How To Request Repairs - Renesas IE850A User Manual

IE850A
 A wide range of faults that make replacement less expensive than repair
 Faults that are not locatable or identifiable
(3) Expiration of the repair period
 We accept requests for repairs up to three years after production of a given model has ceased.
 Repairing a given model may become impossible even during the above period if the parts
required for the repairs are no longer available.
(4) Carriage fees for sending your product to be repaired
Carriage fees for sending your product to us for repair are at your own expense.
7.4

How to Request Repairs

If your product is found faulty, fill in a Repair Request Sheet downloadable from the following URL and
email the sheet and send the product to your local distributor.
http://www.renesas.com/repair
Note on Transporting the Product:
When sending your product for repair, use the packing box and cushioning material supplied with
the MCU unit when it was delivered to you and specify caution in handling (handling as precision
equipment). If packing of your product is not complete, it may be damaged during transportation.
When you pack your product in a bag, make sure to use the conductive plastic bag supplied with
the MCU unit (usually a blue bag). If you use a different bag, it may lead to further trouble with
your product due to static electricity.
R20UT4461EJ0110 Rev. 1.10
Apr.22.19
CAUTION
Maintenance and Warranty
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