Thermo Scientific Smart-Vue Administrator's Manual
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Thermo Scientific Smart-Vue Administrator's Manual

Wireless monitoring solution
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Smart-Vue
Monitoring Solution
Administrator Guide v 2.2
326830H01
Rev. D
October 2017
Visit us online to register your warranty
www.thermoscientific.com/labwarranty
Wireless

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Summary of Contents for Thermo Scientific Smart-Vue

  • Page 1 ® Smart-Vue Wireless Monitoring Solution Administrator Guide v 2.2 326830H01 Rev. D October 2017 Visit us online to register your warranty www.thermoscientific.com/labwarranty...
  • Page 2 IMPORTANT Read this instruction manual. Failure to follow the instructions in this manual can result in damage to the unit, injury to operating personnel, and poor equipment performance. CAUTION All internal adjustments and maintenance must be performed by qualified service personnel. Material in this manual is for informational purposes only.

  • Page 3: Table Of Contents

    (with Internal or External Digital Sensor) ......15 Package Contents ...............15 Temperature Module Recommendations ......16 Placing an Internal Sensor within the Chamber ....16 Placing Smart-Vue Module and External Sensor ....16 Where to Find More Information ........17 Temperature/ Humidity Module (with Dual External Sensors) ..........18 Package Contents ...............18...
  • Page 4 Table Of Contents Module Presentation ............18 Placing the Sensor and Smart-Vue Module .......20 Where to find More Information ........20 PT100 Module (External Sensor) .........21 Package Contents ...............21 Product Overview ..............21 Getting Started ..............22 Where to Find More Information ........26 CO2 and Temperature Module (with Dual External Sensors) ..........27...
  • Page 5 Installing the Wireless Siren on a Wall ......82 Where to Find More Information ........83 Troubleshooting your Wireless Siren ........83 TCP/IP dry contact device ............85 Smart-Vue TCP/IP Dry Contact device description ..85 Package contents ..............86 Smart-Vue TCP/IP Dry Contact specifications ....87 Typical installation .............87 Where to Find More Information ........87...
  • Page 6 Where to Find More Information ........95 Troubleshooting ..............95 CloudPush................96 Installing the CloudPush Server Component .....96 Multi-instance Installations ..........99 Installing Smart-Vue Mobile on your Mobile Device ..101 Using the application ............102 Where to Find More Information ........104 Software Licenses..............105 Introduction................107 Overview ................107 Software Compatibility ............111...

  • Page 7: Notices

    Thermo Scientific technical services. Electrical Warning (for When using a Smart-Vue™ product with an AC adapter (100-240 V AC – 12 V, 6 V or 5 V DC), always use the specific adapter provided by your Devices with AC supplier (same brand, same product reference).

  • Page 8: Tcp/Ip Network Receivers

    USB communications in their environment. User Precautions Here is a non-exhaustive list of known issues that may affect the Smart-Vue USB receiver. Please consider these and other risks when qualifying your system. •...

  • Page 9: Fcc Statement

    Conformity with This paragraph pertains to 868 MHz Smart-Vue wireless modules. The CE mark on this the product indicates that Thermo Scientific declares that European Regulations this product is compliant with Radio equipment and Telecommunications Terminal equipment (R&TTE) directive 1999/5/EC and the Low Voltage...

  • Page 10: Rohs Compliance

    Thermo Scientific and its distributors shall not be held responsible either directly or indirectly for cost, damage, expenses and legal fees, or personal injury related to the use of Thermo Scientific products, even in the case of faulty design or manufacturing of said products. Other than the warranty on the products’...

  • Page 11: Note Regarding Calibration

    For assistance in determining the correct machine, please contact Thermo Scientific. • All Smart-Vue products using an AC adapter should also be plugged into the UPS. • The UPS is also recommended as a power backup for your communication/network systems.
  • Page 12 PART 1– Smart-Vue Module Installation and Specifics...

  • Page 13: Smart-Vue Module Overview And Installation

    • Administrator Guide for Smart-Vue 2.2 (this guide) All Smart-Vue modules share common features and are configured in nearly the same manner as each other. Specific features for the different Smart-Vue module are described in the following chapters, namely: •...

  • Page 14: Common Smart-Vue Specifications

    Note Limit of 50 receivers per server, 50 modules per receiver, and maximum of 350 points per server instance. 1.3 What is a Smart-Vue Smart-Vue digital temperature modules use internal or external sensors to monitor the status of various types of equipment and environmental conditions, Module? transmitting information wirelessly to a central database managed by Smart-Vue Server software.

  • Page 15: Inserting The Module Battery

    Figure 2. Remove back cover and insert battery (respect +/- polarity) Note As shown in the above image, the Smart-Vue module has a protection index of IP65, including the battery compartment. An optional external casing is available to provide IP67 protection.

  • Page 16: Before You Begin

    CAUTION: Make sure you only press the button briefly, as a long-press will active the automatic wireless network search feature. 1.5 Before you Begin In order to install Smart-Vue modules as described in this guide and the Smart-Vue Client Software User Manual: •...

  • Page 17: Recommended Order For Installing Modules

    For all other manufacturers’ equipment, contact the manufacturer of the instrument for instructions regarding proper placement of the sensor. 1.7 Recommended In addition to placing your Smart-Vue module as described for best wireless performance, you may also optimize overall network performance by Order for Installing...

  • Page 18: Preparing Mounting Kit With A Magnet (Optional)

    Smart-Vue Client software. Also, after automatic configuration, we recommend that you verify, in Smart-Vue Client, that modules are not being used as repeaters for other modules, unless absolutely necessary. 1.8 Preparing Mounting Your Smart-Vue module includes a holder so you can mount the device easily on various surfaces.

