SMC Networks SMCD3G User Manual

SMC Networks SMCD3G User Manual

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  • Page 2 Copyright © 2010 SMC Networks All Rights Reserved Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, or for any infringements of patents or other rights of third parties which may result from its use.
  • Page 3: Table Of Contents

    Disabling Firewall and Security Software ............25 Confirming Your Gateway’s Link Status .............. 25 Accessing the Gateway’s Web Management ............26 Understanding the Web Management Interface Screens ......... 27 Web Management Interface Menus ................28 SMCD3G Cable Modem Gateway User Manual...
  • Page 4 Configuring DMZ Settings ................56 Using the Reboot Menu to Reboot the Gateway ..........57 Viewing Status Information.................. 58 Appendix A - Specifications ................. 60 Appendix B - Compliances ................... 64 Index ........................65 SMCD3G Cable Modem Gateway User Manual...
  • Page 5: Preface

    Preface Congratulations on your purchase of the SMCD3G Cable Modem Gateway. The SMCD3G Cable Modem Gateway is the ideal all-in-one solution for the home or business environment. SMC is proud to provide you with a powerful, yet simple communication device for connecting your local area network (LAN) to the Internet.
  • Page 6: Key Features

    Note: Cable modems can provide maximum downstream speeds of 160 Mbps and upstream speeds of 120 Mbps. However, the actual rate provided by your specific service provider may vary dramatically from these maximum speeds. SMCD3G Cable Modem Gateway User Manual...
  • Page 7: Document Organization

    Electric Shock Hazard This symbol warns users of electric shock hazard. Failure to take appropriate precautions such as not opening or touching hazardous areas of the equipment could result in injury or death. SMCD3G Cable Modem Gateway User Manual...
  • Page 8: Typographic Conventions

    [ ] square Indicates optional values. brackets { } braces Indicates required or expected values. | vertical bar Indicates that you have a choice between two or more options or arguments. viii SMCD3G Cable Modem Gateway User Manual...
  • Page 9: Getting To Know Your Gateway

    1 Getting to Know Your Gateway Before you install your SMCD3G Cable Modem Gateway, check the package contents and become familiar with the Gateway’s front and back panels. The topics covered in this chapter are: Unpacking Package Contents (page 10)
  • Page 10: Unpacking Package Contents

    Getting to Know Your Gateway Unpacking Package Contents Unpack the items in your SMCD3G Cable Modem Gateway contents and confirm that no items are missing or damaged. Your package should include: One SMCD3G Cable Modem Gateway One Power adapter (12V/2A)
  • Page 11: Front Panel

    (LED) indicators. These LEDs show the status of your Gateway and simplify troubleshooting. Figure 1 shows the front panel of the SMCD3G Cable Modem Gateway. Table 1 describes the front panel LEDs. Figure 1. Front Panel of the SMCD3G Cable Modem Gateway...
  • Page 12 ON = connected at 10 or 100 Mbps. OFF = no Ethernet link detected. Blue Blinking = data is transmitting. ON = connected at 1 GMbps. OFF = no Ethernet link detected. Green Reserved for future use. SMCD3G Cable Modem Gateway User Manual...
  • Page 13: Rear Panel

    Getting to Know Your Gateway Rear Panel The rear panel of your SMCD3G Cable Modem Gateway contains a reset button and the ports for attaching the supplied power adapter and making additional connections. Figure 2 shows the rear panel components and Table 2 describes their meanings.
  • Page 14: Installing Your Gateway

    2 Installing Your Gateway This chapter describes how to install your SMCD3G Cable Modem Gateway. The topics covered in this chapter are: Finding a Suitable Location (page 15) Connecting to the LAN (page 15) Connecting the WAN (page 16) Powering on the Gateway (page 16)
  • Page 15: Finding A Suitable Location

    Installing Your Gateway Finding a Suitable Location Your SMCD3G Cable Modem Gateway can be installed in any location with access to the cable network. All of the cables connect to the rear panel of the Gateway for better organization and utility. The LED indicators on the front panel are easily visible to provide you with information about network activity and status.
  • Page 16: Connecting The Wan

    3. If the modem was not installed by your cable provider (ISP) or is replacing another cable modem, contact your cable operator to register the SMCD3G. If the modem is not registered with your cable operator, it will be unable to connect to the cable network system.
  • Page 17: Configuring Your Computer For Tcp/Ip

    3 Configuring Your Computer for TCP/IP After you install your SMCD3G Cable Modem Gateway, configure the TCP/IP settings on a computer that will be used to configure your Gateway. This chapter describes how to configure TCP/IP for various Microsoft Windows and Apple Macintosh operating systems.
  • Page 18: Configuring Microsoft Windows 2000

