Procom FBNSD400T-ZC Series Owner's Operation And Installation Manual page 25

Problem
When ignitor button is
pressed in, there is no
spark at ODS/pilot.
When ignitor button is
pressed in there is a
spark at ODS/pilot but
no ignition.
ODS/pilot lights but flame
goes out when control
knob is released.
200348-01C
TROUBLESHOOTING
Possible Cause
1. Low battery.
2. Ignitor electrode is not
connected to ignitor cable.
3. Ignitor cable is pinched or
wet.
4. Ignitor electrode is positioned
wrong. Ignitor electrode is
broken.
5 Broken ignitor cable.
6. Bad piezo ignitor.
1. Gas supply is turned off or
equipment shutoff valve is
closed.
2. Control knob not in PILOT
position.
3. C o n t r o l k n o b n o t f u l l y
pressed in while pressing
ignitor button.
4. A i r i n g a s l i n e s ( n e w
installation or recent gas
interruption).
5. ODS/pilot is clogged.
6. Incorrect inlet gas pressure
or inlet regulator is damaged.
7. D e p l e t e d g a s s u p p l y
(propane).
1. Control knob is not fully
pressed in.
2. Control knob is not pressed
in long enough.
3. Equipment shutoff valve is
not fully open.
4. Thermocouple connection is
loose at control valve.
5. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, caus-
ing pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple damaged.
7. Control valve damaged.
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Corrective Action
1. Replace battery.
2. Replace ignitor cable.
3. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry.
4. Replace electrode.
5. Replace ignitor cable.
6. Replace piezo ignitor.
1. Turn on gas supply or open
equipment shutoff valve.
2. Turn control knob to PILOT
position.
3. Fully press in control knob
while pressing ignitor button.
4. Continue holding down
control knob. Repeat igniting
operation until air is removed.
5. Clean ODS/pilot (see Care
and Maintenance, page 22) or
replace ODS/pilot assembly.
6. Check inlet gas pressure or
replace inlet gas regulator.
7. Contact local propane gas
company.
1. Press in control knob fully.
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds.
3. Fully open equipment shutoff
valve.
4. Hand tighten until snug, and
then tighten 1/4 turn more.
5. A) Contact local natural or
propane gas company
B) Clean ODS/pilot (see
Care and Maintenance,
page 22) or replace ODS/
pilot assembly
6. Replace thermocouple.
7. Contact customer service.
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