  • Page 19: Where To Find More Information

    You may click on Help  User manual ( ) to Information open the software user manual directly from within the Smart-Vue Client software. The Smart-Vue Server / Smart-Vue Client Installation Guide also describes the installation procedure in detail.

  • Page 20: Wireless Setup

    1.10 Wireless Setup Smart-Vue modules feature an automatic wireless setup feature that enables 1.10.1 Automatic One-Button you to add a new Smart-Vue module to your wireless network just by Installation pressing the button on the front of your module. CAUTION: This installation method is designed for networks with up to about 15 end-point modules.

  • Page 21: Temperature Module (With Internal Or External Digital Sensor)

    Freezers, refrigerators, and cold rooms • External Digital Temperature Modules (-40° to +120°C) Ovens, incubators, and water baths • Smart-Vue mounting kit with plastic holder, magnet, screws, cable ties, ® plastic cable holders and Velcro • For modules with external sensor(s) only: •...

  • Page 22: Temperature Module Recommendations

    2.4 Placing Smart-Vue 1. If you have a Smart-Vue module with one or more external sensors, the best solution is to use the access port or opening to insert the sensor(s). Module and External...

  • Page 23: Where To Find More Information

    The Smart-Vue Software User Manual provides detailed information on module and system configuration. You may click on Help User manual Information ) to open the software user manual directly from within the Smart-Vue Client software. ® Thermo Scientific Smart-Vue Wireless Monitoring Solution...

  • Page 24: Temperature/Humidity Module (With Dual External Sensors)

    Humidity Module (with Dual External Sensors) 3.1 Package Contents • Smart-Vue wireless monitoring module with battery – 3.6 V Lithium, 3600 mA • Dual module with humidity and temperature sensor • 4-wire cable to connect Smart-Vue with an external sensor •...
  • Page 25 Push-button Figure 7. Dual humidity/temperature sensor The Smart-Vue module collects and stores humidity (RH) and temperature readings from the connected sensor module at regular intervals and transmits them to a computer running the Smart-Vue Server/Smart-Vue Client system management software. This software enables you to completely configure your Smart-Vue modules as well as handle alarms, alerts, data storage and more quickly and reliably.

  • Page 26: Placing The Sensor And Smart-Vue Module

    Insert sensor connector Rotate ring to lock into place Figure 8. Align and press firmly to join connectors 2. Mount the Smart-Vue module in the desired location using the provided ® plastic holder, which you may mount using a magnet or Velcro tape.

  • Page 27: Pt100 Module (External Sensor)

    • Calibration certificate (if purchased with calibration option) downloadable on-line directly from within Smart-Vue Client software • Smart-Vue mounting kit with plastic holder, magnet, screws, cable ties, ® plastic cable holders and Velcro • Cable (for freezers, orange cable supports temperatures from -200°C to +250°C;...

  • Page 28: Getting Started

    CAUTION: In all cases described in this section, the plastic male connector (Figure 13) must be at room temperature. Note When routing the cable for any Smart-Vue sensor, avoid direct contact with or close proximity placement of the sensor cabling with any high voltage wiring.
  • Page 29 When possible, route the sensor through the same access port used by the unit control sensor or an accessory port, such as that shown below in Figure 9. Mount the Smart-Vue sensor as close to the unit control sensor as possible.
  • Page 30 /cryogenic tanks must be mounted, when applicable, in close proximity to the unit display sensor. To avoid temperature measurement disappearances, Thermo Scientific recommends mounting the sensor at the same height as the display sensor. As an example, some freezers have an access panel on the back of the unit in which you may route the sensor cable up the back wall.
  • Page 31 LCD display with PT100 sensor module name, temperature, signal and battery indicators Figure 12. Smart-Vue wireless module with PT100 sensor (-100°C to +150°C) Here is a detailed description of the parts of the various PT100 sensors (sold separately). Sensor Steel Tube...

  • Page 32: Where To Find More Information

    The Smart-Vue Software User Manual provides detailed information on module and system configuration. You may click on Help  User manual Information ) to open the software user manual directly from within the Smart-Vue Client software. ® Administrator Guide v 2.2...

  • Page 33: Co2 And Temperature Module (With Dual External Sensors)

    Dual module with CO and temperature sensors CAUTION: The Smart-Vue module and its wireless features are powered by the unit’s battery. Although the AC adapter plugs into the Smart-Vue module, this power is used only by the external CO /temperature sensor.

  • Page 34: Product Overview

    Smart-Vue Server/Smart-Vue Client system management software. This software enables you to completely configure your Smart-Vue modules as well as handle alarms, alerts, data storage and more quickly and reliably. IMPORTANT NOTE : Do not place the Smart-Vue wireless module inside the incubator.
  • Page 35 Smart-Vue wireless modules connect to remote devices (e.g., sensors and External CO /Temperature sensors) to monitor their status, transmitting information wirelessly to a central database managed by Smart-Vue Server software. Alerts can be sent Sensor automatically in case these readings indicate specific alarm conditions configured in the software.

  • Page 36: Placing The Sensor And Smart-Vue Module

    2. Make sure that the sensor unit stays in an upright position as shown here: Figure 20. CO /temperature module inside cabinet 3. Mount the Smart-Vue module on the exterior of the incubator door using the provided plastic holder, which you may mount using a magnet ®...

  • Page 37: Where To Find More Information

    5.5 Where to Find More The Smart-Vue Software User Manual provides detailed information on module and system configuration. You may click on Help User manual Information ) to open the software user manual directly from within the Smart-Vue Client software. ® Thermo Scientific Smart-Vue Wireless Monitoring Solution Administrator Guide v 2.2...

