ZyXEL Communications NWA1123 Series User Manual page 201

Check the hardware connections, and make sure the LED is behaving as expected. See the Quick Start
1
Guide and Section 25.2 on page
Make sure the NWA1123 is connected to a broadband modem or router with Internet access and your
2
computer is set to obtain an dynamic IP address.
If you are trying to access the Internet wirelessly, make sure the wireless settings on the wireless client are
3
the same as the settings on the NWA1123.
Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.
4
If the problem continues, contact your ISP.
5
I cannot access the Internet anymore. I had access to the Internet (with the NWA1123), but my
Internet connection is not available anymore.
Check the hardware connections, and make sure the LED is behaving as expected. See the Quick Start
1
Guide and Section 2.5 on page 21
Reboot the NWA1123.
2
If the problem continues, contact your ISP.
3
The Internet connection is slow or intermittent.
There might be a lot of traffic on the network. Look at the LED, and check
1
Section 21.5 on page
programs that use the Internet, especially peer-to-peer applications.
Check the signal strength. If the signal is weak, try moving the NWA1123 closer to the NWA1123 (if
2
possible), and look around to see if there are any devices that might be interfering with the wireless
network (microwaves, other wireless networks, and so on).
Reboot the NWA1123.
3
If the problem continues, contact the network administrator or vendor, or try one of the advanced
4
suggestions.
Advanced Suggestions
Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled, you
might consider raising or lowering the priority for some applications.
Chapter 25 Troubleshooting
198.
or Section 21.5 on page
183. If the NWA1123 is sending or receiving a lot of information, try closing some
NWA1123 Series User's Guide
201
183.
Section 2.5 on page 21 or