System Status Error In The Self-Check; How To Request For Support - Renesas PC7501 User Manual

PC7501 User's Manual

5.5 System Status Error in the Self-check

If the self-check does not terminate normally, your system may be malfunctioning. In such a case, consult your local
distributor.
6.5 How to Make Request for Repair (P.44)

5.6 How to Request for Support

After checking the items in "Chapter 5 Troubleshooting," fill in the text file which is downloaded from the following
page, then send the information to your local distributor.
http://tool-support.renesas.com/eng/toolnews/registration/support.txt
For prompt response, please specify the following information:
(1) Operating environment
• Operating voltage:
• Operating frequency:
• Clock supply to the MCU:
• Target system:
(2) Condition
• The emulator debugger starts up/does not start up
• The error is detected/not detected in the self-check
• Frequency of errors: always/frequency (
(3) Problem
R20UT0207EJ0500 Rev.5.00
Nov 01, 2010
X.X [V]
XX.X [MHz]
Internal oscillator/External oscillator
Connected/Not connected
5. Troubleshooting
)
Page 42 of 50