  • Page 38: Differential Pressure Module (With Internal Sensor)

    6 Differential Pressure Module (with Internal Sensor) 6.1 Package Contents • Smart-Vue wireless monitoring module with battery – 3.6 V Lithium, 3600 mA • Calibration certificate (if purchased with calibration option) downloadable on-line directly from within Smart-Vue Client software ®...
  • Page 39 Differential Pressure Module (with Internal Sensor) Figure 23. For monitoring pressure in “clean” or “dirty” laboratory spaces Smart-Vue collects and stores pressure readings at regular intervals and transmits them to a computer running the Smart-Vue Server/Smart-Vue Client system management software. This software enables you to completely configure your Smart-Vue modules as well as handle alarms, alerts, data storage and more quickly and reliably.

  • Page 40: Placing The Differential Pressure Module

    Module 2. Connect one end of the tube in the room to be monitored, and connect the other end to the appropriate connector on the Smart-Vue module (refer Figure 23). 3. Mount the Smart-Vue module using the provided plastic holder, which ®...

  • Page 41: Differential Pressure Sensor Specifications

    6.5 Where to Find More The Smart-Vue Software User Manual provides detailed information on module and system configuration. You may click on Help User manual Information )to open the software user manual directly from within the Smart-Vue Client software. ® Thermo Scientific Smart-Vue Wireless Monitoring Solution Administrator Guide v 2.2...

  • Page 42: Ma Modules

    • Documentation CD-ROM 7.2 Product Overview The Smart-Vue 4-20 mA wireless monitor can be connected to any industry-standard device that generates a current of 4-20 mA, which can be measured to provide status information in a variety of applications, ranging from speed and wind monitors to angle and position devices to particle counters and ultra-low-temperature (ULT) freezers, and more.

  • Page 43: Where To Find More Information

    (for 4-20 mA Module to a 4-20 mA Device modules only). The black wire from the Smart-Vue module is the ground (-); the yellow wire is for the signal from your connected device (+).

  • Page 44: Dry Contact Module (External Sensor)

    The Smart-Vue dry contact wireless module can be connected to any industry-standard device with a dry contact output. Dry contact devices do not generate any power. The Smart-Vue module emits a low current to detect whether the switch on the other device is open or closed.

  • Page 45: Where To Find More Information

    8.3 Where to Find More The Smart-Vue Software User Manual provides detailed information on module and system configuration. You may click on Help User manual Information ) to open the software user manual directly from within the Smart-Vue Client software. ® Thermo Scientific Smart-Vue Wireless Monitoring Solution Administrator Guide v 2.2...

  • Page 46: General Module Troubleshooting (Faq)

    (FAQ) 9.1 All Modules There is nothing displayed on the Smart-Vue module screen. What should I do? First, check to make sure the battery is installed and that it is inserted in the right direction (+/- according to image in the battery slot). Try testing the unit with a battery that is known to be of the correct size and voltage (3.6 V Lithium,...

  • Page 47: Temperature Module

    To achieve the same results, you may also delay transmission of alarms via the software and leave the sensors exposed. ® Thermo Scientific Smart-Vue Wireless Monitoring Solution Administrator Guide v 2.2...
  • Page 48 PART 2– Network Devices...

  • Page 49: Overview Of Network Devices

    Wireless sensor modules in the Smart-Vue monitoring systems transmit data Network Devices to the server computer running Smart-Vue Server via receivers, whose range may sometimes be extended by the use of one or more repeaters. The diagram below shows how these elements fit together in a typical layout: Figure 28.

  • Page 50: Usb Receiver

    USB Receiver 11 USB Receiver The USB receiver is described in detail in the Installation guide for ® Smart-Vue Server/Smart-Vue Client 2.2 and USB Wireless Receiver document provided with your solution. ® Administrator Guide v 2.2 Thermo Scientific Smart-Vue Wireless Monitoring Solution...

  • Page 51: Tcp/Ip Receiver

    Smart-Vue Server data monitoring software. Network receivers are particularly useful when you need to read sensors in one or more groups of Smart-Vue modules that are located remotely from the Smart-Vue Server computer used to monitor the data.
  • Page 52 The following diagram shows two examples of a typical installation with network receivers. Figure 30. Network receivers may be placed anywhere in your network The Smart-Vue network receiver enables you to access remote modules from 12.2.3 How it Works the Smart-Vue Client monitoring application. Once installed, this receiver operates transparently as if it were connected directly to your Smart-Vue Server computer, like a USB receiver.

  • Page 53: Requirements And Recommendations

    TCP/IP Receiver 12.2.4 Use Smart-Vue Client to The Smart-Vue Client software enables you to connect directly to the Configure your TCP/IP receiver in order to include it in your Smart-Vue monitoring system. Receiver The receiver offers two different connection modes: •...
  • Page 54 Ideally, ultimate contact is with a security department or company with 24/7 monitoring. Please see the Smart-Vue Client 2.2 Software User Manual for an in-depth description of Smart-Vue end-point module configuration, alerts, notification, data management and general system features.

  • Page 55: Installation Procedure

    Smart-Vue Server/Smart-Vue Procedure Client software and at least one Smart-Vue end-point module are already up and running. To access certain configuration options, it is important to launch Smart-Vue Client as Administrator, and not simply a user with Administrator rights.

