DPS Telecom NetGuardian V16 G2 User Manual
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DPS Telecom NetGuardian V16 G2 User Manual

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NetGuardian V16/M16 G2
USER MANUAL
D-PK-216V2
D-PK-M16G2
D-PK-C16V2
Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs.
July 26, 2018
D-UM-216V2
Firmware Version 2.0A

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  • Page 1 NetGuardian V16/M16 G2 USER MANUAL D-PK-216V2 D-PK-M16G2 D-PK-C16V2 Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs. July 26, 2018 D-UM-216V2 Firmware Version 2.0A...
  • Page 2 Notice The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this...

  • Page 3: Table Of Contents

    Contents Visit our w ebsite at w w w .dpstelecom .com for the latest PDF m anual and FAQs NetGuardian V16/M16 G2 Overview Specifications Shipping List Optional Shipping Items - Available by Request Optional NetGuardian Accessories Installation Tools Needed Mounting NetGuardian Back Panel Fiber Option Power Connection...
  • Page 4 10.1 How to Send Email Notifications 10.1.1 How to Send SNMP Traps 10.2 How to Send Call (Voice) Notifications (V16 G2 Only) 10.3 How to Send TRIP Notifications (V16 G2 Only) Provisioning Menu Field Descriptions 11.1 System 11.2 User Profiles 11.3 Ethernet 11.4...
  • Page 5 16.3 Voice Notification Flow Chart 16.4 SNMP Manager Functions 16.5 SNMP Granular Trap Packets Frequently Asked Questions 17.1 General FAQs 17.2 SNMP FAQs Technical Support End User License Agreement...

  • Page 7: Netguardian V16/M16 G2 Overview

    Fig. 1.1 Compact, easy-to-install, right-size capacity - this device offers a low-cost way of effectively monitoring smaller sites. Note: This manual describes both the NetGuardian V16 G2 and the NetGuardian M16 G2. There is only one difference between these RTUs. The V16 has a voice modem for dial-out voice alerts, while the M16 has an optional serial/202 port instead.

  • Page 8: Specifications

    Specifications Hardware Dimensions: 1.7" H x 17.0" W x 6.6" D Mounting: 19” or 23” Rack Weight: 2.25lb. (1.02 kg) Power Input: -48VDC (-36 to -72 VDC) (Optional) +24VDC (Optional) +12VDC 3 Current Draw: 200mA @ -48VDC Fuse: 3/4 Amp GMT 1 Power Outputs: (optional) +5VDC, +12VDC, or +24VDC Audible Interfaces:...
  • Page 9 Software Downloadable Firmware: Built-in Web Interface: Browser Support: IE9, IE10, Firefox….. Protocols: DCPx, DCPf, TELNET, HTTP, HTTPS, Email, TRIP, TAP SNMP Support: SNMPv1, SNMPv2c, SNMPv3 1 D-Wire Sensor Support: Temp, Temp/Humidity Ping Alarms: OS Support: XP, Vista, 7 32/64 bit Note: 1 Valid if hardware option is included.

  • Page 10: Shipping List

    Shipping List Please make sure all of the following items are included with your NetGuardian V16/M16 G2. If parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at 1-800-622-3314.

  • Page 11: Optional Shipping Items - Available By Request

    Optional Shipping Items - Available by Request D-Wire Temperature Sensor D-Wire Temperature/Humidity Sensor D-PK-DSNSR-12001.00001 D-PK-DSNSR-12002.00002 Optional NetGuardian Accessories If you would like to order any of these accessories, or if you would like more information about them, call DPS Telecom at (800) 622-3314.
  • Page 12 Pluggable Back Panel D-PK-16PAN The NetGuardian's pluggable back panel allows for screw-in barrier plug connections for the NetGuardian's alarms and relays.

  • Page 13: Installation

    Installation Tools Needed To install the NetGuardian, you'll need the following tools: Phillips No. 2 Screwdriver Small Standard No. 2 Screwdriver PC with terminal emulator, such as HyperTerminal Mounting Fig. 4.1 NetGuardian can be flush or rear-mounted The NetGuardian mounts in a 19" or 23" rack and can be mounted in the flush-mount or rear mount locations, as shown in.
  • Page 14 Fig. 4.3 Fig. 4.2...

