Troubleshooting - Vinten FHR-35 User Manual

Fault
Power supplied, but the camera cradle is
not moving.
Head not operating.
Camera and payload moving too far on
the pan and/or tilt axis.
Intermittent or no communications
FHR-35 Robotic Pan and Tilt Head FHR-35 Robotic Pan and Tilt Head
Check
Check that the tilt lock is disengaged.
Check that the power switch is ON.
Ensure that the power and Ethernet
cables are connected and secure.
Check mains power supply to head.
Check the setting of the hard and soft
limits.
Check Ethernet cable.
Check the Ethernet cable is CAT5E FTP.

Troubleshooting

Action
See Locking/unlocking the Camera
Cradle
See Powering up
See Electrical Connections
Check that power is being supplied from
the pedestal, height drive or studio
supply.
See Setting the Pan and Tilt Hard
Limit Stops
and
Setting Pan and Tilt Soft Limits
If possible, try using another Ethernet
cable.
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