  • Page 56: Configuring Tcp/Ip Receiver Parameters

    For best signal propagation, place the receiver in an open area at a slightly elevated location (i.e., not directly on the ground), about 2 meters (6.5 ft.) high. The Smart-Vue network receiver is a standalone device that requires a wall 12.4.3 Activating your power source for operation. To activate your receiver: Network Receiver 1.
  • Page 57 TCP/IP Receiver Smart-Vue Network Receivers are delivered with a default IP address to ensure that you can access them. The default IP address is: 192.168.0.100. You can request a different IP address to be pre-configured when you order your product.
  • Page 58 1. Under Active Connection, use the Active Connect pull-down menu to 12.5.2 Incoming Mode (Auto-Connect) Specific select Auto Start. Parameters 2. Under Passive Connection, make sure the Accept Incoming pull-down menu is set to No. ® Administrator Guide v 2.2 Thermo Scientific Smart-Vue Wireless Monitoring Solution...
  • Page 59 Server computer) both network containing Remote port used to establish Smart-Vue Server computer, and on the TCP/IP server computer itself. (This number is communications. entered later in Smart-Vue Client, see Section 12.6.1 Adding the new network receiver).

  • Page 60: Configuring Network Receivers In Smart-Vue Client

    Pins). Default settings for the other (unused) fields on these configuration screens are provided in the Appendix. 12.6 Configuring After you have completed the previous installation steps, your network receiver can be configured in Smart-Vue Client as described in this section. Network Receivers in Smart-Vue Client 12.6.1 Adding the New Network Receiver ®...
  • Page 61 Numbers: 0 to 9 Letters: A to Z (capital or lower case) Special characters: “_” (underscore) Enter the port number used by Smart-Vue Server for this receiver in the “Server TCP port used by Smart-Vue Server” field. ® Thermo Scientific Smart-Vue Wireless Monitoring Solution Administrator Guide v 2.2...
  • Page 62 TCP/IP Receiver CAUTION: Make sure no other receivers are currently configured to use the TCP port indicated in the Server TCP port used by Smart-Vue Server field (the default is 11001). Increment this value for each new receiver you add to the system.

  • Page 63: Configuring Your Local Firewall For A Tcp/Ip Receiver

    TCP/IP Receiver Figure 34. Add the new receiver in Smart-Vue Server/Smart-Vue Client 3. Click on Test SmartSvc availability to make sure that the software created the new receiver correctly. “Present” is displayed next to the button. See Troubleshooting in the Appendix if you have any problems here.
  • Page 64 SmartSvc 11002 Receiver 10002 If you have installed other firewall software, check the CAUTION: firewall’s user manual for specific instructions that may apply, or check with your system administrator. ® Administrator Guide v 2.2 Thermo Scientific Smart-Vue Wireless Monitoring Solution...

  • Page 65: Note About Anti-Virus Software

    There are two ways to handle this. You may: • Configure the Transfer interval in Smart-Vue Client to be lower than this value for one or more modules. • Disable the option to disconnect idle IP connections for Smart-Vue/Smart-Vue Server connections in your routers and manageable switches.
  • Page 66 1400 TCP Re-transmission timeout (ms) Serial Tunnel/Hostlist: Field Default Setting Retry Counter Retry Timeout All Host Address 0.0.0.0 All Port Channel 1/Connection: Field Default Setting Connect Protocol Password Required ® Administrator Guide v 2.2 Thermo Scientific Smart-Vue Wireless Monitoring Solution...
  • Page 67 Flow Control None Baud rate 9600 Data Bits Parity None Stop Bits Enable Packing Unchecked Flush Mode “No” for all options Flush Output Buffer “No” for all options Configurable Pins: ® Thermo Scientific Smart-Vue Wireless Monitoring Solution Administrator Guide v 2.2...

  • Page 68: Where To Find More Information

    You may click on Help User manual  More Information ) to open the software user manual directly from within the Smart-Vue Client software. 12.13 TCP/IP Receiver If you are having difficulties with your configuration, take a look at these frequently asked questions before contacting technical support.

  • Page 69: Specifications

    There may be a network communication problem, possibly related to a firewall or TCP port conflict. Check with your IT department. When I try to add the receiver in Smart-Vue Client, why do I get a message saying that the “port number is already in use”? Make sure you do not have any other receivers using the specified TCP port.

  • Page 70: Power-Over-Ethernet (Poe) Tcp/Ip Receiver

    Smart-Vue Server data monitoring software. Network receivers are particularly useful when you need to read one or more groups of Smart-Vue modules that are located remotely from the Smart-Vue Server computer used to monitor the data. Antenna...

  • Page 71: Specifications

    13.4 Product Overview Installed on your Ethernet network, Smart-Vue Network PoE Receivers provide a link to transfer data between your system’s Smart-Vue Server application and groups of Smart-Vue wireless end-point modules. The Smart-Vue modules automatically and wirelessly transmit measurement data collected from various types of sensors, as well as alarms in case anomalies are detected.
  • Page 72 A PoE network receiver: Network Receiver • Collects data transmitted by end-point modules and forwards it via a receiver module to the Smart-Vue Server database (from which users manage and access their end-point modules transparently using Smart-Vue Client software) •...

  • Page 73: Before You Begin

    The difference is that the receiver resides on your Ethernet network and communicates via TCP/IP. The Smart-Vue Client software enables you to connect directly to the receiver in order to include it in your Smart-Vue monitoring system. 13.5 Before you Begin For smooth installation, we recommend that you temporarily disable your 13.5.1 Temporarily Disable the...

  • Page 74: Activating Your Poe Network Receiver

    (i.e., not directly on the ground), about 2 meters (6.5 ft.) high. 13.6 Activating your The Smart-Vue POE Network Receiver is a standalone device that takes its power directly from the Ethernet network. To activate your receiver: PoE Network Receiver 1.
  • Page 75 The receiver does not need to be placed in its final location for this operation, but it does need to be accessible over the network. Smart-Vue PoE network receivers are delivered with a default IP address to ensure that you can access them. The default IP address is: 192.168.0.100.

