Lexmark CX930 User Manual page 369

Troubleshoot a problem
Action
Step 2
a
Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b
Make sure that the settings match the paper loaded.
c
Print the document.
Is the document printed on the correct paper?
Step 3
a
Check if the trays are linked.
For more information, see
b
Print the document.
Is the document printed from the correct tray?
Slow printing
Action
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Step 2
a
Make sure that the printer is not in Quiet Mode.
From the home screen, touch Settings > Device > Maintenance
> Config Menu > Device Operations > Quiet Mode.
b
Print the document.
Is the printer printing slow?
Step 3
a
Depending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
b
Set the resolution to 2400 Image Q.
c
Print the document.
Is the printer printing slow?
"Linking trays" on page
Yes
The problem is
solved.
The problem is
solved.
73.
Yes
Go to step 2.
Go to step 3.
Go to step 4.
369
No
Go to step 3.
Contact customer
support.
No
The problem is
solved.
The problem is
solved.
The problem is
solved.