    6. Click Obtain an IP address automatically to configure your computer for DHCP. 7. Click the OK button to save this change and close the Local Area Connection Properties dialog box. 8. Click OK button again to save these new changes. 9. Restart your computer. SMCD3G Cable Modem Gateway User Manual...
  • Page 19: Configuring Microsoft Windows Xp

    DHCP. Click the OK button to save this change and close the Internet Protocol (TCP/IP) Properties dialog box. 7. Click the OK button again to save your changes. 8. Restart your computer. SMCD3G Cable Modem Gateway User Manual...
  • Page 20: Configuring Microsoft Windows Vista

    Properties button (see Figure 7). The Internet Protocol Version 4 Properties dialog box appears. Figure 7. Local Area Connection Properties Window 6. In the Internet Protocol Version 4 Properties dialog box, click Obtain an IP address automatically to configure your computer for DHCP (see Figure 8). SMCD3G Cable Modem Gateway User Manual...
  • Page 21 Figure 8. Internet Protocol Properties Window 7. Click the OK button to save your changes and close the dialog box. 8. Click the OK button again to save your changes. Figure 9. Local Area Connection Status Window SMCD3G Cable Modem Gateway User Manual...
  • Page 22: Configuring An Apple Macintosh Computer

    1. Pull down the Apple Menu, click System Preferences, and select Network. 2. Verify that NIC connected to the SMCD3G is selected in the Show field. 3. In the Configure field on the TCP/IP tab, select Using DHCP (see Figure 10).
  • Page 23: Configuring Your Gateway

    4 Configuring Your Gateway After configuring your computer for TCP/IP using the procedure appropriate for your operating system, use that computer’s Web browser to configure your SMCD3G Gateway. This chapter describes how to use your Web browser to configure your Gateway.
  • Page 24: Pre-Configuration Guidelines

    3. Click the Advanced tab. 4. In the Advanced tab, click the Network tab. 5. Click the Settings button. 6. Click Direct connection to the Internet. 7. Click the OK button to confirm this change. SMCD3G Cable Modem Gateway User Manual...
  • Page 25: Disabling Proxy Settings In Safari

    Confirming Your Gateway’s Link Status Confirm that the LINK LED on the Gateway front panel is ON (see Figure 1 on page 11). If the LED is OFF, replace the Ethernet cable connecting your computer and Gateway. SMCD3G Cable Modem Gateway User Manual...
  • Page 26: Accessing The Gateway's Web Management

    Netscape Navigator, versions 5.0 or later), you will log in to the interface to define system parameters, change password settings, view status windows to monitor network conditions, and control the Gateway and its ports. To access the SMCD3G Cable Modem Gateway’s web-based management screens, use the following procedure. 1. Launch a Web browser.
  • Page 27: Understanding The Web Management Interface Screens

    The bottom right side of the screen contains three buttons: Help displays online help. Apply click this button to save your configuration changes to the displayed page. Cancel click this button to discard any configuration changes made to the current page. SMCD3G Cable Modem Gateway User Manual...
  • Page 28: Web Management Interface Menus

    (DMZ) that is exempt from the firewall limitations and protection. Tools Lets you reboot the Gateway. Status Shows the connection status of your Gateway. This is the same screen that appears when you log in to the Gateway. SMCD3G Cable Modem Gateway User Manual...
  • Page 29: System Settings Menu

    UPnP is to support zero-configuration, "invisible" networking of devices including intelligent appliances, PCs, printers, and other smart devices using standard protocols. Check = uPnP is enabled on the Gateway. Uncheck = uPnP is disabled on the Gateway. (default) SMCD3G Cable Modem Gateway User Manual...
  • Page 30: Password Settings Menu

    To access the Password Settings menu, click System in the menu bar and then click the Password Settings submenu. Figure 15 shows an example of the menu and Table 5 describes the settings you can select. Figure 15. Password Settings Menu SMCD3G Cable Modem Gateway User Manual...
  • Page 31 ( ). Idle Time Out Your Web management interface sessions timeout after 10 minutes of idle time. To change this duration, enter a new timeout value. SMCD3G Cable Modem Gateway User Manual...
  • Page 32: Lan Settings Menu

    Checked = DHCP server is enabled. (default) Unchecked = DHCP server is disabled. Lease Time Amount of time a DHCP network user is allowed connection to the Gateway with their current dynamic IP address. SMCD3G Cable Modem Gateway User Manual...
  • Page 33: Port Forwarding Menu

    Port Forwarding Settings menu or Cancel to cancel any selections you made.) 3. Click Apply. The Port Forwarding menu reappears, with the predefined service you configured shown in the Predefined Service Table. SMCD3G Cable Modem Gateway User Manual...
  • Page 34 6. To delete a predefined service, click the radio button to the left of the service you want to delete and click the Delete button. No precautionary message appears before you delete a predefined service. Click Apply in the LAN Settings menu to save your settings. Figure 18. Predefined Service Menu SMCD3G Cable Modem Gateway User Manual...
  • Page 35: Adding A Port Forwarding Entry For A Customer-Defined Service