  • Page 15: Netguardian Back Panel

    NetGuardian Back Panel Fig. 5.1 NetGuardian M16 G2 / V16 G2 back panel connections Fig. 5.2 NetGuardian M16 G2 / V16 G2 back panel (with Fiber Option) Fiber Option Build Option: NetGuardian V16/M16 with GigE Fiber Top Board If your NetGuardian V16/M16 was ordered with the GigE Fiber top board, 1000Base SFP interface must be used.
  • Page 16 To connect the NetGuardian to a power supply: 1. Use the grounding lug to connect the unit to earth ground. The grounding lug is next to the symbol 2. Insert the eyelet of the earth ground cable between the two bolts on the grounding lug (Ground cable not included).

  • Page 17: Netguardian M16 G2 Isolated Voltage Monitor

    5.2.1 NetGuardian M16 G2 Isolated Voltage Monitor The Isolated Voltage Monitor is an optional feature that allows you to monitor the voltage of the unit while being separate from GND. This is Isolated Bonding Network (IBN) standard. If you have ordered this option to be included on your NetGuardian M16 G2, you will only get an analog reading from Power Input B when viewing the web interface of your unit.

  • Page 18: Lan Connection

    LAN Connection To connect the unit to LAN, insert a standard RJ45 Ethernet cable into the 10/100BaseT Ethernet port on the back of the unit. If the LAN connection is OK, the LNK LED will light SOLID GREEN. Serial Connection (M16 G2 Only) The NetGuardian M16 G2 has 3 build options for it's serial / dialup port.

  • Page 19: Telco Connection (V16 G2 Only)

    Telco Connection (V16 G2 Only) The NetGuardian V16 G2 features an RJ11 Telco port on the back of the unit. This port is used for dial- up notification via your cell phone and alphanumeric pager. Fig. 5.6 Telco Port Pinout...
  • Page 20 Fig. 5.7 Amphenol connector pinout.

  • Page 21: Optional 66 Block Connector

    Optional 66 Block Connector The unit is also available with an optional 66 Block Connector for connecting discrete alarms, analog alarms and control relays. Pinout and wire color coding are shown. Fig. 5.8 Optional 66 block connector pinout...
  • Page 22 Fig. 5.9 Optional 66 block connector pinout for controls...

  • Page 23: Discrete Alarms

    Discrete Alarms Dry Contact Contact to Ground NetGuardian case NetGuardian case Alarm Alarm – Batt. – Batt. Note: Make sure that grounds have a common reference — this is usually done by tying grounds together. Fig. 5.10 Discrete alarm points can connect as a dry contact or a contact to ground This device features 16 discrete alarm inputs —...

  • Page 24: Analog Alarms

    Analog Alarms The NetGuardian's analog alarm inputs measure continuous ranges of voltage or current. Analog alarms are typically used to monitor battery voltage, charging current, temperature, humidity, wind speed, or other continuously changing conditions. The measurement range of the analog channels is -90 to +90 VDC or 4 to 20 mA.

  • Page 25: Analog Step Sizes

    Note: Each jumper inserts a 250-ohm shunt resistor across the input. This must be taken into account when defining the analog input reference scale. Jumper installed for current Current Analog 4 to 20 mA Jumper Analog 250 Ohm Channel Current Source Shunt Input Transducer...

  • Page 26: Craft Port

    Status Description Flashing Red New alarm Alarm Solid Red Standing alarm acknowledged Error Flashing Red System error Flashing Green Data transmitted on PRI Serial Primary Flashing Red Data recieved on PRI Serial Solid Green Power supply OK Power No voltage or power leads reversed Craft Flashing Green Transmitting data over craft port Flashing Red...

  • Page 27: D-Wire External Sensors

    D-Wire External Sensors The ports on your NetGuardian labeled D-Wire Sensors support up to 32 total sensors (if multiple D- wire ports are present). Your NetGuardian powers and communicates with your D-Wire sensors via simple RJ-11 connections. You can chain 16 sensors to each D-Wire port on the NetGuardian, but not exceeding 32 D-wire sensors between all of the ports.

