About This Manual Related Documentation In addition to this manual, each H3C SecPath Series Security Products documentation set includes the following: Manual Description It introduces the functional features, H3C SecPath Series Security Products principles and guide to configuration and Operation Manual operation for H3C SecPath Series Security Gateways/Firewalls.
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Chapter Contents Introduces system hardware maintenance, 6 Hardware Maintenance including replacing DDR SDRAM. Lists common system failures and specific 7 Troubleshooting locating methods. Details appearance, panel and LEDs of the Multifunctional Interface functional modules available on the SecPath Modules F1000-A, as well as module installation and connection of interface cables.
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II. GUI conventions Convention Description Button names are inside angle brackets. For example, click < > <OK>. Window names, menu items, data table and field names are inside square brackets. For example, pop up the [New User] window. Multi-level menus are separated by forward slashes. For example, [File/Create/Folder].
Installation Manual H3C SecPath F1000-A Firewall Table of Contents Table of Contents Chapter 1 Product Overview ......................1-1 1.1 Brief Introduction........................ 1-1 1.2 Hardware Features ......................1-2 1.2.1 Appearance ......................1-2 1.2.2 System Description ....................1-2 1.2.3 LEDs........................1-3 1.2.4 Attributes of the Fixed Interfaces ................1-4 1.2.5 MIM .........................
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Installation Manual H3C SecPath F1000-A Firewall Table of Contents 4.2 Configuration Fundamentals....................4-6 4.2.1 Basic Configuration Procedures................4-6 4.2.2 Command Line Interface..................4-7 Chapter 5 Software Maintenance....................5-1 5.1 Introduction ........................5-1 5.1.1 Boot Menu ....................... 5-1 5.1.2 Upgrading the Application and Boot ROM Programs Using XModem....5-3 5.1.3 Backing up and Restoring the Extended Segment of the Boot ROM .....
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Installation Manual H3C SecPath F1000-A Firewall List of Figures List of Figures Figure 1-1 Front panel of the H3C SecPath F1000-A............1-2 Figure 1-2 Rear panel of the H3C SecPath F1000-A ............1-2 Figure 3-1 Installation procedure ................... 3-1 Figure 3-2 Install the H3C SecPath F1000-A firewall in a rack..........3-3 Figure 3-3 Grounding screw on the firewall ................
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Installation Manual H3C SecPath F1000-A Firewall List of Tables List of Tables Table 1-1 Technical specifications of the H3C SecPath F1000-A .......... 1-2 Table 1-2 LEDs on the front panel of the H3C SecPath F1000-A.......... 1-3 Table 1-3 Attributes of the console port.................. 1-4 Table 1-4 Attributes of the AUX port ..................
Installation Manual H3C SecPath F1000-A Firewall Chapter 1 Product Overview Chapter 1 Product Overview 1.1 Brief Introduction H3C SecPath F1000-A Firewall is a new-generation firewall intended for the use on enterprise networks. It can act as the egress firewall for medium businesses and internal firewall for large and medium enterprises.
Installation Manual H3C SecPath F1000-A Firewall Chapter 1 Product Overview It supports active/standby switchover to protect current services against interruption, eliminating the defects of traditional networking solution, for example, VRRP networking solution. You can upgrade the application and Boot ROM programs on line to add features and extend functions.
Installation Manual H3C SecPath F1000-A Firewall Chapter 1 Product Overview Description Software running LED: Blinking means the software is operating normally; OFF means the software is faulty. GE interface LED: LINK ON means a link is present; OFF means no link is present. GE interface LED: ON means data are being transmitted/received on the interface;...
Installation Manual H3C SecPath F1000-A Firewall Chapter 1 Product Overview III. Gigabit Ethernet (GE) Interface On the H3C SecPath F1000-A, the SRPU board provides two 10/100/1000 Mbps Ethernet interfaces: Ethernet 0 (right) and Ethernet 1 (left), each as optical or electric interface.
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Installation Manual H3C SecPath F1000-A Firewall Chapter 1 Product Overview Description Multi-mo Single Single Single Single mode mode Attribute mode mode short-ha medium-ha ultra-long short-haul long-haul ul (850 ul (1310 haul (1550 (1310 nm) (1550 nm) Central 850 nm 1310 nm 1310 nm 1550 nm 1550 nm...
Installation Manual H3C SecPath F1000-A Firewall Chapter 2 Preparation for Installation Chapter 2 Preparation for Installation 2.1 Site Requirements The H3C SecPath Series Firewalls must be used indoors. To guarantee the normal operation and long service life of your device, install it in an environment that can meet the requirements in the following subsections.
