Annex A - Statement Limited Warranty - IONODES ION-R200 User Manual

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Annex A – Statement Limited Warranty
The warranties provided by IONODES Inc. (IONODES) in this Statement of Limited Warranty apply only to ION-R200
products purchased from an authorized IONODES Inc. (IONODES) Reseller, Integrator or Distributor and returned
from European, Asian or North American countries, and excludes all Latin American countries. The term "ION-R200"
means an ION-R200 module, any module upgrade, or accessories, or any combination of them. The term "ION-
R200" does not include any software programs, whether pre–loaded with the ION-R200, installed subsequently or
otherwise which are covered by a separate Limited Warranty. Nothing in this Statement of Warranty affects any
statutory rights of purchaser that cannot be waived or limited by contract. If you have any questions regarding this
Limited Warranty, contact IONODES Inc. and its resellers. The Warranty period for the ION-R200 is 3 years from date
of billing for the ION-R200 product.
The IONODES Warranty for ION-R200
IONODES warrants that each ION-R200 is free from defects in materials and workmanship and conforms to the
ION-R200 Official Published Specifications (See http://www.ionodes.com for details). The warranty period for an
ION-R200 is a specified, fixed period commencing on date of billing by IONODES for the Product. If a valid proof of
billing cannot be found, the warranty may be void by IONODES Inc. or measured from the date the ION-R200 has
shipped from a IONODES Depot center based on its serial number.
If, during the warranty period, the ION-R200 is not in good working order, IONODES will, at its option, repair or
replace it at no additional charge, except as is set forth below.
In some cases, the replacement product may not be new and may have been previously installed. Regardless of the
replacement product used, IONODES' appropriate warranty terms apply.
In case IONODES or your reseller are unable to repair an IONODES ION-R200, you can alternatively ask for a partial
refund as far as justified by the reduced value of the unrepaired ION-R200 or ask for a cancellation of the respective
agreement for such ION-R200 and get your money refunded.
Extent of Warranty
The warranty does not cover the repair or exchange of an ION-R200 resulting from misuse, accident, modification,
unsuitable physical or operating environment, improper maintenance by the end user, or failure caused by a
product for which IONODES is not responsible. The warranty is voided by removal or alteration of ION-R200 or parts
identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Items Not Covered by Warranty
IONODES does not warrant uninterrupted or error–free operation of an ION-R200. Any technical or other support
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