  • Page 76: Configuring The Emulated Serial Port

    2. Set these values as follows: State = Enabled Protocol = Tunnel Baud Rate = 9600 Data Bits = 8 Flow Control and Parity = None Stop Bits = 1 ® Administrator Guide v 2.2 Thermo Scientific Smart-Vue Wireless Monitoring Solution...

  • Page 77: Configuring The Communication Mode

    Power-over- Ethernet (POE) TCP/IP Receiver 13.9 Configuring the As described in the Smart-Vue Client software User Manual, a TCP/IP receiver may be configured to receive connections automatically from Communication Mode Smart-Vue Server, or to initiate connections with Smart-Vue Server. Follow (“Outgoing”...

  • Page 78: Checking Dns Configuration (Optional)

    Local Port is set to the same value on all modules. 3. In the Host zone (Figure 40), enter the following information: Address IP address or name of the DNS server hosting the Smart-Vue Server application. Port TCP connection port on the server computer. Protocol...

  • Page 79: Where To Find More Information

    13.11 Where to Find This topic was covered earlier in this document, in section 12.6 Configuring network receivers in Smart-Vue Client. For more details, please see the More Information Smart-Vue Server /Smart-Vue Client software User Manual. You may click on...

  • Page 80: Standalone Repeater

    Standalone Repeater 14 Standalone A repeater device extends the range between wireless modules and receivers Repeater in your Smart-Vue monitoring system. These instructions describe how to add the new repeater to your existing network quickly and easily. 14.1 Package Contents •...

  • Page 81: Wireless Repeater Description

    14.4.1 Typical Installation Smart-Vue receivers can be plugged directly into a machine’s USB or serial port, or they may be connected directly to your Ethernet network using an RJ-45 cable. Standalone wireless repeaters are placed between a receiver and remote Smart-Vue modules to extend the overall wireless range.

  • Page 82: Getting Started

    The Smart-Vue Software User Manual provides detailed information on module and system configuration. You may click on Help User manual  More Information ) to open the software user manual directly from within the Smart-Vue Client software. ® Administrator Guide v 2.2 Thermo Scientific Smart-Vue...

  • Page 83: Troubleshooting Your Repeater

    AC adapter. If both lights are off, make sure the AC adapter is plugged in. I entered the repeater address in Smart-Vue Client, but its signal remains at 0% when I run a test. What should I do? Check the repeater’s RF address (“S/N”...
  • Page 84 PART 3 – Alert Devices...

  • Page 85: Alert Devices

    Alert Devices 15 Alert Devices The Smart-Vue wireless monitoring system can alert you if readings on your sensor modules exceed range limits that you specify. You may receive alerts by phone, fax, e-mail, text message, and alerts can trigger a wireless siren alert device.

  • Page 86: Wireless Siren

    Weight: 400 g (14.1 oz.) 16.3 Product Overview The Smart-Vue wireless siren is an AC-powered wireless module with siren and flashing light. It is easy to set up in Smart-Vue Client software. • Siren volume output from 60 to 100 dBA (+/- 10%) 16.3.1 Main Features...
  • Page 87 Smart-Vue wireless siren modules are used to raise alerts if alarm conditions are detected in your Smart-Vue wireless monitoring system. Alarms can be configured in the Smart-Vue Client software for any or all of your end-point modules and/groups. For example, you can configure a Smart-Vue temperature monitoring module to trigger an alarm if the temperature exceeds or drops below a specified limit.

  • Page 88: Installing The Wireless Siren On A Wall

    Wireless Siren 16.3.2 Typical Installation Smart-Vue sirens connect wirelessly to one or more wireless receivers, just as the other wireless modules in your network: Figure 45. Typical wireless siren installation The computer running the monitoring system software triggers the siren wirelessly via the receiver when it detects an alarm condition in a wireless module or repeater.

  • Page 89: Where To Find More Information

    You may click on Help User manual  More Information ) to open the software user manual directly from within the Smart-Vue Client software. 16.6 Troubleshooting If you are having difficulties with your configuration, take a look at these frequently asked questions before contacting technical support.
  • Page 90 Make sure your device is still within wireless range by running a signal strength test in Smart-Vue Client (press F8 or click on Alarms). Click on the plus (+) sign, click on the siren you wish to check, and click on Power.

  • Page 91: Tcp/Ip Dry Contact Device

    17 TCP/IP dry contact device 17.1 Smart-Vue TCP/IP Smart-Vue TCP/IP Dry Contact devices are used to trigger alerts on one or two external dry contact devices if alarm conditions are detected in your Dry Contact device Smart-Vue wireless monitoring system. Alarms can be configured in the...

  • Page 92: Package Contents

    The AMS (or "Gestion Alarme") service must be running CAUTION: When plugging and configuring the device, until it is added to the Smart-Vue Server system, or during system maintenance, the dry contact may switch to the normal state even if all the conditions for the normal state are not met.

  • Page 93: Smart-Vue Tcp/Ip Dry Contact Specifications

    • Breaking capacity: 250 VAC /5 A 17.4 Typical installation A Smart-Vue TCP/IP Dry Contact device is connected to the network with your Smart-Vue Server computer. The computer running the monitoring system software triggers the dry contact via the network when it detects an alarm condition in an end-module or repeater.
  • Page 94 Contact in order to configure its basic parameters. Dry Contact device settings Smart-Vue TCP/IP Dry Contact devices are delivered with a default IP address to ensure that you can access them over your network. The default IP address is: 192.168.0.110.

  • Page 95: Tcp/Ip Dry Contact Software Configuration

    (fax, SMS, e-mail, etc.), do the following. Enter your login and password when prompted. 1. In Smart-Vue Client, select the Tools tab and then click on Alert test 2. Enter your login name and password, if necessary, to continue. ®...
  • Page 96 6. Click on the Alarms button in the lower left-hand corner of the screen to view the alarms zone. Within a few seconds, the test alarm will appear in the alarms zone. Figure 51. Select the Sensor and Type of Test ® Administrator Guide v 2.2 Thermo Scientific Smart-Vue Wireless Monitoring Solution...