  • Page 28: Quick Start: How To Connect To The Netguardian

    Fig. 5.13 Quick Start: How to Connect to the NetGuardian Most NetGuardian users find it easiest to give the unit an IP address, subnet and gateway through the front craft port (TTY interface) to start. Once these settings are saved and you reboot the unit, you can access it over LAN to do the rest of your databasing via the Web Browser interface.
  • Page 29 Note: The following images display the setup process done in Windows XP. The following steps will occur the first time any DPS USB equipment is used on this PC. If you've used a different DPS USB device before and have installed the DPS USB drivers, then skip to Step When you first connect the NetGuardian to your PC via USB, a "Found New Hardware"...
  • Page 30 4. Select "Search for the best driver in these locations." 5. Insert NetGuardian Resource Disc (CD) into your PC. 6. Click "Browse" 7. Select the "Driver" folder of your NetGuardian Resource Disc Disc (CD) and click "OK" The following message will confirm installation of a new "USB Communications Port" 8.
  • Page 31 9. Right-click the "My Computer" icon on your desktop, then click "Manage" 10.Click "Device Manager" in the left pane.
  • Page 32 11.Expand the "Ports (COM & LPT)" section in the right pane. Look for "USB Communications Port (COMx)". Note the number of the COM port ("COM3" in the example above). Now that you know which COM port to use, it's time to launch HyperTerminal (or other terminal software): 12.Click on the Start menu >...
  • Page 33 • Flow control: None are using the cable provided. Additional cables Once connected, you will see a blank, white can be ordered from DPS Telecom. HyperTerminal screen. Press Enter to activate the configuration menu. 17. The NetGuardian's main menu will appear.
  • Page 34 Now you're ready to do the rest of your configuration via LAN. Plug the NetGuardian into your LAN and see the "Logging On to the NetGuardian" section to continue databasing using the Web Browser..via LAN Fig. 7.1 Connection through Ethernet port To connect to the NetGuardian via LAN, all you need is the unit's IP address (Default IP address is 192.168.1.100).

  • Page 35: Tty Interface

    6. Provision the NetGuardian with the appropriate information, then change your computer's IP address and subnet mask back to their original settings. Now you're ready to do the rest of your configuration via LAN. Plug your LAN cable into the NetGuardian and see Section 9, "Logging On to the NetGuardian"...

  • Page 36: Configure Serial Port Via Tty (M16 G2 Only)

    Configure Serial Port via TTY (M16 G2 Only) Fig. 8.2 Serial port configuration 1. To enter configuration setting for the Serial Port, login to the TTY interface and press C)onfig > pr(I) maryPort. 2. Press the hot keys to toggle through the following options. (* Indicates default settings:) NOTE: Default settings may not reflect the primary interface that shipped in the unit.

  • Page 37: Tune 202 Modem (M16 G2 Only)

    Tune 202 Modem (M16 G2 Only) Tuning the 202 modem on a NetGuardian M16 G2 can only be done from the TTY interface (using either HyperTerminal through the front craft port or by telnet over LAN on port 2002). Fig. 8.3 Tune the 202 Modem with the TTY interface Though no menu options will appear, use the following commands to tune the 202 modem.

  • Page 38: Netguardian Web Browser

    NetGuardian Web Browser The NetGuardian features a built-in Web Browser Interface that allows you to manage alarms and configure the unit through the Internet or your Intranet. You can quickly set up alarm point descriptions, view alarm status, issue controls, configure paging information, and more.

  • Page 39: Changing The Default Password

    9.1.1 Changing the Default Password The password can be configured from the Provisioning > User Profiles screen. The minimum password length is four characters; however, DPS recommends setting the minimum password length to at least five characters. Use the following steps to change the logon password: 1.

  • Page 40: Using Radius Authentication (Available As Of Firmware 5.01)

    RADIUS (Remote Authentication Dial In User Service) is an industry-standard way to manage logins to many different types of equipment in one central location. The NetGuardian V16 G2 connects to your central RADIUS server. Every time a device receives a login attempt (usually a username & password), it requests an authentication from the RADIUS server.

  • Page 41: Netguardian - Quick Turn Up

    NetGuardian - Quick Turn Up The next 4 sections of this manual will walk you through some of the most common tasks for using the NetGuardian. You will learn how to send email notifications, and send SNMP traps to your alarm master - all using the Web browser.
  • Page 42 Fig. 10.3...
  • Page 43 4. At the Schedule screen, you'll select the exact days/times you want to receive email notifications. You can set 2 schedules per notification. For example, you may want to receive notifications at certain times during the week, and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time from the drop down menus.

  • Page 44: 10.1.1 How To Send Snmp Traps

    10.1.1 How to Send SNMP Traps 1. Click on the SNMP button in the Provisioning menu. Enter the SNMP GET and SNMP SET community strings for your network, then click Save. The typical SNMP SET and GET community strings for network devices is "public". As an added security measure, we've made our default "dps_public".
  • Page 45 4. At the SNMP Notification screen, you'll enter your network's SNMP settings. Enter the IP address of your SNMP Trap Server. Enter the Trap Port Number (usually 162) and the Trap Community password. Click Save and Next. Fig. 10.9 5. At the Schedule screen, you'll select the exact days/times you want to receive SNMP notifications. You can set 2 schedules per notification.

