide...

  • Page 33: Starting And Stopping The Nwa/Wac

    Slow Blinking (blink for 1 The NWA/WAC is checking for an available 5GHz channel. time, Off for 1s) 1.7 Starting and Stopping the NWA/WAC Here are some of the ways to start and stop the NWA/WAC. NWA / WAC Series User’s Guide...
  • Page 34 It does not stop the system processes or write cached data to local storage. The NWA/WAC does not stop or start the system processes when you apply configuration files or run shell scripts although you may temporarily lose access to network resources. NWA / WAC Series User’s Guide...

  • Page 35: The Web Configurator

    IP address is in the range between "192.168.1.3" and "192.168.1.254". Browse to the NWA/WAC’s DHCP-assigned IP address or http://192.168.1.2. The Login screen appears. Enter the user name (default: “admin”) and password (default: “1234”). Click Login. NWA / WAC Series User’s Guide...

  • Page 36: Navigating The Web Configurator

    2.3 Navigating the Web Configurator The following summarizes how to navigate the web configurator from the Dashboard screen. This guide uses the NWA1123-ACv2 screens as an example. The screens may vary slightly for different models. NWA / WAC Series User’s Guide...

  • Page 37: Title Bar

    Click this to log out of the Web Configurator. Wizard Click this to open the wizard. See Chapter 3 on page 47 for more information. Help Click this to open the help page for the current screen. NWA / WAC Series User’s Guide...
  • Page 38 This shows the date (yyyy-mm-dd) and time (hh:mm:ss) when the firmware is released. Click this to close the screen. Site Map Click Site MAP to see an overview of links to the Web Configurator screens. Click a screen’s link to go to that screen. NWA / WAC Series User’s Guide...
  • Page 39 This field is a sequential value, and it is not associated with any entry. Service This is the type of setting that references the selected object. Click a service’s name to display the service’s configuration screen in the main window. NWA / WAC Series User’s Guide...

  • Page 40: Navigation Panel

    The following sections introduce the NWA/WAC’s navigation panel menus and their screens. NWA / WAC Series User’s Guide...
  • Page 41 Table 19 Configuration Menu Screens Summary FOLDER OR LINK FUNCTION Network IP Setting Configure the IP address for the NWA/WAC Ethernet interface. VLAN Manage the Ethernet interface VLAN settings. AC Discovery Configures the NWA/WAC’s AP Controller settings. NWA / WAC Series User’s Guide...
  • Page 42 Log & Report Email Daily Email Daily Report Configure where and how to send daily reports and what reports to Report send. Log Setting Log Setting Configure the system log, e-mail logs, and remote syslog servers. NWA / WAC Series User’s Guide...

  • Page 43: Warning Messages

    The Web Configurator tables and lists are quite flexible and provide several options for how to display their entries. 2.3.4.1 Manipulating Table Display Here are some of the ways you can manipulate the Web Configurator tables. NWA / WAC Series User’s Guide...
  • Page 44 • Group entries by field • Show entries in groups • Filter by mathematical operators (<, >, or =) or searching for text. Select a column heading cell’s right border and drag to re-size the column. NWA / WAC Series User’s Guide...
  • Page 45 In some tables you can just click a table entry and edit it directly in the table. For those types of tables small red triangles display for table entries with changes that you have not yet applied. NWA / WAC Series User’s Guide...
  • Page 46 To turn on an entry, select it and click Activate. Inactivate To turn off an entry, select it and click Inactivate. Object Reference Select an entry and click Object Reference to open a screen that shows which settings use the entry. NWA / WAC Series User’s Guide...

  • Page 47: Chapter 3 Setup Wizard

    The welcome screen displays. Select the country where the NWA/WAC is located and click Next. Note: You cannot change the country code if the NWA/WAC products comply with the U.S. laws, policies and regulations and are to be sold to the U.S. market. Figure 19 Wizard: Country Code NWA / WAC Series User’s Guide...

  • Page 48: Time Zone

    • a DNS server's IP address. The Domain Name System (DNS) maps a domain name to an IP address and vice versa. The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it. NWA / WAC Series User’s Guide...

  • Page 49: Radio

    APs in an area, decrease the output power of the NWA/WAC to reduce interference with other APs. Note: Reducing the output power also reduces the NWA/WAC’s effective broadcast radius. Click Prev to return to the previous screen. Click Next to proceed. Click Cancel to close the wizard without saving. NWA / WAC Series User’s Guide...

  • Page 50: Ssid

    Section 3.2.5.1 on page 50 for more information. Note: You cannot add or remove an SSID profile after running the setup wizard. Figure 23 Wizard: SSID 3.2.5.1 Edit SSID Profile Use this screen to configure an SSID profile. NWA / WAC Series User’s Guide...
  • Page 51 RADIUS server. You have to enter the IP address, port number and shared secret password of the RADIUS server to be used for authentication. Click OK to proceed. Click Cancel to close the screen without saving. Figure 24 Wizard: SSID: Edit (WPA2) NWA / WAC Series User’s Guide...

  • Page 52: Summary

    Use this screen to check whether what you have configured is correct. Click Save to apply your settings and complete the wizard setup. Otherwise, click Prev to return to the previous screen or click Cancel to close the wizard without saving. Figure 26 Wizard: Summary NWA / WAC Series User’s Guide...

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