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This warranty covers all defects to the confirmed materials, excluding the payment of any type of personal
damage indemnity caused directly or indirectly by the materials.
The periods indicated below start from the purchase date of the apparatus, 6 months at the latest from the
leaving date from our storage warehouses.
5 Years: Stainless Steel (2 + 3 years) *
2 Years: Electrical components and Moving parts: Monobloc (except cylinder)
Manufacturer Warranty
*The warranty extension of 3 years, against corrosion of the internal tank (Enameled / Stainless Steel), is
conditioned to the submission of:
•
Warranty and Check Sheet at maximum 15 days after the installation.
•
Documental evidence of the magnesium anode replacement.
•
Pictures of the installation where it's shown safety group, expansion vessel, hydraulic and electrical
connections
ln case of warranty, the parts replaced are property of the manufacturer. A repair under the warranty is not
reason for an extension of its term.
The warranty ceases to be effective when the apparatus is no longer connected, used or assembled in
accordance with manufacturer instructions, or if there has been any form of intervention by unauthorized
technicians, has the appearance of modifications and/or if the series number appears to have been removed
or erased. The equipment should be installed by qualified technicians according to the rules in effects and/or
the rules of the trade, or the instructions of our technical services. Further exclusions from warranty:
• Hot water tanks have been operating in water with the following indexes:
o Active chlorine > 0.2 ppm
o Chlorides > 50 mg/l (Inox)
o Hardness > 200 mg/l
o Conductivity > 600 μS/cm (20 °)
o PH < 5.5 or PH > 9 (Sorensen at 20 °C).
• Parts are subject to natural wear and tear - levers, switches, resistances, programmers, thermostats, etc.
• Breakdown due to incorrect handling, electrical discharges, flooding, humidity or by improper use of the
apparatus.
• The warranty lapses if it is transferred to another owner, even if within the guarantee period.
• The warranty lapses if this certificate is incorrectly filled in, if it is violated or if it is returned after more
than 15 days have passed since the purchase date of the apparat us.
WARNING: The cost of technical assistance even during the warranty period shall be borne by the customer
(km and time for assistance). If the damage is proven and technical assistance requested, the customer will
pay for the time lost in the technical assistance.
Viz.
http://www.dzd.cz/cs/servis/zarucni-podminky
Warranty
Warranty Exclusions
General warranty terms
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