Warranty Terms And Conditions - PROBOIL .4E User's Installation Manual

1.4 Warranty terms and conditions

1.4 1.4 1.4 Warranty terms and conditions Warranty terms and conditions: : : : Warranty terms and conditions
If you believe your product has developed a fault, firstly isolate the product from the mains power and water then please
review the troubleshooting section of this guide, should this not resolve your issue then please contact the service agent
(details shown on the top of the boiler). Do not wait to do this once you suspect a fault. Please have the model and serial
numbers to hand when calling.
Your PROBOIL boiler system is guaranteed against defective materials and workmanship for 2 years after installation provided
the installation is registered, the system has been installed domestically and used and installed strictly in accordance with the
instructions supplied. That any failure is not due to accident, misuse, abuse, unsuitable water conditions, failure to service or
maintain or replace consumable items on schedule, alteration, modification or repair by any party not expressly nominated by
the manufacturer. In the event of any claim the manufacturer or service agent must be given the opportunity to assess the
product institute as part of our claims process.
No other warranties, express or implied, are made, including merchantability or fitness for a particular purpose. Under no
circumstances shall the manufacturer be liable for any loss or damage arising from the purchase, use or inability to use this
product, or for any special, indirect, incidental or consequential damages. No liability is accepted for consequential damage to
other household fixtures, fittings or furnishings arising from this claim, even if attached to the product. No installer, dealer,
agent or employee of PROBOIL has the authority to modify the obligations or limitations of this warranty. Where any
additional service or maintenance contract is subscribed to and is valid then these terms and conditions may be superseded
and or improved. You should check for any appropriate additional cover that it may offer to these standard terms.
The manufacturer may, where appropriate, provide replacement parts for your product or repair or replace all or part of your
product at their discretion under this warranty. Any associated or ancillary costs to be incurred by you as a result of
replacement of the product or parts under this guarantee, must in all cases be previously approved by the manufacturer. This
guarantee is in addition to and does not affect your statutory rights.
No warranty applies to the filter cartridge life, this is affected by the setup, varying water quality and personal pattern of
usage and as such the combination of these variables is untestable. The information provided on filter life is from
independent laboratory testing and as such is provided in good faith. Any product warranty is invalidated if the
recommended filter cartridge or descaling solutions are not used as described for example if the filter is set up incorrectly,
not replaced as required according to your personal water conditions in order to protect the PROBOIL working life and
efficiency or the product is not descaled and cleaned. No warranty applies to wear and tear expected to occur during the
normal course of use, including without limitation, cosmetic rust, scratches, dents or comparable and reasonably expected
losses or damages.
These installation guidelines have been prepared for your direction and you must exercise due care at all times. We do not
accept responsibility for problems that may occur through improper installation. Whilst assembling the product take care not
to accidentally loosen any screwed or fixed assemblies.
Once the installation is completed as instructed, the installer should check carefully for any leaks. Periodically you should
visually check for any slower leaks also for prudence, if this is impractical, due to the nature of the usage or property
occupation, we suggest installing a standard available market leak detector or preventer.
It is the responsibility of the installer to ensure that your product is fitted in accordance with Local Water Byelaws and in a
professional and workmanlike manner.
Errors and omissions excepted. Should you find any errors or ambiguous explanations in this guide please inform us to help
continually improve any future revisions of our literature.
Please register your proboil system at WWW.PROBOIL.CO.UK or call (+44) 01226 283434
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