SMART Board 6000S Pro Series User Manual page 41

Chapter 5
Troubleshooting
The display isn't turning on
The display is turning on when it shouldn't
The screen is blank or there's a problem with the image on the screen
There's no sound or there's a problem with the sound
Touch isn't working as expected
The pens and erasers aren't working as expected
iQ apps aren't working as expected
SMART software on connected computers isn't working as expected
The SMART OPS PC module isn't working as expected
Contacting your reseller for additional support
This chapter explains how to resolve a variety of common issues with the display and optional SMART OPS
PC module. If your specific issue isn't described here or the solutions to the symptoms don't work, refer to
the SMART knowledge base for additional troubleshooting information.
https://community.smarttech.com/s/topic/0TOU0000000kAJ0OAM/interactive-
displays?language=en_US&tabset-7ccc8=2
smarttech.com/kb/171415
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