  • Page 46: How To Send Call (Voice) Notifications (V16 G2 Only)

    The following instructions will guide you through the process of setting up the unit to call your phone when alarms are triggered. Using your custom call list, the NetGuardian V16 G2 will begin the calling tree to notify the correct personnel, according to their schedules.
  • Page 47 NOTE: At the bottom of this screen, you may choose the "Call all numbers" box to disable acking. When checked, the unit will call all numbers in the list, instead of stopping when the alarm or clear is acknowledged.
  • Page 48 5. At the Schedule screen, you'll select the exact days/times you want to receive notifications. You can set 2 schedules per notification. For example, you may want to send after hours or at certain times during the week, and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time from the drop down menus.

  • Page 49: How To Send Trip Notifications (V16 G2 Only)

    10.3 How to Send TRIP Notifications (V16 G2 Only) 1. Click on the Notifications button in the Provisioning menu. You can setup as many as 8 different notifications. Begin the setup "wizard" by clicking on Edit for a notification number. In this example, we'll setup Notification 8 to send an voice alert.
  • Page 50 6. Click Test to send a test voice notification. NOTE: This test only means that your notification settings are correct, but you still need to assign the notification to an alarm point (See step 6 of the "How to Send Email Notifications" section).

  • Page 51: Provisioning Menu Field Descriptions

    Provisioning Menu Field Descriptions NetGuardian configuration is performed from the Provisioning menus, the menu options in green on the left-side of the web interface. The following pages provide a brief description of the options available in each menu. Saving Configuration Changes to the NetGuardian: At the bottom of each screen you access from the Provisioning Menu, you will see a Save button.

  • Page 52: System

    11.1 System From the Provisioning > System menu, you will configure and edit the global system, call, T/Mon and control settings for the NetGuardian. Fig. 11.2 The Provisioning > System menu...
  • Page 53 Global System Settings Name A name for this NetGuardian unit. {Optional field) Location The location of this NetGuardian unit. {Optional field) Contact telephone number for the person responsible for this NetGuardian Contact unit. {Optional field) DTMF Pass Code Used to login to the unit via telephone to hear alarm notifications. Only number entries are valid.
  • Page 54 Get Event Log Download a log of all alarms and events. Erase History Erase the log of all configured analog and sensor values. Voice Description Recording Options Backup Description Recordings Use this option to save your voice description recordings to your computer. (V16 G2 Only) Restore Description Recordings...

  • Page 55: User Profiles

    11.2 User Profiles Clicking User Profiles gives you access to modify the default username and password, and to edit the administrator profile and create up to 9 additional unique user profiles, each with different access rights to the NetGuardian's web interface. Fig.
  • Page 56 Initialize config to Allows the user to use the Initialize option in the Device Access menu, factory defaults resetting the NetGuardian V16 G2 to factory default settings. All user settings will be lost. Upload new Allows the user to upload firmware or backed-up configuration files.

  • Page 57: Ethernet

    11.3 Ethernet The Edit > Ethernet menu allows you to define and configure Ethernet settings. Fig. 11.5 The Provisioning > Ethernet menu Ethernet Settings MAC Address Hardware address of the NetGuardian. (Not editable - For reference only.) Used only for web browsing. Example: If you don't want to remember this NetGuardian's IP address, you can type in a name is this field, such as NG16.

  • Page 58: Serial Ports (M16 G2 Only)

    11.4 Serial Ports (M16 G2 Only) The Provisioning > Serial Port menu allows you to change settings depending on the port type of your NetGuardian. From this menu, you can select a mode of operation and enable reach-through serial port functionality.

  • Page 59: Snmp

    11.5 SNMP The Provisioning > SNMP menu allows you to define and configure the SNMP settings. Fig. 11.7 SNMP Menu Global Settings Get Community Community name for SNMP requests. Set Community Community name for SNMP SET requests. This field defines how the NetGuardian unit may be accessed via SNMP. This can be set to the following: ·...

  • Page 60: Phone List (V16 G2 Only)

    Phone List (V16 G2 Only) Up to 32 phone numbers can be stored for the NetGuardian V16 G2 to call with alarm information. This list is unsorted and should include all phone numbers for those that need to know and/or respond to alarms.