  • Page 97: Troubleshooting

    I clicked on the Test button on the Alarm test screen, but nothing happens. What should I do? Make sure the alarm service is running on the Smart-Vue Server computer (check Windows services for SVuAMS). Also, make sure the unit is plugged in correctly to the AC power adapter and that the adapter is plugged into a live outlet.

  • Page 98: Telephone Modem

    18.1 Product Overview Installed on your Smart-Vue Server computer, the Smart-Vue USB modem is a key part of your Smart-Vue Alarm Management System. The modem is connected to a dedicated phone line to notify users by voice or fax, in case anomalies are detected by Smart-Vue wireless modules.

  • Page 99: Installation Procedure

    Smart-Vue Server computer. Figure 53. The USB modem plugged directly into a USB port The modem must be connected to a USB port on the Smart-Vue Server computer and into a dedicated analog telephone line. In your Smart-Vue solution, the Smart-Vue Server application receives data 18.3.2 How it Works...

  • Page 100: Activating Your Usb Telephone Modem

    Windows indicates that the software has not passed Windows logo testing. 4. Click on Finish to complete the process and close the wizard. 5. Plug the modem into an available USB port on the Smart-Vue Server computer. 6. When Windows displays the Found New Hardware Wizard, it will prompt you to locate the driver.

  • Page 101: Where To Find More Information

    You may click on Help User manual  More Information ) to open the software user manual directly from within the Smart-Vue Client software. 18.8 Troubleshooting If you are having difficulties with your configuration, take a look at this section before contacting technical support.

  • Page 102: Cloudpush

    CloudPush 19 CloudPush How it works: 1. Your Smart-Vue wireless sensors capture data, which is stored in a database on the Smart-Vue server computer. 2. “CloudPush” runs as a service alongside Smart-Vue Server, on the same computer. CloudPush replicates user information and sensor parameters, following user or sensor settings changes, and alarms in case of alarms.
  • Page 103 3. Follow the instructions. This installation procedure starts the CloudPush service (SvuCloudPush) automatically. To connect to your data using Smart-Vue Mobile on your smartphone or 19.1.2.2 Getting your Cloud ID tablet, you must first know your CloudID and enter it into the mobile using Smart-Vue Client application.
  • Page 104 CLOUDID=XXXXXXXX 4. Close the configuration file without saving any changes. Your installation is complete at this point and you may now use Smart-Vue Mobile. In Smart-Vue Mobile, connect to your data stored on the Cloud using your regular Smart-Vue Server system login, password, and the appropriate Cloud ID.

  • Page 105: Multi-Instance Installations

    CloudPush 19.2 Multi-instance A multi-instance Smart-Vue system is one in which several distinct instances of the Smart-Vue service modules are running on a single server computer. Installations You must perform the following steps for each Smart-Vue Server instance that you wish to synchronize with the Cloud service.
  • Page 106 Run the installation command to register the service: Cloudpush /install SVuCloudPush ATTENTION: For each instance of Smart-Vue Server that you wish to synchronize with the Cloud service, you must perform Install CloudPush Service (above) by registering the service with a different name.

  • Page 107: Installing Smart-Vue Mobile On Your Mobile Device

    3. Login to your account (or create one) if necessary and follow the installation instructions 4. When installation is complete, tap on the Smart-Vue Mobile icon to open the application on your smartphone or tablet. ® Thermo Scientific Smart-Vue Wireless Monitoring Solution Administrator Guide v 2.2...

  • Page 108: Using The Application

    Smart-Vue Mobile icon on your smartphone or tablet ( 1. Enter your User login and Password into the appropriate fields. This information is the same as you would use with your regular Smart-Vue (machine) application. 2. Enter the Cloud ID (described in Chapter 2, above).
  • Page 109 Tap on the Settings to see the configuration settings for that sensor. Note If no sensors are configured to be viewed in Smart-Vue client, the screen is displayed first. If the module has encountered an alarm, codes in the Alarm status field 19.4.1 Alarm codes...

  • Page 110: Where To Find More Information

    Tap on the site you wish to access to see the 1st sensor of the list. Note a site is an instance of Smart-Vue (one instance of Smart-Vue Server by default) 19.5 Where to Find CloudPush server component installation, mobile application download for...

  • Page 111: Software Licenses

    Software Licenses 20 Software The Smart-Vue Server/Smart-Vue Client software for your Smart-Vue Licenses wireless monitoring solution requires a user license, which is provided with your original CD-ROM upon purchase. For more information about licenses, please contact your authorized sales representative.
  • Page 112 PART 4 – System Overview and Troubleshooting...

  • Page 113: Introduction

    At any time, your Smart-Vue monitoring system may alert you in case of an anomaly, such as a temperature reading that has gone outside an acceptable range, or another type of technical problem, such as a low module battery or disconnected sensor.
  • Page 114 CAUTION: In your system’s configuration, it is important to remember that each Smart-Vue wireless module may only connect back to one receiver as shown above. Any given module cannot be read by multiple receivers. The physical components (sold separately) of the monitoring system include: Table 1: Smart-Vue System Devices.
  • Page 115 (database that stores all system information and collected data) • WatchDog (optional) Utility service that ensure proper system operation by monitoring the database (you will find the software and user guide on the Smart-Vue Server/Smart-Vue Client CD-ROM starting with version 2.0 of the solution) •...
  • Page 116 Introduction The Smart-Vue monitoring system components function together as shown here: Figure 58. Smart-Vue hardware and Smart-Vue Server/Smart-Vue Client software architecture ® Administrator Guide v 2.2 Thermo Scientific Smart-Vue Wireless Monitoring Solution...

