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This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
•
Power and Hardware Problems
•
Device Access Problems
•
Internet Problems
•
WiFi Problems
•
Resetting the WX Device to Its Factory Defaults
•
MPro Mesh App Problems
•
Daisy Chain Problems
19.1 Po we r a nd Ha rdwa re Pro b le m s
The WX Device does not turn on. None of the LEDs turn on.
Make sure the WX Device is turned on.
1
Make sure you are using the power adapter included with the WX Device.
2
Make sure the power adapter is connected to the WX Device and plugged in to an appropriate power
3
source. Make sure the power source is turned on.
Turn the WX Device off and on.
4
If the problem continues, contact the vendor.
5
One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections.
2
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
3
Turn the WX Device off and on.
4
C
T ro ub le sho o ting
WX Series User's Guide
153
HA PTER
Table 12 on page
43.
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