  • Page 61: Notifications

    11.7 Notifications From the initial Provisioning > Notifications menu, you will see which of the 8 notifications are enabled, their server, and schedule. Click on the Edit link for one of the notifications to begin configuration. Once you've chosen which notification you want to setup, check the Enable Notification to turn it "on." Then choose a notification method, either email, SNMP, voice call, or TRIP Dialup (T/Mon).
  • Page 62 Password Password for the account being used. Note: If you want to send authenticated emails, click the appropriate radio button. If you enable POP authentication, you will have to enter the relevant authentication information the fields below. SNMP Notification Fields Fig.
  • Page 63 If checked, all configured phone numbers will be dialed (in the order Extended call loop. entered) five times or until the alarm is acknowledged.
  • Page 64 TRIP Dialup (T/Mon) Notification Fields (V16 G2 only) Fig. 11.12 Editing Call notification settings Call Notification T/Mon Phone Number Enter the phone number for your T/Mon unit Only dial if DCP poller Check this box if you want the NetGuardian to only dial if the DCP poller inactive alarm is set inactive alarm is set Relay Group...

  • Page 65: 11.7.2 Schedule

    Alpha Pager Notification (NetGuardian V16 G2 only) Fig. 11.14 Editing Alpha Pager settings Alpha Pager Notification Phone number to call Phone number to send the notification. Personal Identification Number for TAP terminal Authentication. 11.7.2 Schedule The notifications scheduling menu is where you will tell the NetGuardian exactly which days and times you want to receive alarm notifications.

  • Page 66: Alarms

    11.8 Alarms Discrete alarms are configured from the Provisioning > Alarms menu. Descriptions for the alarm points, polarity (normal or reversed) and notification type(s) are defined from this menu. You also have the option to use Basic or Advanced configuration methods, explained in this section. Fig.

  • Page 67: Controls

    11.9 Controls The NetGuardian's 2-18 control relays can be configured in the Provisioning > Controls menu. You can enter your own description for these relays and designate them to a notification device(s). Fig. 11.17 The Provisioning > Controls screen Basic Controls Configuration ID number for the control relay.
  • Page 68 Hot Tip! · Precedence of the operations are always left to right. · All number references can either be one or two digits. _OR D1.3-5 is logically equivalent to (1.3 || 1.4 || 1.5) _AN D 1.3-5 D2.6 _OR D3.7 is logically equivalent to ((1.3 && 1.4 && 1.5 && 2.6) || 3.7) _OR D01.03-05 D02.06 _AN D02.07 D03.10.-12 is logically equivalent to ((1.3 || 1.4 || 1.5 || 2.6&&...

  • Page 69: Virtual Controls (Pge Only)

    11.10 Virtual Controls (PGE Only) The NetGuardian's Virtual Control Relays can be configured in the Provisioning>Virtual Controls menu. Virtual Controls allow you to manage a group of controls based on a set of instructions. Fig. 11.18 Provisioning > Virtual controls Basic Virtual Controls Configuration ID number for the Virtual Control Description:...

  • Page 70: Analogs

    Fig. 11.19 Provisioning > Virtual Controls -Note: After naming your Virtual Control in the box provided, check the 'Enabled' checkbox to access the Control Group and Script fields. -Order of execution: Control 1 LATCHED > DELAY (5 SECONDS) > Control 1 RELEASED > DELAY (1 Second) >...
  • Page 71 Fig. 11.20 The Provisioning > Analogs menu...
  • Page 72 Basic Analog Configuration Analog ID number. Enab Check this box to enable the analog. Description User-definable description for the analog channel. Check which notification device(s), 1 through 8, you want to send alarm Notification Devices notifications for that alarm point. Advanced Analog Configuration (Details>>) The amount of time, in minutes (min) or seconds (s), between each log of Record Freq...

  • Page 73: Sensors

    11.12 Sensors The NetGuardian supports up to 16/32 daisy-chained D-Wire sensors via its D-Wire input port(s). Sensors connected to the NetGuardian will appear on the NetGuardian's web interface. The background color of the ROM field informs the user of the sensor's configuration state. Also the NetGuardian's first D-Wire sensor used to monitor the internal temperature.
  • Page 74 Basic Sensor Configuration Rediscover Button forces the RTU to re-auto detect sensors. Sensor ID number. The ID number found on the sticker of the temperature sensor node. Your NetGuardian will automatically detect the sensor ID when you plug a sensor into the unit.

