Thermo Scientific Smart-Vue Administrator's Manual
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Thermo Scientific Smart-Vue Administrator's Manual

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Thermo Scientific
Smart-Vue
Administrator's Manual
316266H13
January 2011

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Summary of Contents for Thermo Scientific Smart-Vue

  • Page 1 Thermo Scientific Smart-Vue Administrator's Manual 316266H13 January 2011...
  • Page 2 Thermo Scientific products do not contain any internal components that require user intervention or repair. If the product or device shows signs of improper operation, disconnect it immediately from its power source and contact Thermo Scientific technical services so that the device can be examined under proper conditions.

  • Page 3: Table Of Contents

    2.1.2.3 Radio wave absorption ............. 25 2.1.2.4 Environment-related properties ........26 2.1.2.5 Interference with other electronic devices ....... 29 2.1.2.6 Placing Smart-Vue end-point module for best performance 29 2.1.3 Installation recommendations ..........30 2.1.3.1 IQ/OQ ................30 2.1.3.2 Cleaning procedure (chemical compatibility) ....31 2.1.3.3 General precautions ............
  • Page 4 2.2.6 Every 5 years ................. 52 3 Troubleshooting ................53 3.1 Error codes ................. 53 3.2 Diagnostic flowcharts ..............54 3.2.1 -997: Probe error ..............55 3.2.2 -998: Communication error ........... 56 3.2.3 -999: General error ..............57 Smart-Vue Administrator Manual Thermo Fisher Scientific...

  • Page 5: Software Architecture

    Software Architecture 1 Software This section describes the various software components of the Smart-Vue monitoring system. Architecture 1.1 Overview The Smart-Vue system operates in a traditional client-server mode: the Smart-Vue Client application installed on computers in the network accesses and manages data stored on a common server.
  • Page 6 Software Architecture The physical components (sold separately) of the Smart-Vue system include: Smart-Vue wireless sensor end-point modules • Temperature • Temperature + Relative humidity • Platinum Resistance Thermometer (PT100) • 4-20 mA • Dry Contact • /Temperature • Differential Pressure Receivers / repeaters •...
  • Page 7 Software Architecture The software components of the Smart-Vue system include: Smart-Vue software components • Smart-Vue Client (installed on as many computers as required) • Smart-Vue Server (one central server per site) • Smart-Vue Alarm Management System (service running on server computer) •...
  • Page 8 Software Architecture Figure 2. Overall Smart-Vue system hardware and software architecture Smart-Vue Administrator Manual Thermo Fisher Scientific...

  • Page 9: Applications

    32-bit operating system versions, Windows XP SP2 or higher, ® Vista or 7 Business, Ultimate, and Enterprise, Windows Server 2003 and 2008. Smart-Vue Client can be installed to your computer using the Smart-Vue installation CD-ROM. The application may also be: •...

  • Page 10: Services

    Software Architecture Note : Windows XP and Windows Server 2003 allow service applications to interact with the desktop. You may access the Smart-Vue applications using their icons in the application tray in the lower right-hand corner of the desktop ( ).

  • Page 11: Smartservice

    Smart-service as emul_local. This name can be changed using the Smart-Vue Server interface. 1.3.3 Smart-Vue Server Smart-Vue Server is the central software component in the Smart-Vue system. This application requires a PC running the following Microsoft Windows 32 bit systems: XP Pro SP2 or later, Vista or 7 Business, Ultimate, and Enterprise, Windows Server 2003 and 2008.
  • Page 12 Software Architecture Smart-Vue server acts as a middleware application that forwards data collected from Smart-Vue end-point modules (via receivers) to the MySQL database, and managing all configuration, user, and alarm system settings. This application runs as a service, receiving client workstation connections on port 1090.

  • Page 13: Receiver List

    Software Architecture Figure 3. Smart-Vue Server graphical user interface Note : These functions are for expert use only. Here is a description of the available options in this interface: 1.3.3.1 Receiver list Act as Remote Server on port Enables you to change the port for TCP communication with client.
  • Page 14 100 ms require a very fast server. Send back to client interval Sets frequency at which SVuServer sends information back to Smart-Vue Client. Speeds under 100 ms require a very fast network. Remove receiver Removes the selected receiver from the application.

