Troubleshooting - Hendi 274156 User Manual

Troubleshooting

If the appliance does not function properly, please check the below table for the solution. If you are still
unable to solve the problem, please contact the supplier/service provider.
Problem
Chocolate drips and
doesn't flow evenly down
the fountain pipe.
The flow of chocolate is
interrupted
The flow of chocolate is
slow and doesn't reach
the top of the fountain
pipe.
EN
The chocolate is too
thick (viscous).
Technical specification
Item no.
Operating voltage and frequency
Rated input power
Protection class
Temperature setting
Maximum quantity of chocolate
Outer dimension
Net weight (approx)
Remark: Technical specification is subjected to change without prior notification.
8
Possible causes and solution
The chocolate is too thick. Add some vegetable oil to the chocolate. Do
not mix water into the chocolate!
The fountain is not level, but is slanted. Adjust the level of chocolate
fountain with the adjustable feet of the motor unit.
Not enough chocolate, add some melted chocolate.
The flow of chocolate is obstructed by pieces of food. Turn off the foun-
tain and remove the pieces of fruit.
Blockages in the flow of chocolate might be caused by pieces of food.
Turn off the motor and clear the blockage.
Check if the motor is switched on and running.
Check the level of chocolate, add melted chocolate if necessary.
There is air in the column, as a result of which the chocolate cannot
flow constantly. Turn off the fountain and wait for a few minutes, until
all the chocolate in the basin flows back. You will see bubbles escaping
from beneath the fountan pipe.
Check chocolate level and add melted chocolate if necessary.
Check the temperature and consistancy of the chocolate, increase the
temperature and/or add some vegetable oil to the chocolate.
Check if the heating function of the chocolate fountain is switched on
and working.
Note: A low ambient temperature cools down the chocolate rapidly and
thereby increasing the viscosity of the chocolate; the chocolate will stop
to evenly flow over the fountain pipe.
274156
265W
0°C ~ 100°C
Max. 6000g
Ø330x(H)700 mm
6 kg
274163
230V~ 50 / 60 Hz
300W
Class I
0°C ~ 150°C
Max. 8000g
Ø370x(H)840 mm
6.8kg