  • Page 75: Ping Targets

    11.13 Ping Targets The Provisioning > Ping Targets menu allows you to configure the Description, IP Address, and Notification Devices for each of your 32 ping targets. Fig. 11.22 The Provisioning > Ping Targets menu Provisioning Ping Targets ID number for the ping target. Enab Check this box to enable the ping target.

  • Page 76: System Alarms

    11.14 System Alarms See "Display Mapping" in the Reference Section for a complete description of system alarms. Fig. 11.23 The Provisioning > System Alarms menu Editing System Alarms Pnt (Point) The system alarm point number Description Non-editable description for this System (housekeeping) Alarm. Silence Check this box to choose to silence this alarm.
  • Page 77 Fig. 11.24 The Provisioning > Timers menu...

  • Page 78: Date And Time

    Time Zone Select your time zone from the drop-down menu. Adjust Clock for Daylight Savings Time (DST) Check this box to have the NetGuardian V16 G2 observe Daylight Enable DST Savings. Select the month, weekday, and time when Daylight Savings will Start Day begin.

  • Page 79: Monitoring Via The Web Browser

    Monitoring via the Web Browser 12.1 Alarms This selection provides the status of the base alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be displayed in green when the alarm condition is not present.

  • Page 80: Controls

    2) The maximum time value is 18 hours. Once 18 hours is reached, the timer will stop counting. 3) The timer will survive a soft reboot (a reboot from the web interface). 4) The timer will not survive a hard reboot (losing power, disconnection, etc). The timer will be restored to its previously saved value.
  • Page 81 duration of the latch is defined in the Provisioning > Controls menu.

  • Page 82: Virtual Controls (Pge Only)

    12.3 Virtual Controls (PGE Only) Use the following rules to operate the NetGuardian's Virtual Controls: 1. Select Virtual Controls from the Monitor menu. 2. Under the State field, you can see the current condition of the Virtual Control. 3. To enable the Virtual Control, click on the "OPR" (operate) button. Fig.

  • Page 83: Analogs

    12.4 Analogs The Monitor > Analogs screen provides a description of each analog channel, the current reading, the units being read, and alarm conditions (major under, minor under, major over, minor over) according to your temperature settings. If configured under Provisioning > Analogs, your analog values will be displayed as a graphical gauge.

  • Page 84: Sensors

    12.5 Sensors This selection provides the status of the system's analog channels by indicating if an alarm has been triggered. The Monitor > Sensors screen provides a description of each analog channel, the current reading, the units being read, and alarm conditions (major under, minor under, major over, minor over) according to your temperature settings.

  • Page 85: Ping Targets

    12.6 Ping Targets Ping Targets can be viewed by going to Monitor > Ping Targets. Here you can view the state (either Clear or Alarm) for each of your configured Ping Targets. Up to 32 ping targets may be configured. Fig.

  • Page 86: Graph

    12.8 Graph The Graph section of the monitor menu lets you build a graph of past sensor measurements, which gives you a visual indication of data over time and points out trending values. To create your Graph, specify the Channel (Analogs 1-6 or Sensors 1-16), Group Interval (1-120 minutes, hours, days, or weeks), the Group Function (Average, Min, Max), and Start &...
  • Page 87 Your graph will appear on the next screen. This graph is Adobe Flash-based and allows you to mouse over the lines to quickly view measurements (date, time, and value) within their context of the overall graphing trend. Below the graph is a full textual list of all indexed points with their dates and values. Fig.

  • Page 88: Event Log

    12.9 Event Log In Monitor > Event Log, you can view a log of alarm events since the unit has booted up. Each entry in the log will have a date, time, display, point, status, and description. Display and point represent where the alarm is on the NetGuardian's Display Map.

  • Page 89: Device Access Descriptions

    Device Access Descriptions The Device Access options, listed in pink on the left side of the web interface, provide options for generating reports, updating the NetGuardian's firmware, and rebooting the unit. Click any of the options under Device Access to perform the desired action. Fig.

  • Page 90: Firmware Upgrade

    Firmware Upgrade To access the Firmware Load screen, click on the Provisioning > System menu. At the bottom of this screen, click the Restore Configuration link located in the System Controls section. Fig. 14.1 To upload firmware, click on Upload on the top right corner of the web interface At the Firmware Load screen, simply browse for the firmware update you've downloaded from www.dpstele.com and click Load.