  • Page 15: Sql Database Settings

    There is no confirmation when you press this button. 1.3.3.2 SQL database settings To view and/or modify Smart-Vue Server database settings, click on the SQL database settings tab. Figure 4. Smart-Vue Server: SQL database settings Thermo Fisher Scientific...

  • Page 16: Services - Settings

    Software Architecture Here is a description of the settings on this tab: User name / password Login information used by Smart-Vue Server to connect to My SQL. The user name and password are set by default during installation and may only be changed by a qualified database administrator.
  • Page 17 That is, the server may have configured printers that are not the same as those on the Smart-Vue Client computer, and you may wish to use those printers to print alerts from Smart-Vue Client (under Alert Settings, F8).

  • Page 18: Eula

    See section Part 11 Enabling/disabling 21 CFR Part 11 on page 16 1.3.3.4 EULA Click on this tab to display the Smart-Vue Server End-user Licence Agreement. 1.3.3.5 About Click on this tab for software version and Thermo Scientific contact information 1.3.3.6 Application menus and...
  • Page 19 Smart-Vue Server service. 1.3.4 Enabling/disabling 21 The Smart-Vue monitoring system includes an option to comply with 21 CFR Part 11 requirements. This feature is controlled from the Smart-Vue CFR Part 11 Server user interface, on the Services-Settings tab.
  • Page 20 If this option is changed on the Smart-Vue server (enabled or disabled), you must close all Smart-Vue Client applications and restart them for the change to take effect. Enabling this option slightly modifies Smart-Vue Client operation.

  • Page 21: Alarm Management System

    Software Architecture 1.3.5 Alarm Management Running as a service, the Smart-Vue Alarm Management System (AMS) System is an application that generates alerts based on the information transmitted by Smart-Vue Server to the database. AMS transforms alarms detected by the appropriate SmartService, transmitted to Smart-Vue...
  • Page 22 SVuAMS is listed as “started” in the list of active Windows services(My Computer ==> Manage ==> Services and Applications ==> Services). Note : If you shutdown Smart-Vue AMS, your system will no longer generate alerts when anomalies are detected. The main menu bar also has the following icons:...

  • Page 23: Preventive Maintenance Guidelines

    Guidelines 2.1 Device installation The Smart-Vue system is based on collecting data at various sources, such as freezers and ovens, and transmitting it wirelessly to a central database, as described earlier in this document. As such, you may need to take some aspects of wireless communications into account when installing your end-point modules.
  • Page 24 The number of modules per receiver is 15 or fewer (here we are not counting the total number of end-point modules in the network, but only those that are connected to a given receiver) Smart-Vue Administrator Manual Thermo Fisher Scientific...
  • Page 25 Level 2 modules. Here, the system is optimized by adding a repeater. In this case, with Autoconnect activated in Smart-Vue Client, battery life in the Level 1 modules is protected, yet the modules can serve as repeaters if there is a problem with the dedicated repeater.
  • Page 26 Level 2 modules on one of the Level 1 modules, and the other Level 2 module on the second Level 1 module. Smart-Vue Administrator Manual Thermo Fisher Scientific...
  • Page 27 Figure 13. The Level 1 repeater represents a critical path for this network branch This same network branch can be optimized by placing the receiver in a more central location. Thermo Fisher Scientific Smart-Vue Administrator Manual...

  • Page 28: End-Point Module Wireless Communications

    700 meters (2300 ft). This range can be extended by using repeaters, and by using the end-point modules themselves as repeaters (native feature in all Smart-Vue end-point modules). In a closed environment (i.e. indoors), range generally reaches from 25 to 100 meters (82 –to 330 ft) without a...

  • Page 29: Radio Wave Propagation

    Note : It is important for the wireless signal strength indicated in Smart-Vue Client to be 30% or higher. If the signal strength for any given end-point module or repeater is lower than 30%, then you must try to reposition end-point modules for better performance or consider using one or more repeaters to achieve a stronger end-to-end signal.

  • Page 30: Environment-Related Properties

    Fire-safety walls, elevator shafts, staircases and supply areas should be considered as screening (causing a screen). Avoid screening by repositioning the transmitting and/or receiving antenna away from the radio shadow, or by using a repeater. Smart-Vue Administrator Manual Thermo Fisher Scientific...
  • Page 31 Signals should be transmitted as directly as possible through walls. Wall niches should be avoided. Avoid an undesirable angle of penetration by repositioning the receiver or by using a repeater. Thermo Fisher Scientific Smart-Vue Administrator Manual...
  • Page 32 Distance between receiver and sources of interference The distance between receivers and other transmitters (e.g. GSM / DECT / wireless LAN) or high-frequency sources of interference (computers, audio and video equipment) should be at least 40cm. Smart-Vue Administrator Manual Thermo Fisher Scientific...

