Troubleshooting; Logs - HMS Networks Anybus Wireless Bolt LTE User Manual

Troubleshooting

9. Troubleshooting

9.1. Logs

The System Log contain useful information for troubleshooting issues that may occur in the system.
The Log file contains additional information, such as messages from the kernel, drivers, init scripts, services and
applications.
NOTE
Before contacting support for assistance, it is suggested that you save the System Log file and then
add it as an attachment when you create the support ticket.
Figure 37. Logs page
To download current full system log and, if present, two previous boots logs, click Download Logs.
A GNU zip (.gz) file is automatically downloaded and saved in the Downloads folder on your PC.
SCM-1202-164 Version 1.2
® ™
Anybus Wireless Bolt LTE
Page 43 of 60