DPS Telecom NetGuardian 16 G2 User Manual page 82

76
Display Points Alarm Point
Default
33
configuration
DCP poller
34
inactive
SNMP
39 community
error
Notification 1
41
failed
Notification 2
42
failed
Notification 3
43
failed
Notification 4
44
failed
Notification 5
45
failed
Notification 6
46
failed
Notification 7
47
failed
Notification 8
1
48
failed
49 NTP failed
50 Timed Tick
Dynamic
51
memory full
52 Unit reset
55 TRIP error
56 No dial tone
57 Modem failed Not expected to occur.
Description
The internal NVRAM may be damaged.
The unit is using default configuration
settings.
The NetGuardian is configured to listen
for DCP polls but has not received a
poll in over 5 minutes.
Community string does not match your
SNMP master's community string.
A notification 1 event, such as a page
or email, was unsuccessful.
A notification 2 event, such as a page
or email, was unsuccessful.
A notification 3 event, such as a page
or email, was unsuccessful.
A notification 4 event, such as a page
or email, was unsuccessful.
A notification 5 event, such as a page
or email, was unsuccessful.
A notification 6 event, such as a page
or email, was unsuccessful.
A notification 7 event, such as a page
or email, was unsuccessful.
A notification 8 event, such as a page
or email, was unsuccessful.
Communication with Network Time
Server has failed.
Toggles state at constant rate as
configured by the Timed Tick timer
variable. Useful in testing integrity of
SNMP trap alarm reporting.
Not expected to occur.
Unit has rebooted.
Not expected to occur.
Issue with connectivity.
System Alarms Display Map
Solution
Login to the NetGuardian's web
browser and configure the unit. Power
cycle to see is the alarm clears.
Check if unit can ping T/Mon or disable
if not in use.
Verify both community strings to make
sure they match.
Verify that you can ping both devices.
Use RPT filter debug to help diagnose
notification problems.
Use RPT filter debug to help diagnose
notification problems.
Use RPT filter debug to help diagnose
notification problems.
Use RPT filter debug to help diagnose
notification problems.
Use RPT filter debug to help diagnose
notification problems.
Use RPT filter debug to help diagnose
notification problems.
Use RPT filter debug to help diagnose
notification problems.
Try pinging the Network Time Server's
IP Address as it is configured. If the
ping test is successful, then check the
port setting and verify the port is not
being blocked on your network.
To turn the feature off, set the Timed
Tick timer to 0.
Call DPS Tech Support (559) 454-
1600.
If unintentional, call DPS Tech Support:
(559) 454-1600.
Make sure Trip ID on the NetGuardian
unit matches the Trip ID on T/Mon for
the unit. If they match, call DPS Tech
Support (559) 454-1600.
Check cable. If cable is securely
attached, call DPS Tech Support (559)
454-1600.
Call DPS Tech Support (559) 454-
1600.