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12.0 TROUBLESHOOTING
ATTENTION: Troubleshooting must be performed by a qualified
technician.
Before proceeding with the steps in the following troubleshooting
guide,
•
Verify proper 120VAC power supply to the 6V DC transformer.
•
Verify the control module battery pack and the remote control
batteries are fresh and installed with correct polarity.
•
Verify all connections between the wire harnesses and the
system components are proper and positive.
Issue
Pilot will not light
Pilot will not stay lit
Pilot flame always on, or
will not extinguish
46 TROUBLESHOOTING
Cause
Electrical power interrupted or
disconnected
Wiring disconnection
Control module selector switch
not set properly
Gas supply turned off
LP/NG switch on control system
not engage
No Propane in tank
Low gas pressure
Pilot flame not making contact
with the flame rectification sensor
on the pilot assembly
Control system set to Pilot-on-
Demand ignition mode
Hussong Mfg. Co., Inc. • Kozy Heat Fireplaces
•
Verify the communication link is established between the remote
control and the Komfort 8K control module.
•
Verify inlet pressure meets the recommended inlet pressure. If
necessary, adjust line pressure regulator.
•
To isolate remote functionality from the control system when
troubleshooting, turn the ON/OFF/REMOTE selector switch on
the control module to ON.
Restore electrical power to appliance or use battery back-up.
Ensure batteries are fully charged if using battery back-up as power
source.
Use wiring schematic to determine that all wiring connections are
secure and correct.
Verify the ON/OFF/REMOTE selector switch is ON mode or REMOTE
mode.
Check remote shut-off valves from the appliance. Usually there is a valve
near the main gas line. There may be more than (1) valve between the
appliance and main gas line.
Verify the switch on the control module is set to the correct gas fuel
type.
Check Propane tank. Refill if necessary.
Consult a plumber or a gas supplier.
Can be caused by situations such as a bent line, too narrow diameter or
pipe, or a low line pressure.
Verify the pilot flame envelopes the top of the flame sensor and extends
far enough onto burner for ignition.
Set control system to intermittent pilot ignition mode. Refer to section
10.8.7 PILOT IGNITON SELECTION on page 40.
Solution
#SLA-60 R.8 March 2022
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