  • Page 33: Interference With Other Electronic Devices

    Smart-Vue products complies with current international standards and regulations for each country in which they are sold. Note : It is worth noting that radio-frequency emissions from Smart-Vue end-point modules are 80 times weaker than a cell phone.

  • Page 34: Installation Recommendations

    1. Start by configuring alarms in Smart-Vue Client (as described in the Smart-Vue Client User Manual). 2. Test your alert configuration by inducing temporary alarm...

  • Page 35: Cleaning Procedure (Chemical Compatibility)

    When preparing Smart-Vue end-point modules for use in sterilized environments, you may clean the end-point module with a soft cloth using a variety of products, described in the table below. The different parts of the Smart-Vue end-point module that may be sensitive to such products are: Transparent...
  • Page 36 Elastomer SEBS Transparent Window Acrylic/Polyc arbonate Alloy PC/PMMA Ratings: E = Excellent, G = Good, F = Fair, P = Poor Note : Do not allow liquid to penetrate the openings on CO sensors. Smart-Vue Administrator Manual Thermo Fisher Scientific...

  • Page 37: General Precautions

    2.1.3.3 General precautions • The personal computer (PC) running Smart-Vue Server software runs continuously, 24/7/365, and should be connected to an Uninterruptible Power Supply (UPS) that protects against power surges and provides power to back up the PC and components.

  • Page 38: Proper Device Handling

    Ideally, ultimate contact is with a security department or company with 24/7 monitoring. • When routing cable for Smart-Vue sensor (if necessary), avoid direct contact with or close proximity placement of the sensor cabling with any high voltage wiring. Cabling should be placed with no less than a minimum of 5 cm (2 inches) distance from high voltage components.

  • Page 39: End-Point Module Interface

    Preventive Maintenance Guidelines 2.1.4 End-Point module interface 2.1.4.1 LCD and pushbutton Smart-Vue end-point modules offer a simple interface comprised of an LCD screen and a pushbutton, as described here (for normal operation): • Battery information is updated once a day •...
  • Page 40 Figure 16. Smart-Vue end-point module interface overview 2.1.4.2 Alarm conditions shown When alarms are configured in Smart-Vue Client, the LCD on the on LCD Smart-Vue end-point module changes if an alarm condition is detected. Smart-Vue Administrator Manual...
  • Page 41 Note : It is important to note that for alarms triggered when a limit value has been exceeded, the triangular indicator remains displayed on the Smart-Vue end-point module screen until the alarm is acknowledged via the software. The triangle remains even if the sensor value returns to a level within alarm limit boundaries.

  • Page 42: Short-Press

    On double-end-point modules, such as temperature/humidity and temperature/CO • Press once to update the display with a fresh reading of sensor 1. • Press again to update the display with a fresh reading of sensor 2. Smart-Vue Administrator Manual Thermo Fisher Scientific...

  • Page 43: Long-Press

    Preventive Maintenance Guidelines 2.1.4.4 Long-press A long-press of three seconds on the Smart-Vue button initiates automated end-point module installation using the integrated Service Discovery Protocol. Note : This installation method is designed for networks with up to around 15 end-point modules. For larger sites, please see the Thermo Scientific Smart-Vue Software User Manual for setup instructions or check with an experienced technician.

  • Page 44: End Point Module Serial Numbers

    Figure 18 we recommend that you avoid performing a long-press again, which consumes battery life for no reason. In that case, install the end-point module in Smart-Vue Client manually. 2.1.4.5 End point module serial...