Installation Manual H3C SecPath F1000-A Firewall Chapter 2 Preparation for Installation Table 2-2 Limit to the content of dust in an equipment room Substance Unit Content ≤ 3 X 10 Dust Particles/m³ (No visible dust on the table top for three days) Note: diameter of a dust particle ≥...
Installation Manual H3C SecPath F1000-A Firewall Chapter 2 Preparation for Installation 2.1.4 Electromagnetic Environment All interference sources, wherever they are from, impact the firewall negatively in the conducted emission patterns of capacitance coupling, inductance coupling, electromagnetic wave radiation, and common impedance (including the grounding system) coupling.
Installation Manual H3C SecPath F1000-A Firewall Chapter 2 Preparation for Installation Follow these safety precautions when installing or using your device: Keep the device far from the moisture and heat sources. Make sure that the device is well earthed. Always wear an ESD-preventive wrist strap when installing and maintaining the SecPath 1000F, making sure the strap has good skin-contact.
Installation Manual H3C SecPath F1000-A Firewall Chapter 3 Hardware Installation Chapter 3 Hardware Installation 3.1 Installation Procedure Start Install the cabinet (optional) Install the device at the specified place Connect the grounding wires Connect the power cord Connect the console terminal to device Verify the installation Power up the device...
Installation Manual H3C SecPath F1000-A Firewall Chapter 3 Hardware Installation Caution: Before you install your device, make sure that: You have read Chapter 2 “Preparation for Installation” carefully. The requirements in Chapter 2 are satisfied. 3.2 Mounting the Device You can install your device on a workbench/tabletop or in a rack. 3.2.1 Tabletop/Workbench-Mounting the Device If a 19-inch standard rack is unavailable, you can place the firewall on a clean workbench/tabletop.
Installation Manual H3C SecPath F1000-A Firewall Chapter 3 Hardware Installation (1) Pan-head screws (4) (2) Mounting ear (3) Guide rail Figure 3-2 Install the H3C SecPath F1000-A firewall in a rack 3.3 Installing an MIM For details about installing MIMs, see Chapter 8 “Multifunctional Interface Modules”. 3.4 Connecting the Grounding Wires Caution: When installing or using your device, properly connect the grounding wire for lightning...
Installation Manual H3C SecPath F1000-A Firewall Chapter 3 Hardware Installation (1) Grounding screw Figure 3-3 Grounding screw on the firewall Connect this screw to the earth ground using a grounding wire. The grounding resistance must be smaller than 5 ohm. If the device is mounted in a 19-inch standard rack, the rack must be earthed.
Installation Manual H3C SecPath F1000-A Firewall Chapter 3 Hardware Installation Figure 3-4 Console cable assembly III. Connecting the console cable When configuring the firewall through a console terminal, follow these steps to connect the console cable: Step 1: Select a console terminal. The console terminal can be either a standard ASCII terminal with an RS-232 serial port, or more commonly, a PC.
Installation Manual H3C SecPath F1000-A Firewall Chapter 3 Hardware Installation Figure 3-5 Ethernet cable assembly Note: In making network cables, shielded cables are preferred for the sake of electromagnetic compatibility. Cables for optical Ethernet interfaces For an optical Ethernet interface, you can choose the appropriate fiber cable, single-mode or multi-mode, depending on the 1000Base-FX SFP optical transceiver you are using (see Table 1-6 for fiber options).
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Installation Manual H3C SecPath F1000-A Firewall Chapter 3 Hardware Installation III. Connecting an Ethernet cable Take the fixed 10/100/1000 Mbps Ethernet 1 port on the front panel of the H3C SecPath F1000-A firewall for example. Follow these steps to connect its Ethernet cable: Caution: For each fixed Ethernet interface (for example, 10/100/1000 Mbps Ethernet 1 on the H3C SecPath F1000-A firewall), if both of its electrical and optical ports are connected,...
Installation Manual H3C SecPath F1000-A Firewall Chapter 3 Hardware Installation Caution: Laser danger: never look into the optical ports that are connected to the laser. It can harm your eyes. Step 1: Correctly connect one end of a fiber-optic cable to the Rx port of the 10/100/1000 Mbps interface on the firewall and the other end to the Tx port on the peer device.
Installation Manual H3C SecPath F1000-A Firewall Chapter 3 Hardware Installation (1) PWR1 switch (2) PWR0 switch (3) AC-input PWR1 (4) AC-input PWR0 Figure 3-6 Power socket on the AC-powered firewall II. Recommended power socket You are recommended to use a single-phase three-terminal socket with an earth contact, which must be properly grounded.
