Maintenance; Customer Service; Cleaning; Return And Repair - Kontron 104 User Manual

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6. MAINTENANCE

The Panel is designed and produced according to DIN EN ISO 9000:2000.
One of the main development intentions was to minimice service requirements.
As a result, with exception changing CMOS-Ram battery and cleaning, no great
service is to do.
In case off any error kindly note the remarks below.
To analyze the error please check first all connections and configuration of the
software. Don't try to repair the hardware inside.
No warranty if improper operated

6.1 CUSTOMER SERVICE

To get more technical information and help concerning errors on the Panel please
contact Kontron customer service.

6.2 CLEANING

To clean the surface of the Panel use a soft lint-free cloth. It should be slightly
moist with a mild detergent solution or any computer cleaning kit.
Never use alcohol, petroleum-based solvents or aggressive agents to clean
the Panel. Also never poor any liquids directly in the Panel PC Box.
To clean the liquid-crystal display (LCD) screen use soft clean lintfree cloth,
moist with a mild glass cleaner, and gently wipe the surface. Never apply liquids
directly on the screen surface. Do not use paper towels to clean the display
screen. Paper can scratch the display touch film.

6.3 RETURN AND REPAIR

Kontron Embedded Computers GmbH has started a service management sys-
tem according DIN EN ISO 9001:2000 to reduce the terms of repair. This pro-
vides a fast, high quality and effective repair.
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Tel: +49 (0)9461 950 104
Fax: +49 (0)9461 950 200
E-Mail: support@kontron.com
Internet: http://www.kontron.com
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Copyright Kontron Embedded Computers GmbH
User Manual