Wireless Connections - ZyXEL Communications NWA5121-N User Manual

Make sure the NWA is connected to a broadband modem or router with Internet access and your
2
computer is set to obtain an dynamic IP address.
If you are trying to access the Internet wirelessly, make sure the wireless settings on the wireless
3
client are the same as the settings on the NWA.
Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.
4
If the problem continues, contact your ISP.
5
I cannot access the Internet anymore. I had access to the Internet (with the NWA), but my
Internet connection is not available anymore.
Check the hardware connections, and make sure the LED is behaving as expected. See the Quick
1
Start Guide and
Reboot the NWA.
2
If the problem continues, contact your ISP.
3
The Internet connection is slow or intermittent.
There might be a lot of traffic on the network. Look at the LED, and check
1
If the NWA is sending or receiving a lot of information, try closing some programs that use the
Internet, especially peer-to-peer applications.
Check the signal strength. If the signal is weak, try moving the NWA closer to the NWA (if possible),
2
and look around to see if there are any devices that might be interfering with the wireless network
(microwaves, other wireless networks, and so on).
Reboot the NWA.
3
If the problem continues, contact the network administrator or vendor, or try one of the advanced
4
suggestions.
Advanced Suggestions
Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled,
you might consider raising or lowering the priority for some applications.

19.5 Wireless Connections

I cannot access the NWA or ping any computer from the WLAN.
Chapter 19 Troubleshooting
Section 1.5 on page 17.
NWA5120 Series User's Guide
172
Section 1.5 on page 17.