Application And Gaming Troubleshooting; Connecting To Messenger Services Behind The Gateway; Connecting To America Online Behind The Gateway; Connecting To Xbox Live, Psp, And Nintendo Wfc - SMC Networks SMCD3GNV User Manual

Application and Gaming Troubleshooting

Connecting to Messenger Services Behind the Gateway

If you experience intermittent errors, cannot connect to servers, or find some features not
working when using MSN or AIM Messenger with the Gateway:
You may have to open the following ports:

– For MSN Messenger, open port 443.
– For AIM, open port 5190.

Connecting to America Online Behind the Gateway

If you cannot connect to AOL servers on a computer after connecting to AOL using the
Gateway:
Create an account for the Gateway.

Create a password that is 8 alphanumeric characters long.

Append @aol.com to the end of the username.

Some AOL packages only allow for one internet connection.


Connecting to XBox Live, PSP, and Nintendo WFC

If you cannot connect to servers or experience server timeouts:
Disable firewall and SPI applications.

Reserve IP addresses for clients.

Putting the XBox or Nintendo DS in the DMZ.

Upgrade the latest firmware for your applications and Gateway.

Enable the Gateway's UPnP feature (see "Discovering Devices" on page 92).

Open specific ports for the game server.

Enable wireless on PSP.

Nintendo DS does not support WPA or passphrase.
Troubleshooting Procedures
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