  • Page 117: Software Compatibility

    (*) Requires Windows 10 version 1607 with cumulative update KB3206632 or higher. The Smart-Vue Client application was developed as a standalone executable program. Smart-Vue Client can be installed to your computer using the Smart-Vue Server/Smart-Vue Client installation CD-ROM. The application may also be: •...
  • Page 118 Introduction 2. Click on Manage Services and Applications Services   3. For normal operation, the following Smart-Vue Server-related services must be started and running as services: • MySQLThermo • SVuServer • SVuAMS name>] • SVuSmartSvc [emul_<receiver emul_<receiver name> Please refer to your specific computer operating system documentation for information on accessing services.
  • Page 119 CAUTION: By default, the first-time-configuration wizard automatically creates the SmartService SVuSmartSVC [local] (or emul_<local>). If you change the name of a receiver using Smart-Vue Client, the name of the associated SmartService also changes. Smart-Vue Server is the heart of the Smart-Vue wireless monitoring system.
  • Page 120 MySQL service, or a server problem). This application does not replace the Smart-Vue Server/Smart-Vue Client alarm systems and alert handling mechanisms. “CloudPush” runs as a service alongside Smart-Vue Server, on the same 21.3.6 CloudPush computer. CloudPush replicates user information and sensor parameters following user or sensor settings changes, and alarms in case of alarms.

  • Page 121: Preventive Maintenance Guidelines

    Guidelines 22.1 Device Installation The Smart-Vue system is based on collecting data at various sources, such as freezers and ovens, and transmitting it wirelessly to a central database, as described earlier in this document. As such, you must take certain aspects of wireless communications into account when installing your modules.
  • Page 122 Situations after installation using SDP Solution as repeaters All modules of the same level are repeaters for 3 other You may leave In Smart-Vue Client, manually change modules (refer Figure 60) auto-connect active the wireless path for these 3 sensors, (in Smart-Vue Cli-...
  • Page 123 Preventive Maintenance Guidelines automatic reconnection activated in Smart-Vue Client, battery life in the Level 1 modules is protected, yet the Level 1 modules could serve as repeaters if there is a problem with the dedicated repeater. Figure 60. Over-using Level 1 modules as repeaters radically shortens battery life Figure 61.
  • Page 124 This same network branch can be optimized by placing the receiver in a more central location. This also reduces battery consumption in Level 1 modules. Figure 64. The network branch can be optimized by placing the receiver appropriately ® Administrator Guide v 2.2 Thermo Scientific Smart-Vue Wireless Monitoring Solution...
  • Page 125 22.1.2 Module Wireless Wireless system range is generally specified as a line-of-sight measurement, that is, without physical obstacles. Smart-Vue modules offer a line-of-sight Communications range that can reach up to 700 meters (2300 ft). This range can be extended by using repeaters, including using the modules themselves as repeaters (native feature in all Smart-Vue modules).
  • Page 126 CAUTION: It is important for the wireless signal strength for Smart-Vue modules indicated in Smart-Vue Client to be 40% or higher. If the signal strength for any given module or repeater is lower than 40%, then you must try to reposition modules for better performance or consider using one or more repeaters to achieve a stronger end-to-end signal.
  • Page 127 Avoid an undesirable angle of penetration by repositioning the receiver or by using a repeater (second image below). Figure 67. Avoid signal attenuation due to angle of penetration ® Thermo Scientific Smart-Vue Wireless Monitoring Solution Administrator Guide v 2.2...
  • Page 128 Figure 69. Respect minimum distance between devices 22.1.2.2 Interference with other electronic devices Smart-Vue products use the license-free ISM band (Industrial Scientific Medical). This frequency is reserved for remote monitoring-type applications, and is different from those used for cellular telephones and wireless land-line phones (DECT), and those used for Wi-Fi and Bluetooth wireless protocols.
  • Page 129 1. Start by configuring alarms in Smart-Vue Client (as described in the Smart-Vue Client User Manual). 2. Test your alert configuration by inducing temporary alarm conditions...
  • Page 130 When preparing Smart-Vue modules for use in sterile environments, you may clean the module with a soft cloth using a variety of products, described (Chemical Compatibility) in the table below. The different parts of the Smart-Vue module that may be sensitive to such products are: Transparent...
  • Page 131 (UPS) that protects against power surges and provides temporary power to back up the machine and components. • All Smart-Vue products that use a power adapter should also be plugged into a UPS. • Weekly manual system testing (e.g., disconnect a sensor from its Smart-Vue module, verify that the alarm system is working) should be performed as defined in your Standard Operating Procedure (SOP).
  • Page 132 Server/Smart-Vue Client CD-ROM for details on installing Smart-Vue receivers and Smart-Vue Server/Smart-Vue Client software. Smart-Vue modules must be handled with care to avoid damaging them. In 22.1.3.4 Proper Device particular, avoid dropping the modules or other equipment and do no Handling subject them to undue shock, even light shock.
  • Page 133 Preventive Maintenance Guidelines 22.1.4 Module Interface Smart-Vue modules offer a simple interface comprised of an LCD screen 22.1.4.1 LCD and Pushbutton and a pushbutton, as described here (for normal operation): • Battery information is updated at least once a day.
  • Page 134 Preventive Maintenance Guidelines 22.1.4.2 Alarm Conditions In case of a sensor alarm, the LCD on the Smart-Vue module displays Shown on LCD information concerning the detected alarm. Alarm icon Alarm description Figure 72. Smart-Vue module indicating high alarm condition CAUTION: It is important to note that for alarms triggered when a limit...
  • Page 135 Follow these steps to install new modules automatically: 1. Press the button on the front of the module for 3 seconds. 2. If a receiver or repeater is within wireless range, the Smart-Vue module automatically establishes the wireless connection, as shown in the sequence of screen shots below: ...
  • Page 136 17 = All others sensor (see “Z” below) YY: Firmware year 50 = 2010, 51 = 2011, 52 = 2012, etc. for Smart-Vue F: Frequency: 4 or 6 = 915 MHz; 3 = 868 MHz or 867 MHz (refer to module label);...
  • Page 137 Smart-Vue modules. To estimate remaining battery capacity, the system performs a calculation based on wireless activity, sensor readings, and standby time. Here are other relevant details regarding the batteries in Smart-Vue modules. ® Thermo Scientific Smart-Vue Wireless Monitoring Solution Administrator Guide v 2.2...
  • Page 138 6. Do not solder directly on the battery. 7. Do not mix new and used batteries or batteries from different origins. 8. Respect the polarities of the battery. 9. Do not short-circuit. ® Administrator Guide v 2.2 Thermo Scientific Smart-Vue Wireless Monitoring Solution...
  • Page 139 Preventive Maintenance Guidelines 22.1.4.8 Memory storage The table below shows the storage capacity for readings in Smart-Vue capacity module memory based on the sample rate (measurement frequency).. Table 5: Smart-Vue module memory capacity Single-sensor module Memory capacity Reading interval (minutes)
  • Page 140 8 digits_ 1 letter Temperature/ 10000001_T for temperature Label 10000001 on sensor Humidity 10000001_H for humidity Smart-Vue Client prompts for serial number entry upon Init. 14 digits (converter)_5 characters PT100 C20008002A292B_B000F Label on module (converter): A:for LN2 tank -200 to 0°C C20008002A292B B:for regular PT100 -80°C...