Installation Manual H3C SecPath F1000-A Firewall Chapter 3 Hardware Installation 3.7.2 Connecting a DC-Input PSU I. DC-input PSU DC input power: – 60 VDC to – 48 VDC II. Connecting a DC-input PSU Take the H3C SecPath F1000-A firewall for example. Step 1: Make sure that the PGND is securely connected to the earth ground.
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Installation Manual H3C SecPath F1000-A Firewall Chapter 3 Hardware Installation Note: Installation verification is extremely important, because the operations of the firewall depend on its stability, grounding, and power supply. 3-11...
Installation Manual H3C SecPath F1000-A Firewall Chapter 4 Booting and Configuration Chapter 4 Booting and Configuration 4.1 Booting You can only configure the H3C SecPath Series Firewall through the console port when you use it for the first time. 4.1.1 Setting up a Configuration Environment I.
Installation Manual H3C SecPath F1000-A Firewall Chapter 4 Booting and Configuration Figure 4-2 Set up a new connection Step 2: Set the terminal parameters. Set the HyperTerminal parameters of Windows98 as follows: Select serial interface Select the serial interface to be used from the Connect using drop-down list as shown in Figure 4-3.
Installation Manual H3C SecPath F1000-A Firewall Chapter 4 Booting and Configuration Baud rate = 9600 Data bits = 8 Parity = None Stop bits = 1 Flow control = None Click <OK> and the HyperTerminal window appears. Figure 4-4 Set communications parameters Select emulation type Choose [Properties/Settings] to enter the corresponding page and select the emulation as VT100 or Auto detect.
Installation Manual H3C SecPath F1000-A Firewall Chapter 4 Booting and Configuration Figure 4-5 Settings tab 4.1.2 Powering up the Firewall I. Checking before power-up Before powering up the firewall, check that: Both the power cord and the grounding wire are correctly connected. Proper power supply is used.
Installation Manual H3C SecPath F1000-A Firewall Chapter 4 Booting and Configuration III. Checking/Operating after power-up After powering up the firewall, check that: The ventilation system is operating well. After powering up the firewall, you can hear the sound of the fan blade spinning and feel the airflow when you put your hands close to the air vents.
Installation Manual H3C SecPath F1000-A Firewall Chapter 4 Booting and Configuration Press <Ctrl+B> to enter the Boot menu. Otherwise, the system starts decompressing the program. Note: To enter the Boot Menu, you must press <Ctrl+B> within three seconds after the prompt “Press Ctrl-B to Enter Boot Menu…”...
Installation Manual H3C SecPath F1000-A Firewall Chapter 4 Booting and Configuration 4.2.2 Command Line Interface I. Features of the CLI The CLI of the firewall offers lots of configuration commands for you to configure and manage the firewall. The CLI allows you to: Configure the device through the console port at the local.
Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance Chapter 5 Software Maintenance 5.1 Introduction The firewall maintains three types of files: Boot ROM program files Application program files Configuration files software maintenance mainly involves upgrading/downloading Boot ROM/application program files and uploading/downloading configuration files. 5.1.1 Boot Menu This section introduces the Boot menu that you use in maintaining the software of the firewall.
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Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance Start up and ignore configuration Enter debugging environment Boot Rom Operation Menu Do not check the version of the software Exit and reboot Enter your choice(1-9): Note that: To download an application program using XModem, see section 5.1.2 “Upgrading the Application and Boot ROM Programs Using XModem”.
Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance Caution: You are recommended to upgrade the software of the firewall under the guidance of support engineers. In addition, when upgrading the firewall, make sure the version of the Boot ROM software is consistent with that of the application program. 5.1.2 Upgrading the Application and Boot ROM Programs Using XModem You can use the console port to upgrade the software using XModem without the need of setting up a configuration environment.
Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance Note: The new baud rate takes effect only after you reconnect the terminal emulation program. Step 4: Select [Transmit/Send File] in the terminal window. The following dialog box pops up: Figure 5-1 Send File dialog box Step 5: Click <Browse>.
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Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance Writing file flash:/system to FLASH... Please wait, it may take a long time ################################################ Writing into Flash Succeeds. Writing file flash:/http.zip to FLASH... Please wait, it may take a long time ########################################################################## ###### #########...
Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance Caution: This upgrade approach is only used to upgrade a portion of the Boot ROM program, so you can make a second attempt once errors occur. 5.1.3 Backing up and Restoring the Extended Segment of the Boot ROM I.
Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance 5.1.4 Upgrading an Application Program Using TFTP Upgrade an application program with net is to download the application program using an Ethernet interface. In this approach, the firewall is the client that needs to be connected to the TFTP server using one of its fixed Ethernet interfaces.
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Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance Caution: The upgrade should be performed through interface ETH0 on the firewall. The item “IP address of the server: [192.168.1.10]” must be set to the IP address of the TFTP server connected to the Ethernet interface on the firewall. You are recommended to configure the IP addresses of the TFTP server network interface and that of the ETH0 on the firewall into the same network segment.
Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance 5.1.5 Uploading/Downloading a Program/File Using FTP The H3C SecPath Series Firewalls can act as the FTP server. Any FTP clients (local or remote) connected to the firewall can update configuration files or upgrade application/Boot ROM programs using FTP.
Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance Caution: The IP addresses assigned to the network interfaces of the PC and the firewall must reside on the same network segment. Set up a remote uploading/downloading environment using FTP H3C SecPath F1000-A (FTP Server) H3C SecPath F1000-A (FTP Server) H3C SecPath F1000-A (FTP Server)
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Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance [VPNGateway-luser-vpngateway] service-type ftp ftp-directory flash: Step 5: Add an authority level. [VPNGateway-luser-vpngateway] level 3 Step 6: Enable the FTP server. [VPNGateway] ftp-server enable After the FTP server is enabled and the user is added onto the firewall, any FTP client program can use the username and password to log onto the FTP server.
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Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance local file remote file Upon the completion of uploading, the prompt “ftp>” appears again. Enter dir to view the name and size of the uploaded file on the firewall. It has the same size as the original file on the host if the uploading is successful.
Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance Directory of flash:/ -rw- 8691281 Jun 16 2009 06:46:36 system -rw- 1830 Jun 17 2009 07:47:16 config.cfg -rw- 834724 Jun 18 2009 02:22:39 http.zip If the Web file is not included, the system gives the corresponding prompt. The Web file name defaults to http.zip.
Installation Manual H3C SecPath F1000-A Firewall Chapter 5 Software Maintenance 4: Boot the system from flash (This option requires backing up the extended segment of Boot ROM in flash, refer to 5.1.3 for details.) 5: The system ignores the software version of the Boot ROM program, its extended segment, and application program for backward compatibility.
Installation Manual H3C SecPath F1000-A Firewall Chapter 6 Hardware Maintenance Chapter 6 Hardware Maintenance 6.1 Preparing Tools Phillips screwdriver Flat-blade screwdriver ESD-preventive wrist strap Static shielding bag Note: These tools are not shipped with the firewall, so you need to prepare them yourself. 6.2 Opening the Chassis Cover Step 1: Power down the firewall and remove the power cords.
Installation Manual H3C SecPath F1000-A Firewall Chapter 6 Hardware Maintenance (1) Remove the six screws (2) Pull it out towards this direction Figure 6-1 Open the chassis Caution: Do not replace the hardware unless necessary and under the guidance of support engineers.
Installation Manual H3C SecPath F1000-A Firewall Chapter 6 Hardware Maintenance bytes Flash Memory Hardware Version is 3.0 CPLD Version is 2.0 Press Ctrl-B to enter Boot Menu “512M bytes DDR SDRAM” means that the firewall is installed with a DDR SDRAM of 512M bytes.
Installation Manual H3C SecPath F1000-A Firewall Chapter 6 Hardware Maintenance Figure 6-3 Position of the DDR SDRAMs, Flash, and Boot ROM on the mainboard Each DDR SDRAM has one positioning recess at its bottom for correct orientation. When installing a DDR SDRAM into a memory bank, press the positioning recess into the pin in the bank.
Installation Manual H3C SecPath F1000-A Firewall Chapter 6 Hardware Maintenance Caution: Hold the DDR SDRAM only by its non-conductive edge, because it is prone to ESD and could be damaged by incorrect operations. You need to exercise some strength to pull the DDR SDRAM out of its bank but do not overdo it.
Installation Manual H3C SecPath F1000-A Firewall Chapter 6 Hardware Maintenance (2) (1) (2) (2) (1) Insert the cover in this direction (2) Install six screws at these places Figure 6-5 Close the chassis cover Step 5: Tighten the four captive screws that are removed in steps 3 and 4 described in section 6.2 “Opening the Chassis Cover”...
Installation Manual H3C SecPath F1000-A Firewall Chapter 7 Troubleshooting Chapter 7 Troubleshooting 7.1 Troubleshooting the Power System Symptom: The PWR0/PWR1 LED does not light. Troubleshooting: Check that: The power switch of the PSU is turned on. The power switch of the mains supply is turned on. The power cord is connected correctly.