    Customer Defined Service Table. 4. To configure additional services (up to 100, including predefined services), repeat steps 1 through 3. When you finish, click Apply in the LAN Settings menu to save your settings. SMCD3G Cable Modem Gateway User Manual...
  • Page 36 Click Apply in the LAN Settings menu to save your settings. Figure 19. Customer Defined Service Menu SMCD3G Cable Modem Gateway User Manual...
  • Page 37 Numbers of the ports whose traffic the Gateway forwards to the LAN. If there is a range of ports, enter the starting private port here and check Enable Port Range. The Gateway automatically calculates the end private port. The LAN PC server listens for traffic/data on this port (or these ports). SMCD3G Cable Modem Gateway User Manual...
  • Page 38: Security Settings (Firewall) Menu

    Gateway’s firewall setting. To access the Security Settings (Firewall) menu, click Firewall in the menu bar. Figure 20 shows an example of the menu. By default, your Gateway’s firewall settings are enabled. To disable the firewall, uncheck Enable Firewall Mode. Figure 20. Firewall Settings (Security) Menu SMCD3G Cable Modem Gateway User Manual...
  • Page 39: Configuring Access Control

    (see Figure 22). 3. Complete the fields in the Predefined Access Rules menu (see Table 9). (Or click Back to return to the Access Control menu or Cancel to cancel any selections you made.) SMCD3G Cable Modem Gateway User Manual...
  • Page 40 Delete button. No precautionary message appears before you delete a predefined service access rule. Click Apply in the Security Settings (Firewall) menu to save your settings. Figure 22. Predefined Access Rules Menu SMCD3G Cable Modem Gateway User Manual...
  • Page 41 6. To change the settings for a customer-defined service access rule, click the radio button to the left of the service you want to change and click the Edit button. When the Customer SMCD3G Cable Modem Gateway User Manual...
  • Page 42 Delete button. No precautionary message appears before you delete a customer-defined service access rule. Click Apply in the Security Settings (Firewall) menu to save your settings. Figure 23. Customer Defined Access Rules Menu SMCD3G Cable Modem Gateway User Manual...
  • Page 43 4. Click Apply. The Access Control menu reappears, with the predefined access rule you configured shown in the Predefined Service Table. (Or click Back to return to the Access Control menu or Cancel to cancel any selections you made.) SMCD3G Cable Modem Gateway User Manual...
  • Page 44 Delete button. No precautionary message appears before you delete a predefined service access rule. Click Apply in the Security Settings (Firewall) menu to save your settings. Figure 24. Predefined Filter Menu SMCD3G Cable Modem Gateway User Manual...
  • Page 45 7. To delete a customer-defined filter, click the radio button to the left of the filter you want to delete and click the Delete button. No precautionary message appears before you delete a customer-defined service filter rule. Click Apply in the Security Settings (Firewall) menu to save your settings. SMCD3G Cable Modem Gateway User Manual...
  • Page 46 Starting port number on which the filter will be applied. If necessary, contact the application vendor for this information. To Port Ending port number on which the filter will be applied. If necessary, contact the application vendor for this information. SMCD3G Cable Modem Gateway User Manual...
  • Page 47: Configuring Special Applications

    Enable Triggering checkbox and press the APPLY icon to make it effective without reboot. To display the Special Applications menu, click Firewall in the menu bar and then click the Special Application submenu. Figure 26 shows an example of the menu. SMCD3G Cable Modem Gateway User Manual...
  • Page 48 7. To delete a trigger, click the radio button to the left of the trigger you want to delete and click the Delete button. No precautionary message appears before you delete a trigger. Click Apply in the Trigger menu to save your settings. SMCD3G Cable Modem Gateway User Manual...
  • Page 49 Configuring Your Gateway Figure 27. Trigger Menu SMCD3G Cable Modem Gateway User Manual...
  • Page 50: Configuring Url Blocking

    Blocking submenu. Figure 28 shows an example of the menu. Note: The Gateway provides a Schedule Rules feature that lets you configure URL blocking for certain days, if desired. For more information, see “Configuring Schedule Rules” on page SMCD3G Cable Modem Gateway User Manual...
  • Page 51 (up to 50) you want to make exempt from URL blocking. To remove a computer from being exempted, use the Delete or Delete All buttons next to the field to delete selected or all MAC addresses in the field. 4. Click Apply. SMCD3G Cable Modem Gateway User Manual...
  • Page 52: Configuring Schedule Rules

    2. Specify the time when URL blocking is to start in the Start Time fields and the time when it is to end in the End Time field. Or to enable URL blocking all day, check All Day. 3. Click Apply. SMCD3G Cable Modem Gateway User Manual...
  • Page 53: Configuring Email And Syslog Alerts

