Salus SQ610 Quantum Full User Manual page 71

ERROR DISPLAY
CODE DESCRIPTION
20.
CONNECTIVITY TRV head has lost connection with
LOST COORD. CO10RF coordinator/UGE600 internet
gateway.
21.
TRV Low battery level in the TRV head.
LOW BATTERY
22.
UNPAIRED TRV TRV head's pairing error or head is
WITHIN RANGE incompatible with the system.
23.
THERMOSTAT Thermostat was rejected by the
REJECTED WC wiring centre.
24.
CONNECTIVITY Thermostat has lost connection with
LOST the nearest 230V powered device.
25-28.
CONNECTIVITY Wiring centre has lost connection
LOST ZONE with thermostat of the given zone:
9-12 e.g. 26 = with zone 9; 27 = with
zone 10; 28 = with zone 11, 29 =
with zone 12. Error is displayed on all
thermostats.
29.
TRV GEAR TRV head has a problem with the
DEFECT internal gear mechanism.
30.
TRV FAILED Adaptation error of the TRV head
ADAPTATION assembled on the radiator valve
insert.
31.
THERMOSTAT Thermostat's battery level is low
LOW BATTERY (error is displayed only in the Smart
Home application).
32.
CONNECTIVITY The RX10RF receiver has lost
LOST RX10RF connection with thermostat (error
is displayed only in the Smart Home
application).
ERROR DESCRIPTION
• Check TRV head batteries (replace if necessary).
• Check if the coordinator/ internet gateway is connected to the power
supply.
• Force identification process from the coordinator/gateway side and
check if devices are within the network.
• Send the heating signal from thermostat.
• Replace TRV head batteries.
• Remove TRV head from the system and repeat pairing procedure with
thermostat.
• Perform the thermostat's pairing procedure again.
• Check the power supply of the nearest 230V device. If there is problem
with RF signal range, install the ZigBee Network Repeater and pair
thermostat with the receiver again (wiring centre, TRV head etc.)
• Check the thermostat's power supply.
• Send the heating signal from thermostat.
• If necessary, reinstall the thermostat.
• Reinstall the TRV head or replace it. If necessary, contact with the
SALUS Technical Department.
• Check assembly of the TRV head on radiator valve insert and reinstall
the TRV head.
• Check the compatibility of the TRV head and radiator valve insert;
replace the valve insert if necessary.
• Replace thermostat batteries.
• Check the thermostat's power supply.
• Force identification process from the coordinator/gateway side and
check if devices are within the network.
• Send the heating signal from thermostat side and check if RX10RF
receiver is turning ON.
• If the top LED diode is flashing, perform the pairing procedure
according to the RX10RF manual instruction.
• Pair thermostat with the RX10RF receiver again according to the ther-
mostat's manual instruction.
TROUBLESHOOTING
71