  • Page 45: Color Ring (Shrink Tube) Scheme

    • Oven PT100 sensor: red 2.1.4.7 Battery When evaluating battery life, the Smart-Vue System does not query a end-point module to check the current battery strength. This method actually consumes battery power and is incompatible with our goal to provide extremely long battery life in Smart-Vue modules. Instead, battery life is based on a count of wireless board activity.
  • Page 46 Preventive Maintenance Guidelines The table below provides a summary of the reference count/battery life calculation: Smart-Vue SAFT Battery model # 17500 (Battery %/Count) Cross Reference Chart Battery% Battery Count Battery% Battery Count Battery% Battery Count Battery% Battery Count 11805 23156...
  • Page 47 3. Do not heat above 120°C or incinerate. 4. Do not disassemble. 5. Do not recharge. 6. Do not solder directly on the cell. 7. Do not mix new and used cells or cells from different origins. Thermo Fisher Scientific Smart-Vue Administrator Manual...

  • Page 48: Memory Storage Capacity

    Preventive Maintenance Guidelines 8. Respect the polarities of the cell. 9. Do not short-circuit. 2.1.4.8 Memory Storage The table below shows the storage capacity for readings in Smart-Vue Capacity end-point module memory based on the sample rate (measurement frequency). Single sensor module...

  • Page 49: Sensor Serial Numbers

    10 digits = 0932004887 Label 0932004887 tial sensor serial on back side of Software prompt pressure number module upon init 8 Digits_1 letter 03002F25_C for Label 03002F25 on sensor Software prompt upon init 03002F25_T for temperature Thermo Fisher Scientific Smart-Vue Administrator Manual...

  • Page 50: Ongoing Maintenance

    Contact your Thermo Fisher Scientific Technician or Sales Representative to find out more about setting-up a calibration or preventative maintenance contract for your Smart-Vue end-point modules 2.2.1.1 Digital sensor overview Digital sensors have several advantages over analog sensors, including: •...
  • Page 51 12 data bits • 2 stop bits (CRC) This temperature information is transmitted by the wireless end-point ® module using the 1-WIRE protocol (one wire bus) developed by Dallas Semiconductor. This digital information is never modified. Thermo Fisher Scientific Smart-Vue Administrator Manual...
  • Page 52 This wireless frame is then transmitted (wirelessly) by the end-point module to the receiver plugged into the Smart-Vue Server computer or to a receiver on the network. The frame is composed like this:...
  • Page 53 The digital information is then transformed into its true value by the software. Figure 20. Smart-Vue Client benefits from accurate data all the time The advantage of this system is that the information is not modified in any way along the communication chain. The original value is intact from one end to the other.

  • Page 54: Daily

    • Make sure that no error codes are displayed on the Smart-Vue client dashboard (main screen), such as “-999”. Check the diagnostics section later in this document in case an error is displayed.

  • Page 55: Weekly

    • This enables you to test your configuration and related equipment. Figure 21. Use Smart-Vue client to test alerts • Generate a technical alarm for a receiver fault in order to make sure that the configured alert chain operates as expected.

  • Page 56: Monthly

    • Range tests (Smart-Vue Client ==> Tools) • Using Smart-Vue Client to run a performance test once a month. All end-point modules must have a signal strength of 30% or higher. Repeat the operation for end-point modules whose signal is weaker than 30% (by double-clicking on the end-point module(s) in question) to check the signal strength again.

  • Page 57: Every 5 Years

    Contact your Thermo Fisher Scientific technician or sales representative to find out more about setting-up a calibration or preventative maintenance contract for your Smart-Vue end-point modules. • Visually check cables, connectors, power adapters and holders (Velcro, screws, and magnet) •...

  • Page 58: Troubleshooting

    • -993: NOT USED • -994: Link between Smart-Vue Server and the Smart-Service • Firewall: TCP port used between Smart-Vue Server and Smart- Service must be open (Port 1091, 1092,…) • Restart Smart-Service from the Smart-Vue Server interface • -995: Smart service failure •...

  • Page 59: Diagnostic Flowcharts

    • Network issues… Ping the receiver to see if it responds. • Check COM port settings (COM Port Redirector device manager and Smart-Vue Server settings) • Unplug receiver power supply for at least one minute and plug it back in.

  • Page 60: 997: Probe Error

    Troubleshooting 3.2.1 -997: Probe error Smart-Vue Administrator Manual Thermo Fisher Scientific...

  • Page 61: Communication Error

    Troubleshooting 3.2.2 -998: Communication error Thermo Fisher Scientific Smart-Vue Administrator Manual...

  • Page 62: 999: General Error

    Troubleshooting 3.2.3 -999: General error Smart-Vue Administrator Manual Thermo Fisher Scientific...

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