    The menu has three sections: The top area lets you configure the Gateway to send email notifications. The middle area lets you configure the to add syslog entries. The bottom area lets you define the alerting schedule. SMCD3G Cable Modem Gateway User Manual...
  • Page 54 Apply. (Or click Back to return to the Email/Syslog Alert menu or Cancel to cancel any selections you made.) The email account you defined appears below this field. To send email to additional email accounts (up to 4), repeat this step. SMCD3G Cable Modem Gateway User Manual...
  • Page 55 1. In the Email/Syslog menu, under Syslog Server Configuration, enter the syslog server address. 2. To generate an immediate syslog alert, check Send Syslog in the alert option When intrusion is detected. 3. Click the Apply button. SMCD3G Cable Modem Gateway User Manual...
  • Page 56: Configuring Dmz Settings

    1. In the DMZ (Demilitarized Zone) menu, check Enable DMZ Host. The 2 rightmost fields next to this option become available. 2. Enter the last two octets in the public IP that is used as the DMZ host's public address. 3. Click Apply. SMCD3G Cable Modem Gateway User Manual...
  • Page 57: Using The Reboot Menu To Reboot The Gateway

    1. In the Reboot menu, click Apply. The precautionary message in Figure 34 appears. 2. Click OK to reboot the Gateway or click Cancel to not reboot it. If you clicked OK, the reboot is complete when the POWER LED stops blinking. Figure 34. Precautionary Message SMCD3G Cable Modem Gateway User Manual...
  • Page 58: Viewing Status Information

    The Status menu appears when you first log in to the Web management interface. You can also display it by clicking Status in the menu bar and then clicking the Cable Status submenu in the menu bar. Figure 35 shows an example of the status information shown. SMCD3G Cable Modem Gateway User Manual...
  • Page 59 Configuring Your Gateway Figure 35. Example of Status Page SMCD3G Cable Modem Gateway User Manual...
  • Page 60: Appendix A - Specifications

    Supports maximum DOCSIS transfer rates Independent resets for downstream and upstream blocks Fragmentation and concatenation enabling Network Protocols IEEE 802.1d-compliant bridging RADIUS DHCP Client/Server ICMP TACACS+ FTP/TFTP RIP v1/2 DNS Relay Telnet ToD Client SMCD3G Cable Modem Gateway User Manual...
  • Page 61 Power Level Range: -15dbmV to + 15dbmV Bandwidth: 6MHz – where Alpha = 0.18 for 64 QAM – where Alpha = 0.12 for 256 QAM Input Impedance: 75ohms Input Return Loss: >6 dB over 88MHz – 1002 MHz SMCD3G Cable Modem Gateway User Manual...
  • Page 62 Traffic (green) LAN (1-4) (green) USB (USB port reserved for future use) Operating Environment Operating Temp. 0C to 40C (32F to 104F) Storage Temp. -20C to 70C (-4F to 158F) Humidity: 5% to 85% (non-condensing) SMCD3G Cable Modem Gateway User Manual...
  • Page 63 FCC Part 15B ,Subpart B, Class B UL /Cul Dimensions W x D x H: 268 x 156 x 42mm (10.55 x 6.14 x 1.65 in) Weight: 0.52kg (1.15 lbs) Input Power 12V/2A Power Supply Energy Star Rating Level IV SMCD3G Cable Modem Gateway User Manual...
  • Page 64: Appendix B - Compliances

    Section 820-93 of the National Electric Code which provide guideline for proper grounding and, in particular, specify that the Coaxial cable shield shall be connected to the grounding system of the building, as close to the point of cable entry as practical. SMCD3G Cable Modem Gateway User Manual...
  • Page 65: Index

    Computer exempted from URL blocking, 51 organization, vii Configuration, 23 Domain blocking, 51 TCP/IP, 17 Configuring email alerts, 54 Email alerts, 53, 54 special applications, 47 Email/Syslog Alert menu, 53 syslog entries, 55 Exempted computers, 51 SMCD3G Cable Modem Gateway User Manual...
  • Page 66 Password Settings menu, 30 Password, changing, 30 Port forwarding adding customer-defined service, 35 Key features, vi adding predefined service, 33 Keyword blocking, 51 Port Forwarding menu, 33 Port triggering, 48 Ppowrting-on the Gateway, 16 SMCD3G Cable Modem Gateway User Manual...
  • Page 67 Status menu, 58 Special applications, 47 System Settings menu, 29 Specifications, 60 Trigger menu, 48 Status menu, 58 URL Blocking menu, 50 Syslog alerts, 53 URL Email/Syslog Alert menu, 53 Syslog entries, 55 System requirements, 10 SMCD3G Cable Modem Gateway User Manual...

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