Cooling System Failure; Software Loading Failure - H3C SecPath F100-X-G3 Installation Manual

Cooling system failure

Symptom
The temperature of the firewall is higher than the normal operating temperature (45°C or 113°F).
Solution
To solve the issue:
1. Verify that the fans are operating correctly.
2. Verify that the operating environment of the firewall has good ventilation.
3. If the following alarm information is generated, the temperature of the firewall has reached the
warning-level high temperature alarm threshold,
%Nov 28 20:02:59:085 2019 H3C DEV/4/TEMPERATURE_WARNING: -Context=1; Temperature is
greater than the high-temperature warning threshold on slot 1 sensor outflow 1. Current
temperature is 58 degrees centigrade.
Use the
firewall keeps rising. If the temperature has reached the alarming-level high temperature alarm
threshold, back up data immediately, power off the firewall, and contact your local sales agent.
Information about the firewall temperature in the
varies by firewall model.
NOTE:
Only the F100-A-G3, F100-E-G3, F1000-C-G3, F1000-S-G3, F1000-A-G3, and F1000-E-G3
firewalls support the
4. If the issue persists, contact your local sales agent.

Software loading failure

Symptom
Software loading fails and the system runs the software of the previous version.
Solution
To solve the issue:
1. Verify that the physical ports are correctly connected.
2. Verify that no parameter is configured incorrectly during the loading process. You can examine
the software loading process displayed on the HyperTerminal for configuration errors. The
following errors can lead to software loading failure.
When XMODEM is used to load software, a baud rate other than 9600 bps is selected, but

the baud rate for the HyperTerminal is not reset.
When TFTP is used to load software, an incorrect IP address, software name, or TFTP

serve path is configured.
When FTP is used to load software, an incorrect IP address, software name, username, or

password is entered.
3. If the issue persists, contact your local sales agent.
display environment
display environment
command to examine whether the temperature of the
display environment
command.
6-38
command output