  • Page 91: Front And Back Panel Led

    Front and Back Panel LED Fig. 15.1 Front panel LEDs Status Description Flashing Red New alarm Alarm Solid Red Standing alarm acknowledged Error Flashing Red System error (M16 Only) Primary Flashing Green Data transmitted on PRI Serial (M16 Flashing Red Data recieved on PRI Serial Only) Solid Green...
  • Page 92 100BT Solid Green LAN connection speed is 100BaseT LAN connection speed is 10BaseT Back Panel LED Descriptions Fig. 15.3 Back panel (with Fiber Option) LEDs Status Description Solid Green LAN Connected Flashing Transmit and receive activity over Ethernet port Green Solid Green LAN connection speed is 100BaseT 100BT LAN connection speed is 10BaseT...

  • Page 93: Reference Section

    Reference Section 16.1 Display Mapping & System Alarms Description Port Address Point Discrete Alarms 1-16 Derived Alarms 17-32 Default Configuration DCP Poller Inactive SNMP Community Error Notification 1 Failed Notification 2 Failed Notification 3 Failed Notification 4 Failed Notification 5 Failed Notification 6 Failed Display 1 Notification 7 Failed...
  • Page 94 Analog 4 Major Under Analog 4 Major Over Control 41-48 Value 49-64 Power A Minor Under Power A Minor Over Power A Major Under Power A Major Over Control 9-16 Value 17-32 Display 5 Power B Minor Under Power B Minor Over Power B Major Under Power B Major Over Control...
  • Page 95 Display Description Port Address Point Digital sensor 3 Minor Under Digital sensor 3 Minor Over Digital sensor 3 Major Under Digital sensor 3 Major Over Digital sensor 3 Sensor not detected Control 9-16 Value 17-32 Display 7 Digital sensor 4 Minor Under Digital sensor 4 Minor Over Digital sensor 4 Major Under Digital sensor 4 Major Over...
  • Page 96 Display Description Port Address Point Digital sensor 9 Minor Under Digital sensor 9 Minor Over Digital sensor 9 Major Under Digital sensor 9 Major Over Digital sensor 9 Sensor not detected Control 9-16 Value 17-32 Display 10 Digital sensor 10 Minor Under Digital sensor 10 Minor Over Digital sensor 10 Major Under Digital sensor 10 Major Over...
  • Page 97 Display Description Port Address Point Digital sensor 15 Minor Under Digital sensor 15 Minor Over Digital sensor 15 Major Under Digital sensor 15 Major Over Digital sensor 15 Sensor not detected Control 9-16 Value 17-32 Display 13 Digital sensor 16 Minor Under Digital sensor 16 Minor Over Digital sensor 16 Major Under Digital sensor 16 Major Over...
  • Page 98 Display Description Port Address Point Digital sensor 21 Minor Under Digital sensor 21 Minor Over Digital sensor 21 Major Under Digital sensor 21 Major Over Digital sensor 21 Sensor not detected Control 9-16 Value 17-32 Display 16 Digital sensor 22 Minor Under Digital sensor 22 Minor Over Digital sensor 22 Major Under Digital sensor 22 Major Over...
  • Page 99 Display Description Port Address Point Digital sensor 27 Minor Under Digital sensor 27 Minor Over Digital sensor 27 Major Under Digital sensor 27 Major Over Digital sensor 27 Sensor not detected Control 9-16 Value 17-32 Display 19 Digital sensor 28 Minor Under Digital sensor 28 Minor Over Digital sensor 28 Major Under Digital sensor 28 Major Over...
  • Page 101 Displa Points Alarm Point Description Solution The internal NVRAM may be Login to the NetGuardian's web Default damaged. The unit is using default browser and configure the unit. configuration configuration settings. Power cycle to see is the alarm clears. The NetGuardian is configured to Check if unit can ping T/Mon or DCP poller listen for DCP polls but has not...

  • Page 102: Dnp3 Point List (Pge Only)

