Fujitsu FI-4860C2 Operator's Manual page 188

■ Error Descriptions
Problem at the time of PC connection.
Items to check
OS (Windows) type
Displayed error message
Interface
Interface controller
Document feed trouble
Items to check
Document type
Main purpose of use
Last cleaning date
Last consumable replacement date
Operator panel status at trouble
Imaging quality trouble
Items to check
Type and version of scanner driver
Interface controller
OS (Windows) type
Application software
Others
Items to check
Can you send both the original document (or
scanned grayscale image file) and printed scanned
data (or the file) via Fax (or by e-mail)?
5-30
5.3 Before Contacting a Service Provider
Findings
(example) Windows 98
(example) SF0 Sensor dirty
(example) SCSI interface
(example) Adaptec SCSI Card 29160
Findings
(example) Copier paper
(example) Filing company documents
(example) December 2003
(example) November 15, 2003
(example) Paper Jam2
Findings
(example) FUJITSU TWAIN 9.9
(example) Adaptec SCSI Card 29160
(example) Windows 2000 Professional
(example) Acrobat
Information