Dexcom G7 User Manual page 16

Quiet Mode (Vibrate): When this setting is enabled all your Dexcom G7 CGM System
alerts will vibrate. Your Urgent Low Glucose and technical alerts will still escalate to
sound if not acknowledged.
Quiet Mode (Silence All): When this setting is enabled, all your Dexcom G7 CGM
System alerts will be silent. You won't receive sound or vibration for any alerts. You
will still receive visual alerts on your display device. (Exceptions: App Stopped alerts
will still sound.) Check your display device frequently to avoid missing a low/high
event.
Bluetooth: Make sure your Bluetooth is on. If not, you won't get readings or alerts.
Notifications:
Make sure your smart device settings follow Dexcom's recommended settings.
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Certain phone settings such as Android's Digital Wellbeing and Apple's Screen
Time may prevent notifications if enabled.
Allow Dexcom G7 CGM System app notifications to show on your Lock screen.
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This will ensure you receive Dexcom notifications and allow you to see
notifications without unlocking your phone.
Android users must allow Location Permission, Do Not Disturb Access, and
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Notifications to use the app.
Apple users must allow Critical Alerts to use the app.
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Battery: Keep the battery charged.
Compatibility: Before upgrading your smart device or its operating system, check
dexcom.com/compatibility. Automatic updates of the app or your device operating
system can change settings or shut down the app. Always update manually and verify
correct device settings afterward.
While connected to the internet, the app checks periodically and will display a
message if it's not compatible (or no longer compatible) with your phone or your
phone's operating system (OS). The message may include a timeframe for updates.
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