  • Page 141: Preventive Maintenance

    Check your system every day. 22.2.2 Daily • Launch the Smart-Vue Client application every day. Make sure that all sensors are read at least once per day by one or more users. • Check for technical alarms displayed in gray on the dashboard. (See diagnostics section later in this document if an error is displayed).
  • Page 142 Contact your database administrator to setup a daily backup strategy. • By default, the database is installed in: C:\SmartVue > Mysql > mysql server 5.0 > data > thermo • Perform an “Alert Test” before the weekend (Smart-Vue Client Tools 22.2.3 Weekly  Tests Alert test) ...
  • Page 143 Preventive Maintenance Guidelines Figure 75. Using Smart-Vue Client to test alerts (Tools Alert test)  • Generate a technical alarm for a receiver fault in order to make sure that the configured alert chain operates as expected. • If you have one or more critical devices, generate a technical alarm for an module fault.
  • Page 144 22.2.4 Monthly  Smart-Vue Client can be used to run a wireless performance test, checking all modules in a user’s view. All modules must have a signal strength of 40% or higher. Repeat the operation for modules whose signal is weaker than 40% (by double-clicking on the line with module(s) in question) to check the signal strength again.
  • Page 145 Mounting systems must be secure and hold modules and sensors firmly. Database archive • Use Smart-Vue Client to archive your data. This will also generally improve overall system performance. UPS maintenance in compliance with manufacturer recommendations • Uninterrupted power supplies (UPS) must be maintained in proper working order.

  • Page 146: Troubleshooting

    (in Smart-Vue Client, under Add alert device – F8). • For a telephone modem: make sure that the modem is properly plugged into the server computer and the telephone line.

  • Page 147: Diagnostic Flowcharts

    (refer to Section 21.2.2 - diagnostic flowchart) • Low battery [-1002] Replace the module’s battery. Certain precautions must be taken before changing batteries. Please check the Smart-Vue Client user manual for more details. 23.2 Diagnostic The next section provides diagnostic flowcharts to guide you through...
  • Page 148 Troubleshooting 23.2.1 Sensor Disconnected or Sensor Failure (-997) Figure 76. Sensor disconnected or sensor failure (-997) ® Administrator Guide v 2.2 Thermo Scientific Smart-Vue Wireless Monitoring Solution...
  • Page 149 Troubleshooting 23.2.2 Wireless Connection Temporarily Interrupted (-998) Figure 77. Wireless connection temporarily interrupted (-998) ® Thermo Scientific Smart-Vue Wireless Monitoring Solution Administrator Guide v 2.2...

  • Page 150: Reinstalling Smart-Vue Server

    Previously, it was necessary for technicians perform a complete system installation, then add receivers one-by-one, followed by modules. Starting with Smart-Vue 2.0.3, all you need to do is copy all the required folders (presumably from a recent and reliable system backup) to the expected location on the new computer, and run the service registration command (SVUServiceReg) using the "/reinstall"...

  • Page 151: Contact Information

    Contact information 24 Contact Depending on your support license, you may contact Smart-Vue technical information support for assistance. You may contact Smart-Vue technical support directly. To send e-mail to technical support: 1. Click on Help  Support ( ). The upper right-hand part of the screen contains a zone in which you may write the body of your e-mail.

  • Page 152: Warranty Statement

    Terms and Conditions of Sale applicable to your purchase of this product. Unless otherwise agreed to in writing, Thermo Scientific warrants that the product will conform to published specifications for a period of one year from the date of delivery.
  • Page 153 (manufacturer or specific agent/rep organization), and purchase order number. IF YOU NEED ASSISTANCE: Thermo Scientific products are backed by a global technical support team ready to support your applications. We also offer cold storage accessories, including remote alarms, temperature recorders and validation services.
  • Page 154 Thermo Fisher Scientific Inc. 275 Aiken Road Asheville, NC 28804 United States www.thermofisher.com 326830H01 Rev. D...

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