    System Alarms Display Map 16.2 DNP3 Point List (PGE Only) Point Index Description Class 0-15 Discrete Alarms 1-16 16-31 Derived Alarms 1-16 Default Configuration DCP Poller Inactive Unused Unused Unused Unused SNMP Community Error Unused Notification 1 Failed Notification 2 Failed Notification 3 Failed Notification 4 Failed Notification 5 Failed...
  • Page 103 Major Under Major Over Not Detected ~ Analog 5 ~ Minor Under Minor Over Major Under Major Over Not Detected ~ Analog 6 ~ Minor Under Minor Over Major Under Major Over Not Detected ~ Sensor 1 ~ Minor Under Minor Over Major Under Major Over...
  • Page 104 Not Detected ~ Sensor 8 ~ Minor Under Minor Over Major Under Major Over Not Detected ~ Sensor 9 ~ Minor Under Minor Over Major Under Major Over Not Detected ~ Sensor 10 ~ Minor Under Minor Over Major Under Major Over Not Detected ~ Sensor 11 ~...
  • Page 105 Point Index Description Class Control 1 Control 2 Control 3 Control 4 Control 5 Control 6 Control 7 Control 8 Control 9 Control 10 Control 11 Control 12 Control 13 Control 14 Control 15 Control 16 Control 17 Control 18 Virtual Control 1 Virtual Control 2 Virtual Control 3...

  • Page 106: Voice Notification Flow Chart

    16.3 Voice Notification Flow Chart Press 1 Press 2 Press 3 Press 4 Press 5 Press 6 Press 7 Press * Press # Main List Acknowle List Go to Go to Events dge all Standing Operate More Menu Events Alarms Relays Option More...
  • Page 107 Tbl. B1 (O.)_OV_Traps Tbl. B2 (.1) Identity points Tbl. B3 (.2) DisplayGrid points points Ident _OV_vTraps (1.3.6.1.4.1.2682.1.2.1) DisplayEntry (1.3.6.1.4.1.2682.1.2.0) (1.3.6.1.4.1.2682.1.2.2.1) Manufacturer (.1) PointSet (.20) Port (.1) Model (.2) PointClr (.21) Address (.2) Firmware Version (.3) SumPSet (.101) Display (.3) DateTime (.4) SumPClr (.102) DispDesc (.4)* ResyncReq (.5)*...

  • Page 108: Snmp Granular Trap Packets

    16.5 SNMP Granular Trap Packets The tables below provide a list of the information contained in the SNMP Trap packets sent by the NetGuardian. SNMP Trap managers can use one of two methods to get alarm information: 1.Granular traps (not necessary to define point descriptions for the NetGuardian) OR 2.The SNMP manager reads the description from the Trap.
  • Page 109 SNMP Header Description Version Public Request Trap Request 1.3.6.1.4.1.2682.1.4 Enterprise Agent 126.10.230.181 address Enterprise Specific Generic Trap 8001 Specific Trap 617077 Time stamp 1.3.7.1.2.1.1.1.0 Object NetGuardian v1.0K Value 1.3.6.1.2.1.1.6.0 Object 1-800-622-3314 Value 1.3.6.1.4.1.2682.1.4.4.1.0 Object 01-02-1995 05:08:27.760 Value 1.3.6.1.4.1.2682.1.4.5.1.1.99.1.1 Object Value 1.3.6.1.4.1.2682.1.4.5.1.2.99.1.1 Object Value...

  • Page 110: Frequently Asked Questions

    Frequently Asked Questions Here are answers to some common questions from NetGuardian users. The latest FAQs can be found on the NetGuardian support web page, http://www.dpstele.com. If you have a question about the NetGuardian, please call us at (559) 454-1600 or e-mail us at support@dpstele.com.

  • Page 111: Snmp Faqs

    A. The NetGuardian begins sending traps as soon as the SNMP managers are defined. The NetGuardian MIB can be found on the DPS Telecom website. The MIB should be compiled on your SNMP manager. (Note: MIB versions may change in the future.) The unit supports 2 SNMP managers, which are configured by entering its IP address in the Trap Address field of Ethernet Port Setup.
  • Page 112 SNMP manager? A. The control relays are operated by issuing the appropriate set commands, which are contained in the DPS Telecom MIB. Q. How can I associate descriptive information with a point for the RTU granular traps? A. The NetGuardian alarm point descriptions are individually defined using the Web Browser.

  • Page 113: Technical Support

    Please have your user manual and hardware serial number ready. 3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently.

  • Page 114: End User License Agreement

    DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement.
  • Page 115 Warranty DPS Telecom warrants, to the original purchaser only, that its products a) substantially conform to DPS' published specifications and b) are substantially free from defects in material and workmanship. This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software.
  • Page 116 Free Tech Support is Only a Click Away Need help with your alarm monitoring? DPS Information Services are ready to serve you … in your email or over the Web! www.DpsTelecom.com Free Tech Support in Your Email: The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert, delivered directly to your in-box every two weeks.

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Netguardian m16 g2D-pk-216v2D-pk-m16g2D-pk-c16v2

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