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This guide provides information on how to troubleshoot steering related issues for any
autonomous floor scrubbers powered by BrainOS. In order to effectively troubleshoot any
issue, please review this troubleshooting guide in the order given to determine the proper
resolution.
When To Use It
Please proceed with this document if you encounter any of the codes below:
Assist
100, 101, 102, 218, 224, 40002, 40004, 40006, 60400, 60461
Errors
501,502, 504, 20003, 20009, 40007
Startup
5010
For more information on the error codes please refer to the OEM Error Code
Reference Document
Brain Internal Assist Codes
https://braincorporation.atlassian.net/wiki/spaces/TS/pages/298582085/Error+Codes+and+Err
or+Inventory
OEM Assist Code Doc
The latest OEM error code document is located in the Zendesk Guide webpage
How To Use It
The Steering Troubleshooting Guide walks you through several important steps in
troubleshooting an Autonomous Scrubber:
1. Part 1: Check Emerging Issues
2. Part 2: ROC Portal
3. Part 3: Connectivity Testing
4. Part 4: Onsite Tech troubleshooting
Complete the steps in the order they are listed!
Brain Corporation Proprietary and Confidential
Overview
Steering Troubleshooting Guide
Date Published: 4/9/21
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