Responding To App Alerts - Dexcom G7 User Manual

For a list of system and technical alerts, go to the Glossary in the Safety Information
chapter. For more information on customizing all these alerts, go to the changing
alerts sections of the Alerts chapter. For more information on Silence All and Vibrate in
the app, go to the Changing All Alerts section of the Alerts chapter. For more
information on Silence All and Vibrate Only in the receiver, go to the Customizing
Sounds section of the Alerts chapter.

Responding to app alerts

When you get an alert, your first priority is to resolve it: make a treatment decision or
fix a system issue.
Afterward, acknowledge the alert on your display device by tapping OK on the alert.
Until you acknowledge the alert, it re-alerts every 5 minutes.
You can also acknowledge an alert from your Lock screen by following these
instructions:
iPhone
There are two ways to acknowledge alerts from your Lock screen:
Dexcom G7
12.4 High Glucose
OK
Or
High Glucose
13
mmol/L
OK
50
From the Lock screen, touch and hold the
. . .
notification until OK appears. Tap OK to
acknowledge the alert.
Tap the Lock screen notification to open the app.
From the app, tap OK on the alert to acknowledge
.9
it.