Dexcom G7 User Manual page 82

Follow status and settings
Status
Followers can see if the Sharer turns off Share, removes them, or if sharing stops for
any other reason.
In the Follow app on the Follower's smart device, tap the blue help icon next to the
Sharer's name for more information about the Sharer's status.
Follow
Active ?
- - -
Jake
No Data
Disconnected ?
- - -
Jane
There are times when the Follow app information may be out of sync with the Sharer's
G7 information. Because of the delay, Sharers should always treat using the primary
G7 app, not the Follow app.
Smartphones for Follow app
For a list of compatible devices, go to dexcom.com/compatibility.
Follow app tips
When using the Follow app:
Both apps (G7 and Follow) must be open or running in the background.
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The smart devices must work, be connected to the internet, and have charged
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batteries.
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For example:
Active with ---: The Follower should ask the
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Sharer to check their Dexcom G7 app
mmol/L
Disconnected: Sharer turned off Share
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Not Sharing: Sharer stopped sharing with the
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mmol/L
Follower
Removed by Sharer: Sharer deletes the Follower
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