Installation Manual H3C SecPath F1000-A Firewall Chapter 7 Troubleshooting II. Illegible characters on the terminal Symptom: The powered-up firewall displays illegible characters on the console terminal. Troubleshooting: Make sure you have set on your terminal (HyperTerminal): Bits per second = 9600 Data bits = 8 Parity = None Stop bits = 1...
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Installation Manual H3C SecPath F1000-A Firewall Chapter 7 Troubleshooting Download From Net Exit to Main Menu Enter your choice(1-3): 2 Starting the TFTP download... Failed to find the updated file Please check the network setting!! Troubleshooting: Check that the file to be downloaded exists and you have correctly specified the directory in the TFTP server.
Installation Manual H3C SecPath F1000-A Firewall Chapter 8 Multifunctional Interface Modules II. Installing an MIM Caution: Before performing any of the following operations, make sure you have completely powered down the firewall to avoid getting electric shocks. Step 1: Place the firewall with its front facing towards you. Step 2: Turn off the mains supply and remove the power cord.
Installation Manual H3C SecPath F1000-A Firewall Chapter 8 Multifunctional Interface Modules Step 5: Pull the MIM towards you until it is completely separated from the bottom of the chassis. Caution: If you remove an MIM and do not install a new one right away, you must replace the blanking filler panel to prevent dust and debris from entering the firewall and to provide adequate ventilation.
Installation Manual H3C SecPath F1000-A Firewall Chapter 8 Multifunctional Interface Modules Table 8-2 describes the LEDs on the 1FE/2FE/4FE module panel and how to read their state. Table 8-2 LEDs on the 1FE/2FE/4FE module Description LINK OFF means no link is present; ON means a link is present. OFF means no packets are being transmitted/received on the ACTIVE interface;...
Installation Manual H3C SecPath F1000-A Firewall Chapter 8 Multifunctional Interface Modules Category-5 Direction of Direction of twisted-pair RJ-45 RJ-45 signal signal cable –– White (brown) –– –– Brown –– Ethernet cables are divided into two categories: straight-through and crossover. Straight-through cable: The sequences of the twisted pairs crimped in the RJ-45 connectors at both ends are the same.
Installation Manual H3C SecPath F1000-A Firewall Chapter 8 Multifunctional Interface Modules 8.5 1GBE/2GBE Module 8.5.1 Introduction 1-/2-port 10Base-T/100Base-T/1000Base-TX Ethernet interface module (1GBE/2GBE) can provide the communications between the firewall and a LAN. The 1GBE/2GBE module supports: The transmission distance of 100 meters over category-5 twisted-pair cable Three operating rates: 1000 Mbps, 100 Mbps, and 10 Mbps, with auto-sensing Full-duplex mode 8.5.2 Appearance...
Installation Manual H3C SecPath F1000-A Firewall Chapter 8 Multifunctional Interface Modules Figure 8-15 Ethernet cable II. Making an Ethernet cable To make an Ethernet cable with RJ-45 connectors using a category-5 twisted-pair cable, refer to Figure 8-16. A category-5 twisted-pair cable is composed of eight wires that are identified and grouped by colors of the outer insulator.
Installation Manual H3C SecPath F1000-A Firewall Chapter 8 Multifunctional Interface Modules operate normally; OFF means the POST fails. In the latter case, contact your agent for help. Step 3: Check the status of the LINK LED on the 1GBE/2GBE module panel. ON means a link is present.
Installation Manual H3C SecPath F1000-A Firewall Chapter 8 Multifunctional Interface Modules Figure 8-19 1GEF module panel Figure 8-20 2GEF module panel Table 8-8 LEDs on the 1GEF/2GEF module Description LINK OFF means no Rx link is present; ON means an Rx link is present. OFF means no packets are being transmitted/received on the interface;...
Installation Manual H3C SecPath F1000-A Firewall Chapter 8 Multifunctional Interface Modules 8.6.6 Connecting the Interface Fiber Cable Caution: In connecting the fiber cable, observe the following: Do not over-bend the fiber cable. Its curvature radius must be equal to or greater than 10 cm.
Installation Manual H3C SecPath F1000-A Firewall Chapter 8 Multifunctional Interface Modules 8.7.5 Troubleshooting SSL Module Symptom 1 : The STATUS LED is OFF when the firewall starts. Solution : The STATUS LED should be ON when the firewall starts. OFF means that the module or some components on the module are not powered on normally.
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